hyatt.com
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Reviews (20)
My family and i are currently visiting…
My family and i are currently visiting the beautiful city of Jaipur. Amazing city, lots of rich history. We staying at the Hyatt Regency Jaipur Mansarovar. The staff are all amazing so attentive. A special mention to Janvi Gurwani. She is very caring, always ready to assist and help.
The hyatt recency Tokyo
The hyatt recency Tokyo A Great hotel, stayed three days Wonderful staff with great breakfast with even more wonderful staff Denijs
Hyatt Regency in Huntington Beach is great for a girl's trip
It’s refreshing to stay at a property where you truly never feel the need to leave. With excellent amenities, great food, and wonderful people, everything you need is right there. I especially appreciated the variety of dining options, along with the on-site shops, café, and sundry market. What surprised me most, though, was how genuinely pleasant and eager to help everyone was. Housekeepers greeted us warmly whenever we passed by, and the valet team welcomed us back each time we returned to the property. That level of hospitality really stood out. A special shoutout to a few team members who made our stay even more memorable: Jen and Mike at the front desk patiently answered all our questions and took great care of our needs. Ben at Pete’s was incredibly warm and attentive — he made us feel like we were hanging out at a favorite neighborhood bar. Bu at Watertable quickly remembered our preferences after we dined there two nights in a row, which was such a thoughtful touch. And M and K at the spa (I wish I could remember their full names!) were so accommodating, even though we arrived just an hour before closing. My friends and I can’t wait to come back. This place is truly a gem in Huntington Beach. Thank you for the memories!
My wife and I who are pensioners of…
My wife and I who are pensioners of nearly 76 yrs of age attended your hotel in Tenerife 26th June/7th July room 461 junior suite and paid some £3,600 for the privilege For our 45 wedding aniversary and chose this Hotel because we had not been to Tenerife and previously stayed at your hotels in Majorca and Lanzarote which where excellent and of the 4/5 star standard however Tenerife is very below your standard 3star at best On arrival the reception was excellant however on the way to our room we notice in areas holes where plaster coming of the walls when entering our room although lovely location it was very dated and very small for a junior suit The first problem air conditioning made a banging noise the engineer true to fix at 10 pm At night after we where already exhausted from our travels although working now not doing its job because control is old with temp control Then after first day found that after cleaner had been the preferred items where not replaced and glasses where not washed or replaced On visiting the pool we found the bins stayed full all day with flies around it full of rubbish and nappy bags the toilets by the spa where dirty neither attended or cleaned regularly it was hard for us to have swim at any time due to young men every day using it as their own private water basketball court and pool attendant doing nothing The restaurants where lovely accept if in a Spanish restaurant I expect to here a Spanish guitar same in Italian for atmosphere accept their was jazz played throughout the hotel ? Would we stay here again no it really does need major changes would I go back to your Lanzarote or Majorca hotels yes
Disappointing stay at Secrets Villamil hotel
We are extremely disappointed with our stay at Secrets Mallorca Villamil. We paid over the odds for our stay expecting the standard of service and experience you would reasonably expect from a 5-star hotel. Unfortunately, the service we have received has been very poor and, more importantly, when we have raised issues, there has been very little willingness from staff to help or find a solution. One example is our electric toothbrush. There was no suitable way for us to charge it in the room. We asked the hotel for help, but rather than anyone trying to resolve the issue, we were left to go to a local market ourselves to purchase an adapter and pay for it. For a hotel of this standard, we find it extremely disappointing that such a simple issue could not be dealt with. We are also very disappointed with the food options. If you do not particularly like meat, there is very little alternative choice, which is especially frustrating when we have paid for half board. We expected much more variety and consideration for guests who may not want meat at every meal. We also asked whether we could change one of our included dinners to lunch tomorrow, as this would suit us better during our stay. We were simply told that this was not possible, with no attempt to offer an alternative or help us. The way this was communicated also felt unnecessarily rude and unhelpful. Another disappointment is that even water with meals is an additional charge. We understand that we have booked half board rather than all-inclusive, and we accept that drinks may not be included. However, given the price we have paid and the overall standard we expected, having to pay extra for basic bottled water with a meal adds to the feeling that everything is an additional charge. The biggest issue for us is not any single one of these things individually. It is the overall attitude and lack of willingness to help. When you spend over £2,000 on a holiday at a hotel marketed as 5-star, you expect staff to try to resolve reasonable problems rather than simply tell you that something cannot be done. We are still here and would genuinely like the remainder of our holiday to improve. We would therefore appreciate this complaint being taken seriously and would like a member of senior management or Guest Relations to speak with us directly and explain what can be done to improve our stay. At this stage, we feel that the experience we have received does not match the price we have paid or the standard we expected from Secrets Mallorca Villamil.
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hyatt.com uses 3 technologies across their website including Astro, Bootstrap, HSTS.
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