ingrid.com
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Ingrid: The Delivery OS for Ambitious Retail
How a $54.7M platform is quietly powering Europe's top e-commerce brands
In a market saturated with generic shipping solutions, Ingrid isn't just managing logistics—it's owning the entire post-purchase experience. While competitors fight over shipping rates, Ingrid is building the operating system for delivery intelligence.
"They're not selling shipping labels—they're selling conversion rates."
The Hidden Traffic Moat
Ingrid's traffic profile reveals a secret weapon: 60% direct traffic versus only 28% organic search. This isn't a startup fighting for keywords—it's a platform that's become infrastructure. When customers type 'ingrid' directly (31K monthly searches), they're not browsing; they're logging in to run their delivery operations. This is enterprise stickiness, not viral marketing.
The API-First Bet
With 'ingrid api documentation' driving 90 monthly searches, Ingrid is clearly developer-led. While traditional logistics companies sell to procurement teams, Ingrid sells to engineering. They've built a composable platform where delivery isn't a feature—it's a service. This explains why they're winning with aspirational retailers who need flexibility, not monolithic suites.
The Trustpilot rating of 3.9/5 with 129 reviews tells a nuanced story. It's not the flawless 4.8+ of consumer apps, but it's honest for B2B infrastructure. The 129 reviews likely represent enterprise clients who don't give perfect scores lightly—this is the rating of a platform that's battle-tested, not polished for ratings.
- Direct traffic dominance signals enterprise stickiness over SEO vanity
- API-first positioning attracts engineering-led e-commerce teams
- 163 employees generating $54.7M = $335K revenue per employee
- European focus with UK sales leadership (Elin Hammenfors)
Ingrid Wins by Making Delivery Invisible
The platform doesn't compete on shipping—it competes on customer experience. That's why 60% of traffic comes direct.
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5 keywordsHow is Ingrid's SEO?
Open Graph Image
https://cdn.prod.website-files.com/6716e38f10f081a3bccd5097/6734a19a37a27118549898e5_ingrid-preview2.webp
Meta Tags
Ingrid Delivery Experience Platform
E-commerce delivery strategy software for aspirational retailers.
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What do customers think of Ingrid?
Ingrid Delivery Platform
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Reviews (13)
Great user experience
I really like shopping with brands that use Ingrid software on their website. Just ordered some new phone cases from Nudient, the easiest shopping ever.
Excellent value
Excellent value Great quality Fast delivery
Great Quality Rug
We are so pleased with our rug. It looks nicer than it did on the website. Perfect size.
Good services
Simple comunication. They do what you wish.
Nice colleague
Nice colleague, arrival on point, easily reachable via phone.
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About ingrid.com
E-commerce delivery strategy software for aspirational retailers.
Company Overview
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Technology Stack
ingrid.com uses 23 technologies across their website including Okta, HSTS, Webflow, and more.
Authentication
Okta
Security
HSTS
CMS
Webflow
CDN
cdnjs, unpkg
Cloud & Hosting
AWS CloudFront, Cloudflare
Advertising
DoubleClick Floodlight, LinkedIn Insight Tag
Traffic & Audience
ingrid.com receives approximately 469.3K monthly visitors and ranks #122,872 globally. The website has a bounce rate of 56% with visitors viewing an average of 2.1 pages per visit. Users spend an average of 1:39 on the site.
The majority of ingrid.com's traffic comes from undefined, undefined, .
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This page provides publicly available information about ingrid.com. Data is collected from various public sources and may not always be up to date. For the most accurate information, please visit ingrid.com directly at https://ingrid.com.