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KBC Ireland
KBC Ireland
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KBC Bank Ireland
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Activity & Engagement
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Reviews (20)
Can't complain
Moved to this bank cause previous bank was introducing high fees, I've hadn't much to talk with them but they seemed very nice. I've never had a problem, they offer what they say, a low fees current account and a decent app. It's a pity they'll close soon
Really good current banking and low fees
No issues with app at all. It takes a while to get used to but all the functionality such as sending money is a doddle. Never really had to call customer support as I've had no issues. I've been with KBC for more than a year, it's a shame they're likely to leave in the future so I'll have to look for a new bank.
Big Thanks
Very big thanks to Fiona and Liam from Jevgenij
I only gave one star because I had to…
I only gave one star because I had to so I could write a comment . My fiancé had his mortgage with them initially they took two months of the mortgage payment out on in one go initially . He continued to pay as normal never missing a payment for anything in his life at 36 years of age . They are now leaving Ireland and he went through the switcher process and it has been a shambles since , we had his solicitor involved in the mortgage switch to keep everything above board . One mortgage payment was missed and they contacted him claiming they would have to take things further making very serious accusations . He then tried and tried and tried to get a letter of redemption to pay the arrears and nobody would give him the figure or how to pay them …… finally he recieved a letter with the redemption figure with no indication how to pay , he rang again they informed he they had 7 different accounts ………… after numerous phone calls trying to pay the figure our solicitor has now advised him to go to the ombudsman to report the issue ….. our solicitor also won’t take anyone that has anything to do with KBC anymore as he is having so many problems with other them … appalling customer service , appalling system . The sooner they leave Ireland the better
Unbelievable
Asked to close the credit card account on December 2nd. On December 15th they debited the remaining balance and the stamp duty on my current account, all good. On December 19th the same transaction (except the stamp duty) was applied for no reason! We are talking about 700 Eur per transaction, not 2 Eur, so I found myself down about 700 Eur for no reason. Luckily I had some savings otherwise I could have been left without money for no reason. I called their (useless) customer service and they asked ME to write a letter to fix THEIR mistake. I did it right away and I've been waiting for 2 days for their mistake to be fixed. We are in 21st Century: how on earth should I write a letter to fix an OBVIOUS, HUGE mistake of the bank. It's a transaction that should be reverted in 2 seconds in a normal organisation without the need of extra paperwork, etc. This seems a joke, it is simply ridiculous. Thankfully they are leaving the Irish market.
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About kbc.ie
KBC Ireland
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Technology Stack
kbc.ie uses 11 technologies across their website including jQuery, Tailwind CSS, Bootstrap, Ant Design, and more.
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jQuery
CSS Frameworks
Tailwind CSS, Bootstrap
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Ant Design
Web Standards
Twitter Cards
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Lazy Loading
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Adobe Launch
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