ballerette.com
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Damen Ballerinas: elegant, bequem, handgefertigt | BallereTTe
Entdecken Sie BallereTTe Damen Ballerinas: die perfekte Verbindung von Eleganz, Komfort und italienischer Handwerkskunst. Unendliche Styles.
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Reviews (20)
Customer Service is fantastic
Customer Service is fantastic! Emails answered quickly and the ballet flats I bought are absolutely top quality, gorgeous little Italian works of art. They also shipped very fast! Thank you Ballerette! I love them. They are also extremely comfortable and I love the color. All around an excellent experience! The shop in London is also fabulous!
Shoes are of excellent quality
Shoes are of excellent quality. Customer service is present as well.
The shoes are perfect but order three months in advance
The shoes are perfect, comfy and well designed but the packaging service takes ages to come! And you cannot plan an holiday or away for at least one month if you order a pair of shoes. It takes so long.
My main issue is with the Ballerette sizing and customer service in store (London, King’s Road)
My main issue is with the Ballerette store on King’s Road, London. I was unsure about the sizing of the classic ballet flats, so went in store to try them on. I’m usually a 7.5, was told in store that Ballerette didn’t carry half sizes, so I asked to try a size 8, tried it on, it fit, and ordered online as the colour I wanted (silver) was not available in my size in store. I ordered size 8 online. The size that arrived is 100% not the same size I tried in store, and is definitely a size up, so I’m assuming the staff in store gave me the wrong size. Online I also see that half sizes are carried. This is made all the more disappointing by the fact that I’ve paid £15 for delivery (which took a whole week longer than initially stated online), which won’t be refunded should I return my shoes. They look beautiful, feel incredibly soft, and despite the sizing they are comfortable. Had it not been for the sizing mix up I would 100% recommend them. But this feels like a very big mix up and I’m very very disappointed, especially after having traveled to the London store to try and be sure about sizing.
It has been over two weeks and my shoes…
It has been over two weeks and my shoes still haven't even been dispatched. I messaged customer service and only received a generic apology, which says they have a usually high number of orders and that I just need to be patient. I think I've been patient enough to this point! Just want the shoes now - if this is such an issue, maybe Ballerette should change the information on their website that says packages are delivered within 3-5 business days. Clearly that is not the case!!!
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About ballerette.com
Entdecken Sie BallereTTe Damen Ballerinas: die perfekte Verbindung von Eleganz, Komfort und italienischer Handwerkskunst. Unendliche Styles.
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Technology Stack
ballerette.com uses 24 technologies across their website including Goober, Chart.js, Tailwind CSS, Bootstrap, Ant Design, and more.
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Goober, Chart.js, Swiper
CSS Frameworks
Tailwind CSS, Bootstrap
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Ant Design
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Vite
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Priority Hints, Lazy Loading
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