13tencontactcentre.com
13tencontactcentre.com
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The 13Ten Contact Centre Playbook
How a $35M outsourcing firm thrives with just 1,040 monthly visits
In an industry obsessed with digital scale, 13Ten Contact Centre proves that a hyper-focused, relationship-driven B2B model can generate $35M in revenue with a digital footprint barely visible to the average user. This isn't a startup chasing vanity metrics; it's an enterprise engine operating in stealth mode.
"13Ten isn't playing the SEO game; they are playing the account-based revenue game."
The B2B Offline Giant
While competitors flood Google Ads, 13Ten relies on a 66% organic search ratio—likely driven by branded search and local intent ('call centres umhlanga'). With only 1,040 monthly visits, they are converting a tiny fraction of web traffic into a massive $35M revenue stream. This suggests a business model built on high-value, long-term enterprise contracts rather than transactional web leads.
Leadership & Operations
The leadership team reveals a structure built for scale and talent retention. With Aveshan Reddy as Chief Revenue Officer and Keegin Pillay leading Talent Acquisition, the focus is clear: secure elite talent and drive revenue. Operations are grounded by Jizelle Sreepath, while Lavelle Reddy and Tyrell Augustine manage campaigns on the ground—a lean hierarchy for a 250-person operation.
- Revenue Efficiency: Generating $140k per employee annually
- Local Dominance: Strong grip on the Umhlanga (South Africa) market
- Low Digital Dependency: Revenue is decoupled from web traffic volume
- Relationship-First: Likely relies on direct sales and referrals over inbound marketing
The absence of a visible tech stack and social profiles suggests two possibilities: either they are lagging in digital transformation, or they operate entirely through offline networks and private contracts. For a company of this size, the latter is a strategic choice. They don't need to be discoverable; they need to be reliable.
The Anti-Growth Growth Strategy
13Ten proves that in B2B outsourcing, revenue doesn't follow traffic—it follows trust.
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About 13tencontactcentre.com
Company Overview
Traffic & Audience
13tencontactcentre.com receives approximately 1.0K monthly visitors and ranks #10,616,871 globally. The website has a bounce rate of 19% with visitors viewing an average of 3.3 pages per visit. Users spend an average of 1:20 on the site.
The majority of 13tencontactcentre.com's traffic comes from .
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