ithemes.com
Get leads like Ithemes — and thousands more
Build targeted lists by tech stack, traffic, and more
The WordPress Security Paradox
A niche giant's struggle with scale and reputation in the crowded plugin market
iThemes (SolidWP) represents a classic WordPress ecosystem paradox: a veteran player with deep technical roots that somehow struggles to break through the noise. With just 2,510 monthly visits and a 1.9-star Trustpilot rating, the data reveals a company caught between legacy and modernity.
"In the WordPress security space, being 'reliable' is table stakes—iThemes hasn't evolved that promise since 2014."
The Invisible Audience
With only 25 employees and $2.5M in revenue, iThemes operates in a tight, insular market. The traffic distribution—undefined regions at 53.5% vs 46.5%—suggests either measurement issues or a fragmented customer base. Their primary keyword 'ithemes' captures just 420 monthly searches, indicating they're fighting for brand recognition in a space dominated by giants like Wordfence and Sucuri.
The Legacy Trap
Founded in 2014, iThemes built its reputation on security and backups—critical but commoditized services. Their tech stack (jQuery, Bootstrap, core-js) signals a modern front-end, but the 1.9-star rating reveals a deeper problem: customers aren't satisfied. For a security plugin, trust is everything, and that rating is a red flag for any serious investor or founder evaluating this space.
The company's leadership, represented by WordPress Technician Daphne Haddad, suggests a technical-first culture. But in today's SaaS landscape, technical excellence alone doesn't drive growth. The lack of funding data and modest revenue point to a bootstrapped operation that may be plateauing.
- Niche focus on WordPress security creates a narrow TAM
- Low traffic metrics suggest poor SEO and content strategy
- Trustpilot rating (1.9/5) indicates severe customer satisfaction issues
- Revenue per employee (~$100K) is below SaaS industry benchmarks
The WordPress Security Market Doesn't Reward Incrementalism
iThemes has survived but hasn't thrived. For investors and founders, this is a cautionary tale about the limits of being 'reliable' in a market that demands innovation.
What tech stack does Ithemes use?
How much traffic does Ithemes get?
Traffic & Engagement
Traffic Sources
Where is Ithemes's audience located?
What keywords does Ithemes rank for?
1 keywordsHow is Ithemes's SEO?
Open Graph Image
https://solidwp.com/wp-content/uploads/2023/12/solidwp-social-share-standard.jpg
Meta Tags
SolidWP
SolidWP— WordPress leader for security, backups, and centralized site management. Reliable, easy to use plugins since 2014.
Home
H1 Tags
Schema Types
What is Ithemes's revenue?
Who works at Ithemes?
Loading leads...
What do customers think of Ithemes?
iThemes
Categories
Activity & Engagement
Contact Information
Reviews (13)
Out of date documentation
I have a BackupBuddy subscription. While I have used the plugin to migrate and restore my website, it is very buggy. I frequently encounter unusable backup files created by the plugin. Every few months I return to try to configure the S3 remote destination feature. Then I remember the setup documentation is out of date and does not reflect the current AWS configuration. After wasting an hour or more I abandon the setup. I recently contacted iThemes about the outdated documentation whose only response was to prompt me to renew my support subscription.
if you want best customer service it's better to choose others.
Some services are ok, but if you want best software and customer service it's better to choose others.
Restrict content pro service is non-existent
Restrict content pro...since they went under the ithemes umbrella, there is absolutely no service. None. I can't even get them to respond to a request to upgrade my service. It's a shame, because I like the plugin.
Gold Version - support needs significant improvement
I purchased the gold version of itheme's backup plugin backupbuddy, generally the backup plugin does work, though you do have to tinker with some of the settings. Be aware though it can be very resource intensive on your site. As for their support, generally they try to deflect issues back to the customer. I recently opened an issue and as I was away for a few weeks, they had close this issue. So I have to again wast time opening another new request, which is that they removed functionality between releases and I had to spend the entire morning documenting where they removed functionality - rather than trusting the customer.
scammer and untrusted company
scammer and untrusted company i have unlimited websites annual subscription and they charged my creditcard and got no subsscription anymore and no support ticket answers and no ways to contact them . while security services should be 24/7 online they dont offer any support at all . be careful before dealing or buying any product from them and since they changed the brand to solid security they are cheaters scammers
Frequently Asked Questions about Ithemes
What is Ithemes's Revenue?
What does Ithemes do?
What technologies does Ithemes use?
Who are Ithemes's competitors?
What do customers think of Ithemes?
Export Data
Unlock all exports
Download CSVs, JSONs & full reports
How to contact Ithemes?
Contact Information
Export ithemes.com Data
Download the complete tech stack, analytics, leads, and company data for ithemes.com in JSON or CSV format. Use it for your sales pipeline, competitive analysis, or research.
Raw JSON Data
Click "Show" to view the raw API response data
About ithemes.com
SolidWP— WordPress leader for security, backups, and centralized site management. Reliable, easy to use plugins since 2014.
Company Overview
ithemes.com Social Media
Contact ithemes.com
Phone Numbers
Technology Stack
ithemes.com uses 18 technologies across their website including Google Fonts, PHP, WordPress, and more.
Fonts
Google Fonts
Programming Languages
PHP
CMS
WordPress
Cloud & Hosting
Cloudflare
Privacy & Consent
CookieYes
Advertising
DoubleClick Floodlight, Microsoft Ads
Traffic & Audience
ithemes.com receives approximately 2.5K monthly visitors and ranks #6,354,256 globally. The website has a bounce rate of 37% with visitors viewing an average of 1.8 pages per visit. Users spend an average of 0:46 on the site.
The majority of ithemes.com's traffic comes from undefined, .
Frequently Asked Questions
What is ithemes.com?
How much does ithemes.com cost?
What technologies does ithemes.com use?
How do I contact ithemes.com?
What are ithemes.com's social media accounts?
How popular is ithemes.com?
Related Searches
This page provides publicly available information about ithemes.com. Data is collected from various public sources and may not always be up to date. For the most accurate information, please visit ithemes.com directly at https://ithemes.com.