ecotricity.co.uk
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Ecotricity: Powering Britain's Green Revolution
A deep dive into the tech and impact of Britain's greenest energy company
Imagine a world where your electricity bill fights climate change. That's the reality Ecotricity offers, making green energy mainstream with innovative tech and a bold mission.
"Ecotricity isn't just selling energy; it's selling a future without fossil fuels."
Customer-Centric Approach
With 6,405 Trustpilot reviews and a 4.2/5 rating, Ecotricity's customer satisfaction speaks volumes. Their focus on transparency and green initiatives resonates deeply with eco-conscious consumers.
Growth Story
From a startup to a $223.3M revenue powerhouse, Ecotricity's growth mirrors Britain's shift towards renewable energy. Their 725 employees are driving a movement that's more than just business.
Ecotricity's tech stack, including Contentful and Google Analytics, enables seamless user experiences and data-driven decisions. Their PWA implementation ensures accessibility and performance across devices.
- Innovative use of renewable energy sources
- Strong customer satisfaction and trust
- Data-driven approach with advanced analytics
- Comprehensive social media presence
Ecotricity: Leading the Green Charge
With a clear vision and innovative approach, Ecotricity is not just an energy provider; it's a catalyst for a sustainable future.
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Britain’s Greenest Energy Company | Ecotricity
Fight climate change with Britain’s greenest energy company. Switch to Ecotricity’s renewable green electricity for your home or business.
Britain’s Greenest Energy Company
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Reviews (20)
The best ethical energy company with fantastic service
I’ve been with Ecotricity for nearly two years and I honestly couldn’t be happier. Not only is my energy 100% green — which makes me feel like I’m doing something genuinely positive for the planet — but their customer service is also brilliant. They proactively review my Direct Debit about every six months and, on three occasions, they’ve written to suggest reducing my fixed monthly amount, which feels incredibly fair and customer-focused. I’ve chosen to keep my payments the same because I use more energy in winter, and every time I’ve replied they’ve actioned my request within 24 hours. They’re also open 7 days a week, which makes it so easy to get help when you need it. A genuinely helpful, proactive and super responsive energy company — I’d absolutely recommend them
Hello AYJ, Thank you for taking the time to leave such a great review and thank you for supporting Ecotricity on our green mission! Best wishes, Emily.
Fantastic customer service
Fantastic customer service, they answer the phone promptly, listen to the issue raised and address it promptly. This is now such a rare standard it is a delight to find a company that offers first class customer service.
Hello, Thank you for taking the time to provide your great feedback, it's great to hear you were pleased with the service you received. Best wishes, Matt
Lauren from Ecotricity is amazing!
I had the absolute pleasure of dealing with Lauren from Ecotricity's Customer Operations team, and I just had to share my fantastic experience! From the moment I got in touch, Lauren’s bubbly and friendly personality made the whole process so enjoyable. She was not only incredibly efficient but also so empathetic, listening carefully to my needs and addressing everything with such care and attention to detail. She made getting my account set up a breeze and got everything sorted in no time. It’s rare to encounter customer service this outstanding, and Lauren truly went above and beyond. Thank you, Lauren, for making my experience with Ecotricity so seamless and positive! 🌟
Hi David, Thank you for taking the time to provide your great feedback about Lauren. We are delighted to hear you were so pleased with the service you received. I have also passed this on to Lauren for you. Thank you again, Its great to have you as a customer and if we can help at any time, please let us know. Best wishes, Stuart
Lauren was great
Lauren was great, answered all questions thoroughly and took the time to explain the more complex aspects of energy things. Looking forward to seeing the green things this company does. Thank you!!! Jack
Hello Jack, Welcome to Ecotricity your new green energy supplier and thank you for taking the time to let us know your switch went through without hitch and for sharing that Lauren provided you with amazing customer service throughout. I will ensure Lauren is recognised for her hard work and dedication to fantastic customer care. Best wishes, Boudie
Everything was easy to do without any…
Everything was easy to do without any frustrating actions to take
Hi John, Thank you for leaving this positive review and welcome to Ecotricity. We're happy to hear that everything with your switching process went well. Best wishes, Boudie
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About ecotricity.co.uk
Fight climate change with Britain’s greenest energy company. Switch to Ecotricity’s renewable green electricity for your home or business.
Company Overview
ecotricity.co.uk Social Media
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Technology Stack
ecotricity.co.uk uses 15 technologies across their website including YouTube Embed, Contentful, Amazon Web Services, AWS CloudFront, and more.
Video
YouTube Embed
CMS
Contentful
Cloud & Hosting
Amazon Web Services, AWS CloudFront
Reviews
Trustpilot
Analytics & Marketing
Google Tag Manager, Google Analytics
Performance
Lazy Loading
Traffic & Audience
ecotricity.co.uk receives approximately 139.1K monthly visitors and ranks #237,064 globally. The website has a bounce rate of 42% with visitors viewing an average of 3.9 pages per visit. Users spend an average of 1:44 on the site.
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