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genpact.com
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genpact.com

13 technologies
VerifiedGrowingVisit388.8K/mo$3.9B161.9K13 Tech25 Leads
Deep Dive

Genpact.com: The AI-First Consultancy Blueprint

How a legacy BPO giant is aggressively rebranding into an AI-native services powerhouse

Genpact isn't just another IT services firm—it's a 162,000-person AI experiment. With 390K monthly visitors hunting for 'Genpact careers,' the company is leveraging massive scale to pivot from traditional BPO to an 'agentic' future. The website is the digital storefront for this transformation.

390K
monthly visitors
51%
organic search traffic
161K
employees
$3.9B
annual revenue

"They aren't selling services; they're selling a transformation narrative—backed by 162,000 people."

The Traffic Paradox

Genpact's traffic is dominated by job seekers (44K monthly searches for 'Genpact'), not clients. This signals a brand built on workforce scale rather than digital authority. The 51% organic search traffic is likely inflated by career queries, not high-value service inquiries. For a $3.9B revenue company, 390K monthly visits is surprisingly modest—it suggests the sales engine runs offline, while the website functions as a recruitment funnel.

Tech Stack: Modern but Generic

Genpact's stack (Tailwind, Bootstrap, Ant Design) reveals a pragmatic, cost-efficient approach. They use OneTrust for compliance and Zendesk for support—standard enterprise tools, not bleeding-edge innovation. The lack of custom frameworks suggests they prioritize speed and maintainability over proprietary tech. This is a service business, not a software product company.

The website's 'agentic AI' positioning is aggressive. They're betting that 'process intelligence' and AI can replace traditional consulting margins. But the Trustpilot rating of 3.8/5 with only 9 reviews indicates a disconnect between marketing hype and customer sentiment. The real test? Whether their 162K employees can actually deliver AI-driven outcomes at scale.

  • Traffic is recruitment-driven, not client-driven (44K 'Genpact' searches vs. zero high-value service keywords)
  • Tech stack is utilitarian—built for scale, not innovation
  • AI narrative is loud, but customer feedback is quiet (3.8/5, 9 reviews)
No clear product-led growth (PLG) strategy
Massive workforce as a competitive moat
Low customer review volume (9 reviews)
Clear 'AI-first' rebranding
Traffic dominated by job seekers, not buyers
Enterprise-grade tech stack for reliability

Genpact is a sleeping giant

They have the scale and the narrative, but the website is a recruitment tool, not a conversion engine. The real opportunity lies in productizing their AI services—turning 162,000 employees into a distributed AI workforce. The website is the tip of the spear, but the real battle is being fought offline.

What tech stack does Genpact use?

17 detected
Security1
Programming Languages1
Privacy & Consent1
Customer Support1
A/B Testing1
Performance1
UI Libraries1
Tracking & Analytics4
G
Google Analytics
G
Google Tag Manager
G
Google Tag Manager
G
Google Analytics

How much traffic does Genpact get?

Traffic & Engagement

388.8K
Monthly Visits
4.1
Pages/Visit
1:59
Avg. Duration
39%
Bounce Rate
Monthly Traffic Trend+26%
308.0K
Oct 2025
Oct
348.6K
Nov 2025
Nov
388.8K
Dec 2025
Dec

Traffic Sources

Search
51%
Direct
36%
Social
5%
Referrals
9%
Email
0%
Paid
0%

Where is Genpact's audience located?

🌍71.8%
🌍11.3%
🌍1.4%
🌍1.3%
🌍1.1%

What keywords does Genpact rank for?

5 keywords
1genpact44.1K vol$0.20
2genpact careers12.5K vol$0.20
3genpact careers india1.3K vol$0.14
4genpact career460 vol$0.10
5wie hoch ist der anteil wiederkehrender umsätze bei genpact260 vol

How is Genpact's SEO?

Meta Tags

title51 chars

Agentic and Advanced Technology Solutions | Genpact

description146 chars

We are an agentic and advanced technology solutions company. See how Genpact leverages process intelligence and AI to deliver measurable outcomes.

og:title

Home

languageEN

What is Genpact's revenue?

$3.9B
Annual Revenue
161,897
10%
Employees
$24K
Revenue/Employee
$55M
Total Funding
$9.7B
Valuation
Sandy Springs, United States
Headquarters

Who works at Genpact?

Loading leads...

What do customers think of Genpact?

Genpact

Genpact

3.8
9 reviews

Categories

Business Management Consultant#undefinedBusiness and IT Consulting Agency#undefinedRecruitment Service#undefinedBusiness to Business Service#undefinedRecruiter#undefinedHuman Resource Consulting#undefined

Activity & Engagement

Reply Rate
0%
Avg. Reply Time
0.0 days

Contact Information

Reviews (8)

Filter by rating:
Anna Souza
12/16/2025
🇵🇹 Portugal1 reviewsOrganicUnverified
Experience date: 11/16/2025
Genpact being the best

Genpact is amazing, all about the company and the benefits. Good people, good enviroment.

Frank Taylor
11/17/2023
🇺🇸 United States1 reviewsOrganicUnverified
Experience date: 11/16/2023
Great experience with the services…

Great experience with the services provided by Genpact and i like their suggestions regarding financial services

👍 1
Frances Archer
2/12/2025
🇬🇷 Greece4 reviewsOrganicUnverified
Experience date: 11/25/2024
Went through the whole process of…

Went through the whole process of recruitment for Romania, got a confirmation to have passed everything after a verbal interview with 2 supervisors and a manager since November 2024 after communicating with the recruiter Ankit Shinde just to never hear back from them again as if they disappeared from earth even when contacting the recruiter, trash behavior and overal just trash

👍 1
CustomerVerified
3/24/2024
🇬🇧 United Kingdom22 reviewsOrganicUnverified
Experience date: 3/1/2024
avoid them at all cost and don't provide your personal data

I have been reached on LinkedIn by multiple their "talent acquisition specialists". Uses the same email templates (InMails on linkedin) to ask a lot of personal questions without even providing job specs beforehand. Calls from a private number and still does not provide information about the job role they are recruiting without specifying a salary range. Never even send job description even after the call. Avoid at all cost. very unprofessional . Who knows what they do with your personal data after they gather information which they claim is for the job application. Sent me a multiple InMails with the exact same template - meaning they don't even know what they are doing internally. Once again, if you will be contacted by them - don't provide any personal information, as their job opportunities are probably scam.

Vaibhav Rawat
3/19/2024
🇮🇳 India1 reviewsOrganicUnverified
Experience date: 3/19/2024
Horrible environment in tolerable dirty…

Horrible environment in tolerable dirty management team doing illegally things no career opportunities in Genpact CEO is also not looking against the matters which is being raised or mailed by an employer side getting process but the bloody hell managers are not giving the process and telling continuously wrong things no one is high qualified nor hr nor the managers totally shameful for this behaviour

Frequently Asked Questions about Genpact

What is Genpact's Revenue?
Genpact generates approximately $3.9B in annual revenue. With 161,897 employees, that's $24,089 per employee. The company has raised $55M in total funding.
What does Genpact do?
We are an agentic and advanced technology solutions company. See how Genpact leverages process intelligence and AI to deliver measurable outcomes.
How fast is Genpact growing?
Genpact employee count has changed by 10% year over year.
What technologies does Genpact use?
Genpact uses 13 technologies across their website including Fonts, Security, Programming Languages. Key technologies include Font Awesome, HSTS, PHP.
Who are Genpact's competitors?
Genpact's main competitors include Accenture, Cognizant, Capgemini, Deloitte, TCS. These companies operate in similar markets and compete for the same customer base.
What do customers think of Genpact?
Genpact has a Trustpilot score of 3.8 out of 5 (4 stars) based on 9 customer reviews.

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About genpact.com

We are an agentic and advanced technology solutions company. See how Genpact leverages process intelligence and AI to deliver measurable outcomes.

Company Overview

genpact.com
Website
business_and_consumer_services
Industry
#101,534
Global Rank
388.8K
Monthly Visitors
13
Technologies
25+
Employees

genpact.com Key Pages

Contact genpact.com

Technology Stack

genpact.com uses 13 technologies across their website including Font Awesome, HSTS, PHP, and more.

Fonts

Font Awesome

Security

HSTS

Programming Languages

PHP

CMS

Contentful

Privacy & Consent

OneTrust

Customer Support

Zendesk

Traffic & Audience

388.8K
Monthly Visits
39%
Bounce Rate
4.1
Pages/Visit
1:59
Avg. Duration

genpact.com receives approximately 388.8K monthly visitors and ranks #101,534 globally. The website has a bounce rate of 39% with visitors viewing an average of 4.1 pages per visit. Users spend an average of 1:59 on the site.

The majority of genpact.com's traffic comes from undefined, undefined, .

Frequently Asked Questions

What is genpact.com?
We are an agentic and advanced technology solutions company. See how Genpact leverages process intelligence and AI to deliver measurable outcomes.
What technologies does genpact.com use?
genpact.com uses 13 technologies including Font Awesome, HSTS, and 7 more. View the full tech stack analysis above.
How do I contact genpact.com?
You can contact genpact.com through their contact page.
What are genpact.com's social media accounts?
genpact.com is active on twitter, youtube, facebook, linkedin. You can find links to all their social media profiles in the social section above.
Is genpact.com hiring?
Check genpact.com's careers page for current job openings and opportunities. The company has 25+ known employees.
How popular is genpact.com?
genpact.com receives approximately 388.8K monthly visitors and ranks #101,534 globally. Traffic is growing by 11.5% month-over-month.

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This page provides publicly available information about genpact.com. Data is collected from various public sources and may not always be up to date. For the most accurate information, please visit genpact.com directly at https://genpact.com.