internationalsos.com
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https://cdn1.internationalsos.com/-/jssmedia/main-site/images/new-wfr-collage-desktop.png?h=1080&iar=0&w=1920&rev=-1&hash=C5CA0FCCCE3ADC066F1FDE765A127EFF
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International SOS
International SOS: Pioneer & Leader in International Health & Security Risk Management. Protecting people from health & security threats.
International SOS: Pioneer & Leader in International Health & Security Risk Management
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Reviews (4)
I was on business trip and got a bad…
I was on business trip and got a bad chest infection. Called the assistance center, spoke with a nurse who found me an appointment with a doctor the same day. Very reactive.
No response to assistance call and chat…
No response to assistance call and chat (Dubai February-March 2026 crisis)
I’m not sure why this company exists
I’m not sure why this company exists or what value they provide. In my experience they are useless and dangerous. I had a dental infection whilst working away. I called International SOS as I wrongly assumed they could help find me an emergency dentist or Doctor as I was in severe pain. The told me there were no emergency dentists in krakow working over a weekend and that i would need to wait until Monday for them to book an appointment the following week. Instead I quicly found a dentist myself (It was easy but perhaps international SOS dont have google). Apparently they only help if its not an emergency and they can source and appointment from their preferred supplier list (assuming because they receive commission). They’d rather have you die of an infection than to arrange an appointment with a local provider. Dangerous advice and utterly useless service. Stay well clear of this redundant company.
Dear Mark, We previously contacted you to follow up on your review, but we haven’t received a response. We would like the opportunity to understand what happened, and we would appreciate any additional information you can provide. Many thanks, The International SOS Team ----------------------------- We are sorry to hear about your recent experience. At International SOS, we strive to provide the highest level of assistance and support to our clients. Could you please provide more details about your experience and your membership so we can investigate and rectify the matter? Thank you for bringing this to our attention. The International SOS Team
This company does not care
I purchased a Global Traveler Membership on October 3, 2022. To my surprise, the coverage given was "single-trip" whereas I had requested "multiple-trip." I called SOS the same day. Long hold, confusion. Ultimately a commitment that this would be rectified. On return from overseas I found no correction. Called again November 17. Long hold, confusion. But reassurance that "a ticket had been issued on October 3" to rectify the problem. Apparently, these valiant attempts had failed. This did not inspire confidence and I requested to speak to a manager. I was refused a name but reassured that a manager would call me shortly. That was two weeks ago! No call, and no written correction to my insurance. When dealing with a company for emergency services, it is essential that they (1) have their paperwork in order and (2) communicate efficiently. Clearly, this company has failed on both accounts.
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About internationalsos.com
International SOS: Pioneer & Leader in International Health & Security Risk Management. Protecting people from health & security threats.
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Technology Stack
internationalsos.com uses 13 technologies across their website including Tailwind CSS, Bootstrap, PWA, Twitter Cards, Lazy Loading, and more.
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Tailwind CSS, Bootstrap
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Lazy Loading
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Google Analytics, Google Tag Manager, Clarity
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LinkedIn Insight Tag, Microsoft Ads
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