aramex.co.za
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Aramex South Africa - Aramex South Africa
Who we are An innovative, seamless and flexible logistics experience Aramex is a leading global provider of comprehensive logistics and transportation solutions. We believe people are our most important asset…
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Reviews (20)
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The Amelia who delivered my parcel claimed that she contacted me twice and almost send the parcel back to the sender because I was not home. She contacted me at 16h09 and 16h11. I contacted her at 16h36 and she delivered. She was not customer friendly and was unfair and almost rude in her manner of service.
Aramex South Africa customer service…
Aramex South Africa customer service sucks. Much better courier services around.
My parcel was created on the 16th…
My parcel was created on the 16th January it was suppose to arrive on Tuesday but it Thursday now,,,, on Tuesday it wrote "out for delivery" when I checked yesterday is went back to say "in transit" now I don't understand what must I do,,, when I try to call their numbers it says it does not exist. I regret leaving my parcel behind to be posted.
So i have this parcel that i have been…
So i have this parcel that i have been waiting for since the 11th of November and it finally ended up in the hands of this disaster of a courier service.. we have been on a cat and mouse game since the 20th of december and finally they said they will be delivering on monday being yesterday, Yesterday passed and they didnt deliver and i contacted them and they said today, Today passed and now they are saying tommorow... what a mess of a company.. slow and very indifferent customer care attendants..
I had one Express Courier That Wasn’t Express – Extremely Poor Serviceof the worst courier…
I had one of the worst courier experiences I’ve ever encountered with Aramex. I sent an Express Courier parcel from the Eastern Cape on Saturday, 3 January at 09:24 and was assured it would be delivered in Johannesburg by Tuesday, 6 January at the latest. According to the tracking, the parcel went out for delivery on 6 January at 07:56, but it was never delivered. At 20:58, the status was updated to “Delivery failed – driver out of time.” When I contacted the call centre, I was told the parcel had been sent out with a driver servicing the Boksburg area, despite the delivery address being in Randburg. This is a basic routing error that should not happen, especially for an express service. I then spent the entire 7 January following up via emails and the call centre and was repeatedly assured that the parcel would be delivered by close of business. This did not happen. I even attempted to escalate the issue by emailing the Aramex Country Manager, but received no response. In the end, after significant effort and frustration, I had to collect the parcel myself from Aramex, completely defeating the purpose of paying for an express courier service. This experience shows poor logistics, poor communication, and a lack of accountability. I am extremely disappointed and expect an explanation and appropriate compensation for a service that was clearly not delivered as promised.
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Technology Stack
aramex.co.za uses 23 technologies across their website including jQuery, core-js, Tailwind CSS, Bootstrap, DaisyUI, and more.
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jQuery, core-js, Chart.js, GSAP +1 more
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Tailwind CSS, Bootstrap
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DaisyUI
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Priority Hints, Lazy Loading
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