carecentrix.com
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CareCentrix: The Invisible Engine of Home Healthcare
How a $349M revenue company quietly powers 27K monthly visits to the home healthcare sector.
While tech giants chase AI hype, CareCentrix is executing a $349M playbook in the unglamorous, high-stakes world of home healthcare logistics. They aren't selling gadgets; they are the invisible operating system for value-based care at home.
"CareCentrix isn't building a consumer app; they are building the infrastructure that makes 'health at home' viable for insurers and providers."
The B2B2C Trust Gap
With a Trustpilot rating of 2.8/5 from only 3 reviews, CareCentrix faces the classic friction of healthcare middlemen. Patients rarely choose them; they are assigned by payers. The low rating reflects the complexity of the system, not necessarily the quality of care, but it highlights a massive UX challenge: making administrative healthcare feel human.
The 'Health at Home' Shift
The data tells a story of consolidation and focus. With 50% direct traffic and 36% organic search, their audience is specific: payers and providers. They aren't chasing broad keywords. Their traffic is dominated by branded searches ('carecentrix login'), indicating a captive user base logging into a necessary platform rather than browsing for alternatives.
In the 'finance' industry classification (likely a mislabel for healthcare administration/insurance tech), CareCentrix operates as a specialized payer solution. They coordinate DME (Durable Medical Equipment), home infusion, and complex nursing. It’s a logistical nightmare that they’ve monetized to the tune of nearly $350M annually.
- The 'Whole-Person Coordination' H1 tag suggests a move beyond simple logistics to holistic patient outcomes.
- Heavy reliance on jQuery and Bootstrap indicates a mature, legacy-heavy frontend stack—prioritizing stability over bleeding-edge innovation.
- The presence of an Area VP for 'Workforce Culture' (Kelly Hamm) signals a focus on retention in a high-turnover industry.
The Unsexy Infrastructure Play
CareCentrix proves that in healthcare, the winners are often the ones managing the plumbing, not just the flash.
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Empowering Health At Home | CareCentrix
CareCentrix is simplifying the delivery of value-based care in the home by enabling health at home.
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Reviews (3)
CareCentrix Scam
BEWARE of these Thieves !!! CareCentrix : Is the WORST THIRD PARTY BENEFITS MANAGER Company FOR BLUE CROSS BLUE SHIELD SYCAMORE PARTNERS ACQUIRED THEM FROM WALGREENS CARECENTRIX IS THE WORST COMPANY TO LET THEM MANAGE YOUR DURABLE MEDICAL EQUIPMENT, YOUR HOME HEALTH AND OTHER SERVICE THERE CUSTOMER SERVICE IS A SCAM, IRREPONSIBLE, THEY ONLY CARE IS TO FRAUD THE PEOPLE OF THERE MONEY !!!
Check your insurance before working with this company
I was sent three cartons of medical supplies and 2 months later was sent an $1,100 bill. Nobody called and told me that I would be receiving a bill for this product. I have been called multiple times about it and explained to them that I didn't authorize these charges and I'm not going to be able to pay for it. I also commented on how the pharmacy normally wouldn't even put through a prescription for over $50 without notifying me, how could they send $1100 worth of something without asking if I wanted it? I would have refused it. Now they're threatening to put me into collections. I shouldn't be responsible for this because I didn't authorize it, they can't just spend my money and nobody is doing anything to work with me on this, all they're doing is calling me and asking me to make a payment. Beware when getting anything from this company and check with your insurance prior to and see what your responsibility is going to be, because they're not letting you know ahead of time!!!
Unclear charges and no accountability
Review in English Very bad experience with CareCentrix. I call to ask about my balance before making a payment, and they tell me a specific amount that I pay. Later, I get another bill, and they say my payment was applied to a different month. Their billing process is confusing and dishonest, and customer service does not take responsibility. I would not recommend this company — they need to improve their communication and accuracy with patients.
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About carecentrix.com
CareCentrix is simplifying the delivery of value-based care in the home by enabling health at home.
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Technology Stack
carecentrix.com uses 18 technologies across their website including YouTube Embed, Font Awesome, PHP, and more.
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Traffic & Audience
carecentrix.com receives approximately 27.8K monthly visitors and ranks #1,135,887 globally. The website has a bounce rate of 54% with visitors viewing an average of 1.9 pages per visit. Users spend an average of 0:58 on the site.
The majority of carecentrix.com's traffic comes from undefined, undefined, .
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This page provides publicly available information about carecentrix.com. Data is collected from various public sources and may not always be up to date. For the most accurate information, please visit carecentrix.com directly at https://carecentrix.com.