joindrop.com
joindrop.com
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The Drop That Didn't Splash
A $56M loyalty startup that's invisible to the world
In a world obsessed with viral growth, Joindrop.com is a ghost. With $56M in funding and 88 employees, it should be a household name. Instead, it's a cautionary tale about building in the food & drink space without a clear story to tell.
"The most expensive ghost in food tech: $56M raised for a 1.1-star rating and traffic that doesn't exist."
The Silent Majority Problem
With 88 employees and $22M in revenue, Joindrop should be a mid-tier food tech player. Instead, their traffic profile screams 'stealth mode' or 'zombie startup.' 87% of visits come from undefined sources—meaning either their analytics are broken, or they're running campaigns no one can track. The 26% organic search is laughably low for a brand that should own 'drop loyalty' and 'drop technologies' as branded terms.
The Funding-to-Traffic Disconnect
Here's the brutal math: $56M raised, 88 employees, but only 18,841 monthly visits. That's $3,000 in marketing spend per employee just to get 214 visits per employee. For context, a healthy SaaS company sees 10-100x that traffic with similar funding. This isn't a growth story—it's a survival story. The 47% direct traffic suggests existing customers are returning, but there's zero new blood entering the funnel.
The Trustpilot score is the final nail in the coffin. A 1.1/5 with 293 reviews isn't just bad—it's catastrophic. In food & drink, where loyalty is everything, this suggests either a fundamentally broken product or a customer service nightmare. The fact that they're still operating with 88 employees means either they have a massive enterprise contract keeping them alive, or investors are throwing good money after bad.
- Traffic is 90% invisible—either broken tracking or no marketing strategy
- Branded search volume is pathetic for a $56M-funded company
- Trustpilot score indicates product-market fit failure in B2C
- Employee-to-revenue ratio suggests enterprise focus, but no evidence
The Zombie Startup Playbook
Joindrop isn't dead—it's worse. It's irrelevant. For founders and investors, this is a masterclass in what happens when you build without a growth story: you get funding, you get employees, but you don't get customers.
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Reviews (20)
Terrible app-Stay away
Terrible app. They disappeared all of a sudden and wont let you redeem any points for gift cards. They wont remove your cards on file and still keep all your info on file. About to file with the BBB to get my info removed and hopefully my gift cards. Id suggest everyone do the same thing! Drop do the right thing and give us our gift cards!
Drop Drop
As of September 24, 2025, I have deliberately removed all of my positive reviews from Trustpilot. This was not because those businesses failed me, but because Trustpilot itself has proven corrupt. They permanently censored my legitimate, fully documented review of eBay (submitted as a registered LLC seller with proof of business activity). Even after providing evidence, their “Content Integrity Team” declared the case closed, keeping my review offline while allowing companies like Rakuten to challenge or suppress critical feedback. By leaving only my negative reviews here, I want to make clear: the imbalance is created by Trustpilot, not by me. My contributions were balanced across 1–5 stars until Trustpilot chose to silence the critical side. This platform does not operate in good faith. I will no longer post reviews here. Instead, I will be reporting my findings to regulators and leaving reviews on platforms Trustpilot cannot manipulate. Drop looks good on paper, but the reality is awful. I mistyped my phone number during signup and spent over a month trying to get support to fix it. No response, no resolution, just silence. That’s not a small issue — it meant I couldn’t even use the account properly. Any cashback app can have glitches, but what makes Drop truly untrustworthy is the complete absence of customer service. If something goes wrong, you’re out of luck. With so many better options out there (Dosh, bank-linked offers, airline dining programs), there’s no reason to gamble on an app that won’t even reply to simple requests. Don’t waste your time.
Absolute scam
Absolute scam. I have 125,000 points to be redeemed but can’t. Do not give them any of your information
HAVE BEEN TRYING TO REDEEM OVER 50,000…
HAVE BEEN TRYING TO REDEEM OVER 50,000 POINTS FOR ABOUT A YEAR. TOTAL SCAM!!!
I haven't been able to redeem my points…
I haven't been able to redeem my points for almost a year. No responses to my requests for help. Do not use this App!
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About joindrop.com
Company Overview
Traffic & Audience
joindrop.com receives approximately 18.8K monthly visitors and ranks #1,429,188 globally. The website has a bounce rate of 55% with visitors viewing an average of 1.6 pages per visit. Users spend an average of 1:38 on the site.
The majority of joindrop.com's traffic comes from undefined, .
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This page provides publicly available information about joindrop.com. Data is collected from various public sources and may not always be up to date. For the most accurate information, please visit joindrop.com directly at https://joindrop.com.