luna-daily.com
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Luna Daily | Microbiome balancing body care for all skin.
Microbiome balancing body care for all skin, even your most intimate. Head, vulva, knees and toes. Vegan, dermatologist-approved, and eco-friendly skincare for all skin types. On a mission to connect women of all ages and stages to each other and their entire bodies.
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Luna Daily
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Reviews (6)
Empty box delivered/Now sorted
When my purchase was finally delivered I received an empty box apart from some packing material!! I have emailed Luna-daily & currently awaiting a response. EDIT:- I have received an email from Customer Services today 2/12/2024 & hopefully the missing items will be with me by the end of the week 🤞 My replacement order received intact today 7/12/24
Okay two things BOTh excellent!
Okay two things! First… these products are genuinely full of nothing toxic so that’s the most important Secondly.. they missed out something in my order and replied immediately and also sent me my missing item and a mini of something else. I’m guessing it’s a small business I know it is female run and honestly 5/5!
Customer service doesn’t reply
Bought a bottle of the unscented body wash from Boots, absolutely brilliant and loved it, so I tried buying three bottles directly from this website. The product that showed up looked different - a darkish yellow colour rather than clear which the first bottle was. I emailed their customer service on 11 August to check that this was normal, got an automated reply, as at the time of writing still no actual response from them. So I dunno - maybe it’s fine / just unstable colour, maybe I got sent a dodgy batch, but their customer service doesn’t reply so who knows. I don’t feel happy about using it though so basically, I feel I just wasted my money. Won’t bother again which is a shame because I really liked the product originally.
11 days and items still not dispatched
I ordered 11 days ago and up until yesterday, I hadn't received my items or any communication from Luna. I emailed and messaged through Instagram and did get a response telling me the warehouse was at fault but the issue had been rectified and my items would be dispatched. I've still had no notice of dispatch so I messaged again, asking if my items would be dispatched today. I've had no response. At this point, I wish I hadn't bothered to place the order and an left wanting a refund. Absolutely awful service.
Not received goods
Not received goods - customer service does not reply.
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About luna-daily.com
Microbiome balancing body care for all skin, even your most intimate. Head, vulva, knees and toes. Vegan, dermatologist-approved, and eco-friendly skincare for all skin types. On a mission to connect women of all ages and stages to each other and their entire bodies.
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Technology Stack
luna-daily.com uses 21 technologies across their website including Flickity, Tailwind CSS, Bootstrap, Ant Design, and more.
JavaScript Libraries
Flickity
CSS Frameworks
Tailwind CSS, Bootstrap
UI Libraries
Ant Design
Web Standards
PWA, Twitter Cards
Performance
Priority Hints, Lazy Loading
Analytics & Marketing
Google Analytics, Google Tag Manager
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