hypershop.com
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http://www.hypershop.com/cdn/shop/files/hyper-shopify-v01-r01-1200x628.webp?v=1750916482
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HyperDrive Docks, Hubs & HyperJuice Power – HyperShop.com
Shop HyperDrive USB-C hubs and docks, HyperJuice chargers and power banks, plus tech accessories designed to improve work, travel and everyday productivity.
HyperDrive Docks, Hubs & HyperJuice Power
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HYPER
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Reviews (20)
Poor Servicd
I love the drinks. I do wish there was more of a selection but the drinks are good. BIGGEST COMPLIMENT: They are so extremely slow. I waited in a line of 4 cars with one person in each for 25 minutes. Their service is SO Slow and they don’t seem to care about anyone’s time.
Appalling customer service
Appalling customer service. Hyper Drive enclosure failed and is under warranty. So far email after email requesting the same information over and over again. DO NOT BUY FROM THEM.
Probably the worst company I have dealt…
Probably the worst company I have dealt with in many a year. Broken promises. Device arrived smashed, been trying to get refund since 13/3. Steer clear, if I could provide a minus score, I would!!
DISAPPOINTING WARRANTY POLICY
DISAPPOINTING WARRANTY POLICY - I recently purchased a unit that charges two phones, an Apple Watch, and apple headphones but within 2 weeks the unit started experiencing trouble and now the headphone charging doesn't work at all. I contacted customer service and after chasing them for weeks I finally got someone who said that I have to pay to return it to them and then they will assess if the unit should be replaced or not. I even took a video for them of how the headphone charging doesn't work and they still are forcing me to pay hard earned money to return their faulty product. NOT HAPPY!
If I could give them zero stars I would
If I could give them zero stars I would. I send 3 stackable GAN wall plugs due to recall - I understood the owner didn't fess up to the recall and only responded once the government got involved. Fast forward - 3 items were received by hyper and they closed out the issue without a store credit as promised. Then they issued a credit for 1 item only after I called and then I had to call be 2 more times to get the refund for the complete order. So now I have the store credit - I but new 3-in-1 charger and 2-in-1 charger and love the 3-in-1 and need to return the 2-in-1. I do so starting in early March. They said it will be automatically credit back to my account 24 hours after receipt. It wasn't. I wait 2 weeks and call, they note my call, escalate issue and asked for 48 hours to respond. No response. I call again - same drill - escalation - 48 hours - no response. I am now into this recall, return, rebuy scenario for 5 months and I am still not done. I love their products but I cant help to think they try to run out the clock or prey upon peoples inability to follow through and hope that nuisance will cause the end user to forget about the issues. It's sad b/c these folks have such good product taste and engineering and could go VERY far - they literally make better items, with better design than apple. But senior management can't get their business running properly or ethically. I will be registering a letter with California, the BBB and probably a letter from my lawyer (a family member). I have seen offers to run a class-action - I understand the sentiment.
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About hypershop.com
Shop HyperDrive USB-C hubs and docks, HyperJuice chargers and power banks, plus tech accessories designed to improve work, travel and everyday productivity.
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Technology Stack
hypershop.com uses 24 technologies across their website including Flickity, Tailwind CSS, Bootstrap, Ant Design, and more.
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Flickity
CSS Frameworks
Tailwind CSS, Bootstrap
UI Libraries
Ant Design
Web Standards
PWA, Twitter Cards
Performance
Priority Hints, Lazy Loading
Analytics & Marketing
Google Analytics, Google Tag Manager, Mouseflow
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