isbank.com.tr
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Benim Bankam | T. İş Bankası
İş Bankası bireysel işlemler sayfasından krediler, sigortalar, ödemeler ve daha fazlası hakkında bilgi alabilirsiniz. İşlemlerinizle ilgili merak ettikleriniz için tıklayın!
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Reviews (9)
Catastrophic
Catastrophic. Wanted to get some Cash in Istanbul at the Cash Machine Sultanahmet, the money was charged from my card, but I never got the cash out. I called the Is Bank, very unfriendly and they said they can't do anything about this and I should call my Bank. In my Bank they told me to go to IsBank and make it with them, because they will know by cashmachine check that there is more money as it should be. However I was there for one more day and nobody from The IsBank is willing to help me. So I got screwed. Very dissapointed and my holiday is ruined.
The call center representatives are rude
The call center representatives are extremely rude and not helpful at all. When you call them, they act very rude specifically the turkish speaker representatives. I talked to 3 female representatives when I call them, all turkish, to explain them that someone used my card without my permission and to cancel the card, they acted all very rude and they didn’t listen to what I was telling them. I called again after and talked to a man in English and he was better, at least he listened and tried to guide. One of my worst experiences with banking was with this bank. I do not recommend to open any accounts with this bank.
I have created an account with the…
I have created an account with the expectation that I will receive a debit card, that is not how it works at this bank, you do not receive a debit card until you have applied for it yourself, I live abroad and have 2 different addresses, 1 in Turkey and one in Europe, when I try to order a debit card I can only send it to my address in Europe, which is very strange
They should treat people as same. To the best of my knowledge(not one time ) experience. The staff are racist.
The staff are not ready to help their customers especially when they cannot express themselves in the language the customer speaks, mostly English. The kucuk kaymakli branch is worse. The lady on gise 3 is worst🤦🏼♂️
Definitely by far one of the worst…
Definitely by far one of the worst customer service experiences I've ever had. After waiting a week for my money transfers to go over, I became suspicious and decided to call the customer service to keep track of where my money had gone as it was a large sum (I was looking for rent at the time). They have this terrible feature where you have to get a mobile approval code or type in a series of digits from the phone number you registered on file with the app, and every time I typed in the code, I got hung up on. I even called customer service to ask what the problem was, and they simply just said 'Yeah, I don't know, go through the process again'. They used to have a phone camera customer service feature, but for whatever reason they took it down, making my life significantly more complicated. Their mobile app is by far the worst, and I highly suggest you don't transfer large sums of money from their accounts to an international one as there's significant delays that you cannot keep track of. Horrible bank, horrible customer service, 0/10.
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About isbank.com.tr
İş Bankası bireysel işlemler sayfasından krediler, sigortalar, ödemeler ve daha fazlası hakkında bilgi alabilirsiniz. İşlemlerinizle ilgili merak ettikleriniz için tıklayın!
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Technology Stack
isbank.com.tr uses 11 technologies across their website including Vue.js, jQuery, Owl Carousel, Tailwind CSS, Bootstrap, and more.
Frontend Frameworks
Vue.js
JavaScript Libraries
jQuery, Owl Carousel
CSS Frameworks
Tailwind CSS, Bootstrap
Analytics & Marketing
Google Analytics, Google Tag Manager, Clarity
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Zendesk
Advertising
DoubleClick Floodlight
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