brooksrunning.com
brooksrunning.com
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Reviews (20)
Camilla from customer care emailed me…
Camilla from customer care emailed me to say I won a pair of ghost 18 from brooks run club dare competition From receiving the 1st till my ghost 18 arrived Camilla kept me informed till they arrived And I couldn’t believe how advanced they were from all my other brooks ghost shoes so much more giving and comfortable Thank you pau Oxford half next
I recently contacted Brooks customer…
I recently contacted Brooks customer service and the service received was exceptional. Camilla was extremely responsive, sympathetic to my situation and within just a few days offered a solution resulting in replacement shoes. I have every confidence in Brooks as an organisation, their dedication in ensuring your shoes are suitable for your needs, the quality of the shoes and the level of care and understanding from their staff.
Fast delivery on the first pair of…
Fast delivery on the first pair of shoes. Unfortunately they were too small so I returned them and ordered a bigger size. New correct size of shoes arrived within 3 days and the money for the returned pair came in within a week. Awesome customer service all the way through!
I had to contact BROOKS customer…
I had to contact BROOKS customer service team twice. On both occasions they went out of their way to help. I have bought two pairs of BROOKS running shoes so far, they are comfortable and have width options which is a bonus. Not many other brands have this option. I am definitely a BROOKS convert.
The customer service was exceptional
The customer service was exceptional
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