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cityfitness.co.nz
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cityfitness.co.nz

Visit285.8K/mo$182M5381 Leads
Deep Dive

City Fitness: The Data Behind NZ's Fitness Giant

How 538 employees and 285K monthly visits built a $181M empire

In a world of boutique studios and digital fitness apps, one New Zealand chain is quietly dominating with a simple promise: affordable access for everyone. City Fitness isn't just building gyms—it's building a data-driven empire on a foundation of scale and accessibility.

285,846
monthly website visits
$181.6M
annual revenue
538
employees
4.7/5
Trustpilot rating

"They're not selling luxury—they're selling consistency at scale, and the numbers prove it works."

The Mass Market Playbook

With 285,846 monthly visits and 68% of traffic coming from organic search, City Fitness has cracked the code on discoverability. Their top keyword—'city fitness'—drives 26,880 monthly searches alone, showing they've become the default search term for fitness in their market. This isn't accidental; it's a masterclass in brand dominance through accessibility.

The Retention Reality

Here's the telling data point: 'city fitness cancel membership' generates 860 monthly searches. That's 3.2% of their core brand volume. In an industry where churn is the silent killer, this suggests a remarkably sticky customer base. Compare that to their direct traffic at 25%—a strong indicator of brand loyalty and repeat visits that most fitness chains can only dream of.

The Trustpilot score of 4.7/5 with 654 reviews reveals something deeper than surface-level satisfaction. In the fitness industry, where complaints about hidden fees and cancellation nightmares are legendary, maintaining this rating at scale is a product and operations feat. It's not just about having 538 employees—it's about deploying them effectively across facilities to deliver consistent experiences.

  • Backlink profile of 29,516 domains suggests strong local SEO and partnerships
  • Regional director structure indicates disciplined geographic expansion
  • High direct traffic (25%) shows brand recall beyond search dependency
  • Cancellation search volume is proportionally low—sign of strong retention
No fancy boutique positioning
Mass-market accessibility
No celebrity endorsements
Operational consistency at scale
No tech-first app ecosystem
Data-driven growth via SEO dominance

The Unsexy Billion-Dollar Formula

City Fitness proves that in fitness, operational excellence beats brand hype every time. Their secret isn't innovation—it's execution at scale.

How much traffic does Cityfitness get?

Traffic & Engagement

784.5K
Monthly Visits
+90.6%
3.0
Pages/Visit
6:18
Avg. Duration
56%
Bounce Rate
Monthly Traffic Trend+138%
329.8K
Oct 2025
Oct
411.7K
Nov 2025
Nov
784.5K
Dec 2025
Dec

Rankings

#60,072
Global Rank
#264
New Zealand Rank
Wellness
Category

Backlinks & Authority

29.5K
Backlinks
2.0K
Ref. Domains
45
Authority Score
Low
Penalty Risk
Backlinks Trend+194%
10.1K
Jul 2025
Jul
10.1K
Aug 2025
Aug
10.2K
Sep 2025
Sep
10.6K
Oct 2025
Oct
28.9K
Nov 2025
Nov
29.5K
Dec 2025
Dec

Search Traffic

Organic
351.8K
Paid
955

Top Organic Keywords

#1city fitness
165,000 vol37.7%
#1city fitness mt wellington
8,100 vol1.8%
#1city fitness newmarket
8,100 vol1.8%
#1city fitness st lukes
8,100 vol1.8%
#1city fitness albany
6,600 vol1.5%

Where is Cityfitness's audience located?

🇳🇿New Zealand98.1%
🇦🇺Australia1.0%
🇬🇧United Kingdom0.5%
🇺🇸United States0.2%
🇩🇪Germany0.1%

Device Distribution

Desktop6.9%
Mobile93.1%

What keywords does Cityfitness rank for?

5 keywords
1city fitness26.9K vol$0.44
2cityfitness10.6K vol$0.41
3city fitness membership1.7K vol$0.21
4cityfitness membership830 vol$0.12
5city fitness cancel membership860 vol

Who works at Cityfitness?

Loading leads...

What do customers think of Cityfitness?

CityFitness

CityFitness

4.7
654 reviews
✓ Claimed

Categories

Gym#undefinedFitness and Nutrition Service#undefinedFitness Center#undefined

Activity & Engagement

Reply Rate
61.53846153846154%
Avg. Reply Time
43.0 days
Claimed Date
8/3/2025

Contact Information

Address:
NZ

Reviews (20)

Filter by rating:
customer vivian
12/17/2025
🇳🇿 New Zealand7 reviewsOrganicUnverified
Experience date: 12/17/2025
Fair pricing for gym equipment and…

Fair pricing for gym equipment and service. Been here for one year now. Good locations, but not enough parking spaces.

Susan
9/10/2025
🇳🇿 New Zealand2 reviewsOrganicUnverified
Experience date: 9/10/2025
simplicity ferrymead

Love simplicity ferrymead and makes my fitness journey more enjoyable. Please bring back the booking system for reformer as it was really helpful! 🙏

Amy Shand
9/1/2025
🇳🇿 New Zealand1 reviewsOrganicUnverified
Experience date: 9/1/2025
Always clean and lots of equipment…

Always clean and lots of equipment available

Company Response9/7/2025

Thanks so much😊

Katrina Eddington
8/27/2025
🇳🇿 New Zealand3 reviewsOrganicUnverified2 reviews on this domain
Experience date: 8/27/2025
Samantha and Connor are great staff and…

Samantha and Connor are great staff and traner

Company Response8/31/2025

Thank you so much for your kind feedback!

Max
8/25/2025
🇳🇿 New Zealand1 reviewsOrganicUnverified
Experience date: 8/25/2025
1,500+ sessions over 6 years

Going to CityFitness Wairau and Albany. Great people, great atmosphere, the best gym all around.

Company Response8/31/2025

Thank you for taking the time to leave such a great review. Your feedback means a lot!

Frequently Asked Questions about Cityfitness

What is Cityfitness's Revenue?
Cityfitness generates approximately $182M in annual revenue. With 538 employees, that's $337,500 per employee.
How fast is Cityfitness growing?
Cityfitness has grown by 90.6% in the last 6 months according to traffic data. employee count has changed by 13% year over year.
How do people interact with Cityfitness?
When visiting Cityfitness, visitors view an average of 3.0 pages per visit, and spend around 6:18 on the site, and the bounce rate is 56.1%.
How do people find Cityfitness?
431.8K people (55%) visit Cityfitness directly. 351.8K (45%) find them through organic search. 955 (0%) come through paid advertising.
Who uses Cityfitness?
Cityfitness's top market is New Zealand with 769.7K visitors (98.1%). Australia is 2nd with 7.8K (1.0%). United Kingdom is 3rd with 3.7K (0.5%).
Who are Cityfitness's competitors?
Cityfitness's main competitors include GymMaster, Health Promotion Agency/Te Hiringa Hauora, Manuka Health, Mental Health Foundation of New Zealand, Heart Foundation NZ. These companies operate in similar markets and compete for the same customer base.
What do customers think of Cityfitness?
Cityfitness has a Trustpilot score of 4.7 out of 5 (4 stars) based on 654 customer reviews.

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About cityfitness.co.nz

Company Overview

cityfitness.co.nz
Website
food_and_drink
Industry
#126,437
Global Rank
285.8K
Monthly Visitors
1+
Employees

Traffic & Audience

285.8K
Monthly Visits
40%
Bounce Rate
4.7
Pages/Visit
3:25
Avg. Duration

cityfitness.co.nz receives approximately 285.8K monthly visitors and ranks #126,437 globally. The website has a bounce rate of 40% with visitors viewing an average of 4.7 pages per visit. Users spend an average of 3:25 on the site.

The majority of cityfitness.co.nz's traffic comes from undefined, undefined, .

Frequently Asked Questions

What is cityfitness.co.nz?
cityfitness.co.nz is a website that you can visit at https://cityfitness.co.nz. Use TechList.ai to discover the technologies, analytics, and company information about cityfitness.co.nz.
How popular is cityfitness.co.nz?
cityfitness.co.nz receives approximately 285.8K monthly visitors and ranks #126,437 globally.

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This page provides publicly available information about cityfitness.co.nz. Data is collected from various public sources and may not always be up to date. For the most accurate information, please visit cityfitness.co.nz directly at https://cityfitness.co.nz.