icontact.com
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iContact | Easy Email Marketing Platform for Businesses
Sending marketing emails is easy with iContact’s business email platform. Go from sign up to sending emails in minutes. No marketing experience required, no strings attached.
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iContact
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Reviews (9)
After 20 years with iContact
After 20 years with iContact, I had a very disappointing experience when canceling. I was required to download 1,200 newsletters and 600 drafts one by one, with no bulk export option available. I contacted support multiple times and was told the platform is “not a storage service,” yet I was also unable to delete sent emails, which made the process more difficult. To work around this, I sent materials to myself using test emails, but encountered sending limits (15 emails per 15 minutes, later adjusted to 14), which repeatedly interrupted the process. While my sending ability was restored within a day, this added unnecessary complexity. Graphics I had paid for also had to be downloaded individually, though a workaround was eventually provided after several attempts to get assistance. In total, it took me and my assistant over 20 hours and nearly 2 months to retrieve my materials. After paying more than $17,000 over 20 years, I expected a far smoother and more respectful offboarding process. In addition, the platform no longer offers the flexibility and tools available in other services today.
rustrating experience—switching to a…
rustrating experience—switching to a reliable provider Review: After multiple calls with tech support and several escalations, I was told iContact couldn’t integrate a Canva landing page for my project. When I asked for a refund, the only offer was half credit if I ever rejoined—no solution, no real support. I’ve since switched to Mailchimp and it works flawlessly. Save yourself the headache and choose a provider that actually delivers.
BEWARE!!!!!
Beware. If I could give zero stars, I would. The platform was advertised as “user-friendly,” but in reality it nearly compromised my company’s websites and caused a serious security breach. This is not something that can be set up by a typical userit requires a skilled IT team, despite the way it is marketed. I had to shut everything down, my project was completely ruined, and I ended up sending all emails individually. When I reached out to request a refund, the support team was dismissive and unprofessional. They refused to refund me, canceled my account without consent, and essentially told me to “prove” the breach something my emergency IT consultant had already confirmed. IContact, you need to do better. Your lack of accountability and disregard for security is unacceptable. Shame on this company.
It’s been down for two days
It’s been down for two days and it is happening on Memorial Day weekend. Bunch of losers.
Big claims poor return service for…
Big claims poor return service for faulty products
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About icontact.com
Sending marketing emails is easy with iContact’s business email platform. Go from sign up to sending emails in minutes. No marketing experience required, no strings attached.
Company Overview
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Technology Stack
icontact.com uses 25 technologies across their website including jQuery, core-js, Tailwind CSS, Bootstrap, Ant Design, and more.
JavaScript Libraries
jQuery, core-js, Moment.js, Slick
CSS Frameworks
Tailwind CSS, Bootstrap
UI Libraries
Ant Design
Web Standards
Twitter Cards
Performance
Priority Hints, Lazy Loading
Analytics & Marketing
Google Analytics, Google Tag Manager, Clarity
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