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Dreem Health: The Sleep Clinic That Lost Its Voice
A $111M revenue company with zero web traffic and a 1.4-star rating—what went wrong?
Dreem Health promises to make sleep care simple, but their digital presence tells a different story. With 329 employees and $111M in revenue, this sleep clinic has somehow vanished from the internet—no traffic, no keywords, and a Trustpilot rating that screams crisis.
"A company with 329 employees and $111M in revenue generating zero web traffic isn't a business—it's a ghost ship."
The Invisible Healthcare Company
Dreem Health operates in the digital health space yet has somehow managed to become completely invisible online. With zero monthly visits and no organic search presence, they've effectively erased themselves from the internet. This isn't just poor SEO—it's a fundamental failure in digital strategy for a company that claims to be a 'digital sleep clinic.'
Revenue Without Reach
The $111M revenue figure is fascinating when paired with zero web traffic. This suggests Dreem Health operates entirely through B2B contracts, insurance partnerships, or enterprise deals—completely bypassing the direct-to-consumer channel. For a 'digital' health company, this is either brilliant channel strategy or a missed opportunity of epic proportions.
The 1.4-star rating from 955 Trustpilot reviews reveals a brutal truth: even the customers who find them are deeply dissatisfied. This isn't just a marketing problem—it's a product and service delivery crisis. When your rating is this low and your web presence is non-existent, you're not just invisible to new customers; you're actively repelling existing ones.
- Zero digital footprint despite 329 employees
- Revenue model appears completely B2B/enterprise focused
- Catastrophic customer satisfaction (1.4/5 with 955 reviews)
- Heavy ad tech stack (Google, Facebook, Microsoft Ads) with no traffic
- Classic 'enterprise trap'—revenue without brand equity
The Enterprise Paradox
Dreem Health proves you can have massive revenue and still be a digital ghost. For founders: if you're not building brand equity alongside enterprise contracts, you're building a house of cards.
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Digital sleep clinic | Dreem Health
Care on your terms and schedule, with diagnosis & treatment options for your sleep condition. All from the comfort of your home.
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Reviews (20)
I had a great experience with Dreem…
I had a great experience with Dreem Health and Dr. Fitzgerald. She listened to me and cared about my previous health leading up to my visit with Dreem. I explained that I did sleep test almost 5 years ago but never ordered my CPAP because of own laziness. And she suggested that I try to receive those results to share with her vs just ordering a new sleep study to help save time and resources if my insurance allows. This made me feel great because I knew it that it wasn’t about money, it was simply about my care. My insurance approved and my CPAP was ordered. I booked my initial appointment on 1/18, met with Dr. Fitzgerald on 1/20, sent over my old records on 1/26, and my CPAP was ordered on 1/30. What more could I ask for?
The dreem 2 is such an amazing…
The dreem 2 is such an amazing product--better than any of the wrist watch trackers that supposedly track sleep by far. The support system for improving sleep is absolutely amazing. I've had insomnia since I was a teenager, and, at 40, I'm finally getting control of it. (Note: I highly recommend reading/listening to the audiobook "Why We Sleep," to go along with purchasing this product. Understanding the sleep aspects of the brain helps a lot with understanding the advice the dreem app will give you along your journey if you use one of the programs to restructure your sleep).
Dreem is a wonderful system
Dreem is a wonderful system. Using the included headband linked to a mobile phone it can provide detailed nightly monitoring of sleep patterns and using this information suggestions to improve sleep can be made. Dreem is a very smart blend of computer technology and human intervention. The last and major treatment phase is centered on CBT and sleep restriction as a way to cure insomnia. In my own case the system has not been 100% successful and I put this down to being 85 and having a long history of insomnia but I nevertheless recommend the Dreem concept to all those who have sleep problems.
Amazing product
I was always curious to see if I could track my sleep better than using apps, or other devices that merely rest on the bed, and although I was worried about the weight and how comfortable Dreem would be to wear, I had no reasons to worry at all. It's a lightweight comfortable tracker that not only gives important and timely information, but it really has helped me to improve my sleep quality. I feel better and brighter for buying Dreem, and strongly recommend it.
Some issues with data, good support
Edit: Dreem Support has been responsive to concerns about wake periods not being picked up by the Dreem 2. I appreciate the reaching out and data identification on the hypnogram. I set up a new account in an attempt to recalibrate and am hopeful that Dreem support will help me merge this with my older account so I can continue using my original account versus the new one. I am still finding some missed wake periods but the Dreem 2 is very accurate at picking up REM - I'm an active dreamer and talk in my sleep. The Dreem 2 shows REM at the times my husband notes this. Other sleep monitors note light sleep or wake. Original: This headband works great for sleep tracking for data junkies who want to see data on their sleep quality. When placed up next. Next to fitness watch sleep results it outperforms pretty significantly, which makes sense considering it's using brain wave monitoring vs the heart, temperature and movement that many watches are using now. It also has multiple programs to aid sleep after a 7 day analysis of your sleep style. Most are aimed at insomnia but if you're wearing it with a normal sleep schedule and usual amount of sleep there are plenty of programs also. I have narcolepsy and it's not tailored for that but does give me multiple programs in attemp to give me more deep sleep. There is a bedtime reminder and morning alarm option if I choose. The alarm will wake you out of light sleep so you're more refreshed. Some stuff I like: 1) bone conduction sound that works great. The sound on this for the programs at at sleep and alarm is outstanding and is via bone conduction so it doesn't have to go over my ears. I hate things on my ears at night. My husband can't hear it. I wish they made a bluetooth bone conduction band just for sleeping when I don't wear the Dreem 2 at night. None on the market are comfortable enough to sleep with. 2) data. This gives out reasonable data and they are constantly improving what you get. Sleep stages with a hypnograph, sleep quality, stage percent, movement, breathing rate, heart rate, scroll through timing of above, and irregular breathing monitoring with ability to export for further analysis. They do not provide raw data (EEG, epoch, hypnogram) 3) occipital and frontal sensors (O1, O2, FpZ (ground), F7, F8) 4) ability to be sized for quite a few head sizes. 5) I'm able to sleep in whatever position I want and it still records ( I'm an active sleeper and end up on both sides, my back and face down lol) 6) REM and deep sleep accuracy vs other sleep monitors which underestimate those and overestimate light sleep. What I don't like: 1) the charger is awful. If you don't set the band just right, it doesn't charge. 2) the battery life on the band is dismal. Without irregular breathing monitoring on- it's about 10-12 hours for me. With it on- 6-8. 3) some nights it's comfortable and I can't really tell I'm wearing it... other nights- nah. It leaves a mark on my forehead, makes the back of my head scratchy and nope- just not loving it on my head. This could cause an insomniac problems they are trying to solve. Unfortunately- those uncomfortable times are the ones that never miss even a second of recording despite a ton of moving. It also leaves an ugly mark on my forehead that takes a bit to go away in the morning. 4) Dreem support is really hard to get a hold of. There is a good warranty on this. I got mine replaced for a bad battery. That was honored which I'm grateful in this time of bad companies. It was like getting a tooth pulled though. 5) no raw data. no API. 6) so far the published studies they tout are all conflict of interest studies (researchers work at, are sponsored by, or are receiving funds from Dreem). None are peer reviewed or objectively validated. 7) frequent missed wake periods recently. I'm unsure if this is due to an update or the autoscoring smoothing the hypnogram out too much erasing wake. This could also be poor autoscoring in general. Without being able to see the edf file I can't tell. I'm hopeful this will change.
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Technology Stack
dreem.com uses 13 technologies across their website including PHP, DoubleClick Floodlight, Microsoft Ads, PostHog, Clarity, and more.
Programming Languages
PHP
Advertising
DoubleClick Floodlight, Microsoft Ads, Google Ads, Facebook Pixel
Analytics & Marketing
PostHog, Clarity, Google Tag Manager, Google Analytics
Performance
Lazy Loading
UI Libraries
Ant Design
CSS Frameworks
Bootstrap
Traffic & Audience
dreem.com receives approximately 0 monthly visitors. The website has a bounce rate of 0% with visitors viewing an average of 0.0 pages per visit. Users spend an average of 0:00 on the site.
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