Cambria counters update JUNE 2025

Cambria counters update 6/12/2025 Called cambria today before installers got here to see what cambria’s stellar warranty covers……are you sitting down….you will not be disappointed…..IT COVERS CHALKY WHITE SPOTS!!!!!! 😂😂😂😂😂😂😂😂😂😂😂😂😂😂😂😂😂😂😂😂😂 That is what they note as manufacturer defeats. Thats it. Call them and ask them yourself. Boggles the mind. $14000 for counters with a warranty that covers chalky white spots (they are so embarrassed by this they can’t note that on their website?) Customer has to call and demand to know what their stellar warranty covers, so basically THERE IS NO WARRANTY. So misleading bc they say they have an outstanding warranty. Hahaha! Rex Nelson (the big wig that came to my house in April to watch the guys fix the chips in my counters) and his team at cambria would like to thank all of you (and myself) for the money you have personally put into their pockets. Rex and his buddies would not do a damn thing to rectify my issues with the counters. (Again 8-10 chips, then after being “fixed” there were 8-10 nice little shiny spots on my counters. Totally visible every single day. A nasty reminder of how much these damn things cost! $14,000 for shiny spots. No where in ANY of the cambria documentation, or website does it say anything about the customer could be getting a countertop with chips in it and that is normal!!!!! ITS NOT OKAY!!!!! It took 2 standup companies to make things right. Doug Beyersdoerfer, owner of Stone Statements, (on Fields Ertle Rd, Cincinnati, Oh) and Dave & Matt at Select Kitchens and Design (Fields Ertle and Montgomery Rd, Cincinnati, Oh) ATE THE COST!!!!! Cambria surely did NOT bring anything to the table they just looked away. Doug and his team were out June 12, 2025 to uninstall two slabs (that had the chips, now shiny spots), sink and cooktop, then reinstalled the 2 slabs, sink and cooktop. They did a fantastic job. Doug’s team were amazing. All around great people to work with and to top it off Doug bought a second sink (the exact one I had) just in case mine got damaged in the uninstall phase!!! Who does that!!??? (talking about going above and beyond). I didn’t ask him to do that. Doug, thank you for thinking ahead and going the extra mile! Hey cambria - That is what customer service is all about! Clearly REX NELSON and the cambria family could learn a thing or two from Doug! To this day I have NOT received an apology from anyone at cambria. Your business is afloat because people buy your product, treat them like shit and they will go elsewhere! Guess where I am going for counters for our next remodel…. Stone Statements. Guess what counters I will NEVER be buying again…….cambria!!!. Why should I, their warranty SUCKs. It only covers chalky white spots and it’s transferable! Congratulation to wh ever buys our house when we sell it in two years. You get a NOTHING WARRANTY, COURTESY OF CAMBRIA. YA GOTTA LOVE THAT!!!! Piss off cambria!