eptica.com
eptica.com
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Eptica: The Ghost in the Customer Service Machine
A €10M+ revenue ghost town that reveals the brutal truth about enterprise software inertia
Eptica isn't dead—it's worse. It's a zombie: generating millions in revenue while barely registering on the global radar. With just 1,325 monthly visits and a global rank of #10M+, this Enghouse-owned helpdesk platform is the perfect case study in enterprise software purgatory.
"The most dangerous number in B2B SaaS isn't churn—it's irrelevance."
The Traffic Death Spiral
When your top organic keyword is your own brand name at just 200 searches/month, you're not a company—you're a rounding error. Eptica's traffic profile screams 'legacy vendor trapped in a maintenance contract death spiral.' The 35% direct traffic suggests a captive audience, not a growing one. This is what market exit looks like in slow motion.
The Zombie Customer Base
78 employees supporting an $11.3M revenue base equals $145K ARR per employee—efficient, but suspiciously low for a 'growth' company. The real story? 'eptica enghouse' appearing in search data reveals the holding company strategy: milk the installed base, cut R&D to zero, and let the product wither while collecting maintenance fees.
The most telling data point? Vivastreet's 55,890 monthly searches appearing in their keyword profile. This isn't a customer service platform finding new markets—it's a scraper's footnote, a ghost haunting search results through accidental association. Eptica isn't competing for market share; it's fighting to stay in the index.
- Zero modern tech stack detected—no analytics, no chat widgets, no growth tools
- Brand search volume of 200/month is a mortality signal, not a marketing metric
- Enghouse acquisition strategy: buy, cut, milk—classic PE playbook
- Top 5 keywords include typos ('helpdest')—no one cares enough to spell correctly
Eptica is a cautionary tale, not a success story
For founders: this is what happens when you sell to a holding company. For investors: this is why you never buy the 'stable' asset. For product people: this is the graveyard of 'good enough' innovation.
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About eptica.com
Company Overview
Traffic & Audience
eptica.com receives approximately 1.3K monthly visitors and ranks #10,072,442 globally. The website has a bounce rate of 40% with visitors viewing an average of 2.3 pages per visit. Users spend an average of 0:53 on the site.
The majority of eptica.com's traffic comes from .
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This page provides publicly available information about eptica.com. Data is collected from various public sources and may not always be up to date. For the most accurate information, please visit eptica.com directly at https://eptica.com.