escalent.co
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Escalent: The Data Science Powerhouse Behind Brands
A $35M market research firm navigating the AI revolution with human insights
In a world drowning in data, Escalent isn't just crunching numbers—they're translating human behavior into billion-dollar business decisions. This isn't your grandfather's market research firm.
"They're not just measuring sentiment; they're predicting disruption before it hits the market."
The Human-Data Hybrid
Escalent operates at the intersection of behavioral science and big data. With leadership from CEO Melissa Sauter and CTO Abhinav Kothari, they've built a machine that doesn't just ask questions—it uncovers truths. Their 40% direct traffic suggests a brand that's become a verb in boardrooms, not just a website.
The AI Pivot
Their latest blog post reveals the strategy: 'Success in a World of AI-Driven Research.' They're not resisting automation; they're weaponizing it. While competitors cling to traditional focus groups, Escalent is blending qualitative nuance with quantitative scale—a moat that's hard to replicate.
The search data tells the real story. When people search for 'escalent cfo' or 'associate project lead escalent,' they're not browsing—they're evaluating a career destination. This is a company that's become a talent magnet in a space known for churn. The 1,650 monthly searches for just their brand name indicate something rare: category ownership.
- Built a tech stack that serves research, not just reporting (jQuery, Tailwind, Goober)
- Owns the conversation around AI-driven research methodologies
- Balances enterprise scale with boutique agility—a $35M revenue sweet spot
The Quiet Giant
Escalent proves you don't need to be loud to be influential. At $35M, they're the invisible engine behind brands that think they know their customers—but don't.
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Escalent | Market Research | Data Sciences
Leading qualitative and quantitative market research, Data Sciences, Market Exploration, Product Development Brand Management, CX, UX company.
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Experience in Escalent, Cspace Community
Escalent is the parent company of CSpace where I was a community member in one of their market research communities. During my time in the community I had the opportunity to provide feedback on various client specific topics. It was a very interesting experience with very interesting topics. Members received gift cards for their contributions. I did encounter difficulties redeeming some gift cards and it took time for support to respond but my issues did get resolved thanks to the Escalent & CSpace support team. For those having issues redeeming gift cards do reach out to support but please be patient and respectful and you should eventually get a response. The experience was well worth my time and I recommend anyone invited to a community to give it a try.
Escalent…….Avoid Them
Escalent is a market research company that performs data collection and analysis for large international companies. I recently responded to an Escalent survey on Insurance that promised a $20 Amazon credit. Foolishly, I spent my time responding……….for a ZERO Amazon credit. I have attempted to resolve the issue three times using Escalent’s Contact Us page (note they have a dedicated form for missing honorariums. Think this happens often?). Three times and no response from anyone at Escalent. If you like that warm feeling that your opinion is being asked, by all means respond to their e-mails. If they’ve promised you something, don’t expect to receive it or get a response when you ask them to fulfill their promise. I am going to Escalent’s web site now to remove my e-mail address………..but given what I’ve seen of their Customer Service I doubt they will be able to accomplish that.
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About escalent.co
Leading qualitative and quantitative market research, Data Sciences, Market Exploration, Product Development Brand Management, CX, UX company.
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escalent.co uses 17 technologies across their website including Google Maps, HSTS, PHP, and more.
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escalent.co receives approximately 38.1K monthly visitors and ranks #788,688 globally. The website has a bounce rate of 54% with visitors viewing an average of 2.1 pages per visit. Users spend an average of 0:36 on the site.
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