Hi James, Thank you for leaving a great review. We're happy to hear that you are satisfied with our service. If we can provide any further assistance, please feel free to email us at [email protected].

Hi Rob, Thank you for your 5-star review! We're delighted to hear that you had a positive experience with us. If we can provide any further assistance, please feel free to email us at [email protected].

Hi David, Thank you for taking the time to share your feedback with us. We’re truly sorry to hear that your experience didn’t meet your expectations. BeenVerified is an easy-to-access collection of public record information. Public records are collected through official government records such as mortgage deeds and court records, and through sources such as magazine subscriptions, warranty cards and utility bills. As you just experienced, sometimes the information they collect is not always 100% correct. However, we can only work with the information provided to us within public data. We continuously strive to update and expand our databases in order to provide you with the most current and accurate information we possibly can. Additionally, in accordance with recent compliance changes, we have updated how location information is displayed in our reports. Full mailing addresses will now be shown as City and State only. This update reflects our continued commitment to meeting current compliance standards and protecting sensitive information. If you have any questions or need further assistance, please don’t hesitate to reach out at [email protected].

Hi Brandi, Thank you for bringing this to our attention. We’re very sorry to hear about your experience and appreciate you taking the time to share your feedback with us. Could you tell us where you saw that we offered a free service? Would you be able to provide a link or screenshot of what you saw so we can investigate it? BeenVerified's mission is to provide easy affordable access to public records, so people can use public data in their everyday lives. Our aim is to make the service as easy to use and affordable as we can. There are costs associated with obtaining the data and integrating that information into easy-to-read reports. Payment is required to sign-up for BeenVerified. If you're interested in trying out the service, you can access a special $1 trial offer here: https://www.beenverified.com/lp/dc1239/3/select-plan If you have any questions or need further assistance, please don’t hesitate to reach out at [email protected].

Hi Lynn, Thank you for bringing this to our attention. We’re very sorry to hear about your experience and appreciate you taking the time to share your feedback with us. When signing up for our background reports, the subscription does outline that it will auto-renew until elected to cancel. You can contact us to cancel at any time, and will not be billed for your next billing cycle. We would like to investigate further on this matter however we could not locate your account using only your name. Please send us the details of your account by emailing us at [email protected] so we can further assist you.