joesnewbalanceoutlet.com
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New Balance Shoes & Apparel | Official New Balance® Site
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JoesNewBalanceOutlet
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Reviews (20)
I don't get the negative reviews
I don't get the negative reviews. The shoes were about 40% off, had free shipping and arrived 3 days before UPS predicted. The only issue I had is I was never provided a order number for tracking initially. I chatted with customer care and had it taken care of in about 5 mins. Will definitely be using Joe's again. Thanks guys
People should stop ordering online and go out to buy sneakers so sad and lazy
Great work joe for taking all they money 💰 😆 🤣
Ordering was a good experience, but…
Ordering was a great experience—there’s a wide selection, and shipping is fast when items are in stock. However, the return process needs improvement. I wasn’t able to complete my return online because the system couldn’t locate my order number, and the AI customer service routing made it difficult to get proper help. Returns are also inconvenient and costly: each item requires a separate return label, and there’s a $9.99 restocking fee per item. 4 pairs of shoes x $9.99 = $39.96. If you’re returning multiple items, that adds up quickly.
Be careful of sizing - not standard
I wear New Balance shoes and ordered the same size; however, the new ones are slightly too big by about a half size. There is no way to exchange and they charge $10 to return. Recommendation to all is to buy locally or from Amazon.
Beware of restock fee and misleading estimated refund amt
I have a size 9 in new balance. Ordered that size, too big and returned. Ordered 8.5, couldn't even tell a difference, and returned again. Weeks later I get my refund from first order. $20 less than I paid due to non refundable shipping and $10 restock fee. Now times that by 2 returns. I lost as much money as one pair of shoes would have cost me. I did not see the $10 restock fee statement until I received my first refund. Email with estimated refund amount was extremely misleading.
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joesnewbalanceoutlet.com uses 1 technologies across their website including HSTS.
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