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Cabinets To Go Your One Stop Dream Kitchen Shop
With expert kitchen designers on hand at each and every one of our stores, we are ready to make your dream kitchen a reality. We pride ourselves on the diversity of our collections. We offer a variety of popular kitchen cabinet styles at a fraction of the price. From contemporary and modern to refined and traditional.
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Reviews (20)
Great customer service team
Great customer service team. They help me with all my cabinet problems
Thank you, Sharon, for your wonderful 5-star review! We're delighted to hear that our Customer Excellence team was able to help with all your cabinet concerns. Providing friendly, reliable support is our top priority, and we're grateful for the opportunity to assist you. Thank you for your trust and support!
A good place to start for a kitchen remodel
the design expert Melissa helped us through the process and explained everything in a way we could understand. she took the time and was patent and pleasant Teresa W Free Tea pot
We worked with Sofija at the Lorton
We worked with Sofija at the Lorton, Va. store, who made our entire experience fantastic. Exceptionally patient, she addressed all our issues and concerns and saved us from spending more than necessary. Sofija maintained a personable approach and took all the time necessary to ensure our project was perfect.
Be prepared to hyper manage them
Just wanted to share my experience with Cabinets to Go. I wish I had gone through Google reviews before contracting with them. While I didn’t have any of the quality or damage issues that people report, I will say this - they do not take responsibility for the fact that they use layers of 3rd parties to get the work done. They do not own that they should proactively communicate status to their customers when there are issues with THEIR 3rd parties. This comes from their management because commitments to return calls are not honored until I say I will review my experience publicly and then he was belligerent and defensive the entire time (he would claim and did that I was belligerent when I was asking them to own the fact that I was their customer and they own my experience). Go in eyes wide open and prepare to manage them and the 3rd parties. Glad I am done with them.
Late, damaged, then ghosted
My kitchen project was late from the start. When the boxes were delivered there was no counter top so i had to wait a week. When the counter tops were delivered they were damaged so i waited another week. On installation they did a terrible job of gluing the laminate to the edges and left a big gap which the tried to fill with caulk. I asked for a rebate due to all their errors. They said they would look into it, then ghosted me. Now they will not return my calls. Edit: I called the number in their response to this review. They said they would get a manager to call me. They never called back.
Hi, Thank you for taking the time to share your feedback. We're very sorry to hear about the delays, the damaged countertop delivery, and the concerns you experienced with the installation. We understand how frustrating it must have been to encounter multiple issues throughout your kitchen project, especially when you were expecting a smooth experience. We also apologize for the lack of communication regarding your request for a rebate. Providing timely updates and support is important, and we're disappointed to hear that you felt ignored. We'd appreciate the opportunity to review your situation further and work toward a resolution. Please reach out to our Customer Care team with your claim details so we can investigate this matter further: Phone: 1-(800)-222-4638 Email: [email protected] Thank you for bringing these concerns to our attention. We value your feedback and hope to have the opportunity to restore your confidence in our service Warm regards, The Cabinets to Go Customer Care Team
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About cabinetstogo.com
With expert kitchen designers on hand at each and every one of our stores, we are ready to make your dream kitchen a reality. We pride ourselves on the diversity of our collections. We offer a variety of popular kitchen cabinet styles at a fraction of the price. From contemporary and modern to refined and traditional.
Company Overview
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Technology Stack
cabinetstogo.com uses 23 technologies across their website including jQuery, Swiper, Tailwind CSS, Bootstrap, Ant Design, and more.
JavaScript Libraries
jQuery, Swiper
CSS Frameworks
Tailwind CSS, Bootstrap
UI Libraries
Ant Design
Web Standards
PWA, Twitter Cards
Performance
Priority Hints, Lazy Loading
Analytics & Marketing
Google Analytics, Google Tag Manager
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