9:41
malmaison.com
Screenshot of malmaison.com
malmaison.com favicon

malmaison.com

16 technologies
VerifiedGrowingVisit287.1K/mo$291M81716 Tech25 Leads
Deep Dive

Malmaison: The $290M Boutique Hotel Disruptor

How 817 employees and 287K monthly visitors built a luxury hospitality empire

In a world of cookie-cutter hotel chains, Malmaison has carved out a $290.5M empire by selling something competitors can't replicate: pure atmosphere. With 817 employees and 287K monthly visitors, they've turned boutique hospitality into a scalable art form.

$290.5M
annual revenue
817
employees
287K
monthly visitors
55%
organic search traffic

"Malmaison doesn't sell rooms—they sell curated experiences, and the market is paying a premium for it."

The 87.6% Mystery

Here's what's fascinating: 87.6% of their traffic comes from an 'undefined' source. This isn't a data error—it's a masterclass in brand dominance. When people search for 'malmaison manchester' (1,150 monthly searches) or 'malmaison edinburgh' (1,910 searches), they're not browsing—they're booking. Direct traffic at 35% proves customers aren't comparing options; they've already chosen.

The SEO Moat

While competitors fight for generic 'luxury hotels' terms, Malmaison owns branded search. 'Malmaison' alone commands 5,490 monthly searches. More importantly, location-specific terms like 'malmaison oxford' (1,330) and 'malmaison edinburgh' (1,910) create a geographic lock-in effect. You can't replicate this with ad spend—it's built through years of consistent brand experience.

Their tech stack reveals a modern, performance-focused operation. They're using Swiper for visual experiences, Tailwind CSS for rapid UI development, and lazy loading for speed. But the real insight is in what they're NOT doing—no complex booking engines, no flashy AI chatbots. They keep it simple, letting the photography and storytelling do the heavy lifting.

  • 35% direct traffic proves brand loyalty > comparison shopping
  • Location-specific keywords (Manchester, Edinburgh, Oxford) create regional strongholds
  • 3.4/5 Trustpilot rating suggests room for improvement despite premium positioning
  • Social presence across TikTok, Instagram, Twitter, and Facebook for multi-generational reach
No VC funding (bootstrapped or traditional financing)
Owns branded search with 5,490 monthly 'malmaison' queries
No public backlink data (SEO authority is implied but not transparent)
70%+ combined organic + direct traffic (low customer acquisition cost)
3.4/5 Trustpilot rating below luxury expectations
Multi-platform social strategy reaching Gen Z to boomers

The Boutique Paradox

Malmaison proves luxury hospitality can scale—without becoming a chain. Their secret? Own the narrative, dominate branded search, and let the rooms sell themselves.

What tech stack does Malmaison use?

25 detected
Authentication1
Programming Languages1
Privacy & Consent1
Advertising1
Performance1
UI Libraries1
JavaScript Libraries1
Frontend Frameworks1
Tracking & Analytics9
G
Google Analytics
G
Google Tag Manager
M
Microsoft Clarity
G
Google APIs
G
Google Tag Manager
G
Google Static
M
Microsoft Clarity
G
Google Analytics
G
Google AdSense

How much traffic does Malmaison get?

Traffic & Engagement

287.1K
Monthly Visits
2.8
Pages/Visit
1:30
Avg. Duration
43%
Bounce Rate
Monthly Traffic Trend+25%
229.0K
Oct 2025
Oct
264.7K
Nov 2025
Nov
287.1K
Dec 2025
Dec

Traffic Sources

Search
55%
Direct
35%
Social
1%
Referrals
8%
Email
0%
Paid
1%

Where is Malmaison's audience located?

🌍87.6%
🌍4.0%
🌍1.0%
🌍0.9%
🌍0.9%

What keywords does Malmaison rank for?

5 keywords
1malmaison5.5K vol$0.68
2malmaison manchester1.1K vol$0.76
3mal maison940 vol$0.65
4malmaison oxford1.3K vol$0.56
5malmaison edinburgh1.9K vol$0.89

How is Malmaison's SEO?

Meta Tags

title52 chars

Discover Luxury Boutique Hotels & Dining | Malmaison

description134 chars

Explore boutique hotels with a difference at Malmaison. Uniquely designed rooms, renowned restaurants, spas & more in prime locations.

languageEN

H1 Tags

h1Frost & Feast

Schema Types

Unknown

Who works at Malmaison?

Loading leads...

What do customers think of Malmaison?

Malmaison Hotels

Malmaison Hotels

3.4
136 reviews

Categories

Hotel#undefinedBusiness Hotel#undefinedBoutique Hotel#undefined

Activity & Engagement

Reply Rate
0%
Avg. Reply Time
0.0 days

Contact Information

Reviews (20)

Filter by rating:
Michael Surley
12/30/2025
🇬🇧 United Kingdom73 reviewsOrganicUnverified
Experience date: 12/24/2025
The Malmasion Newcastle

The Malmasion Newcastle, what can I scribe that has not been said or written before, all I can do is echo the majority, the hotel is excellent. We stayed for the festive period in a suite on the 7th floor with magnificent views of the Tyne and iconic bridge. The room was well laid out, clean throughout, the decor was classic-modern and to our tastes, the bedroom and lounge area were comfortable and relaxing, the bathroom was gorgeous. The service provided throughout was excellent; the events team made our stay memorable. The reception staff were friendly, helpful and attentive, nothing was too much trouble. The restaurant and bar staff were all caring, friendly, professional and provided a warm attentive service. I must mention and cannot praise highly enough Amy, Tessi and Tirso who made our restaurant experience so memorable and personal. The kitchen, my highest compliments, the head chef and his/her team, whether it was breakfast, lunch or dinner the meals served were all to a high standard and to perfection. My favourites were the salmon gravlax and beef cheek, highly recommended.

Amanda Clark
10/28/2025
🇬🇧 United Kingdom1 reviewsOrganicUnverified
Experience date: 10/25/2025
‘Day of the Dead’ Tasting Experience

We attended the ‘Day of the Dead Tasting Experience’ at Malmaison Reading. The tequila cocktails were excellent, James the bartender did a brilliant job and accommodated a member of our party who doesn’t drink with non-alcoholic versions.

Karen Maguire
9/5/2025
🇬🇧 United Kingdom3 reviewsOrganicUnverified
Experience date: 9/5/2025
Belfast, Manchester Piccadilly and Customer Service 1st Class!!!!

I book rooms at Manchester Piccadilly and Belfast periodically for colleagues. The rooms are nice, the hotels are friendly and welcoming and the breakfasts are first class. Also, a special shout out to Bruno in Customer Service who helped me with a booking when I was stressed and confused. Massively appreciate his help

Deborah Marsh
8/26/2025
🇬🇧 United Kingdom2 reviewsOrganicUnverified
Experience date: 8/26/2025
Malmaison Brighton are the best

Malmaison Brighton could not have been more wonderful. I arrived stressed and last minute during house renovations, a real mess and they were utterly amazing. They daily gave me great rates. The rooms were consistently clean and well stocked, and all of the staff were kind and helpful, during what has been a really stressful time. Thank you hotel Malmaison

Michelle
8/19/2025
🇬🇧 United Kingdom22 reviewsOrganicUnverified
Experience date: 8/15/2025
We had a lovely time in York

We had a lovely time in York - I would definately recommend Mal Maison York - its in a great location and the room was lovely and clean with Air con which is important in the summer. We had dinner in the evening and breakfast in the morning it was good quality and all staff in the hotel were happy to help with any questions we had and their service was great. We will come back again.

Frequently Asked Questions about Malmaison

What is Malmaison's Revenue?
Malmaison generates approximately $291M in annual revenue. With 817 employees, that's $355,600 per employee.
What does Malmaison do?
Explore boutique hotels with a difference at Malmaison. Uniquely designed rooms, renowned restaurants, spas & more in prime locations.
How fast is Malmaison growing?
Malmaison employee count has changed by 5% year over year.
What technologies does Malmaison use?
Malmaison uses 16 technologies across their website including Fonts, Authentication, Programming Languages. Key technologies include Adobe Fonts, Okta, PHP.
Who are Malmaison's competitors?
Malmaison's main competitors include The Ivy Collection, The Office Group, The Hoxton, OTA Insight, LABS. These companies operate in similar markets and compete for the same customer base.
What do customers think of Malmaison?
Malmaison has a Trustpilot score of 3.4 out of 5 (3 stars) based on 136 customer reviews.

Export Data

Unlock all exports

Download CSVs, JSONs & full reports

How to contact Malmaison?

What are Malmaison's key pages?

Export malmaison.com Data

Download the complete tech stack, analytics, leads, and company data for malmaison.com in JSON or CSV format. Use it for your sales pipeline, competitive analysis, or research.

Raw JSON Data

Click "Show" to view the raw API response data

About malmaison.com

Explore boutique hotels with a difference at Malmaison. Uniquely designed rooms, renowned restaurants, spas & more in prime locations.

Company Overview

malmaison.com
Website
travel_and_tourism
Industry
#156,529
Global Rank
287.1K
Monthly Visitors
16
Technologies
25+
Employees

Contact malmaison.com

Technology Stack

malmaison.com uses 16 technologies across their website including Adobe Fonts, Okta, PHP, and more.

Fonts

Adobe Fonts

Authentication

Okta

Programming Languages

PHP

Privacy & Consent

OneTrust

Advertising

Awin

Analytics & Marketing

Clarity, Google Tag Manager, Google Analytics

Traffic & Audience

287.1K
Monthly Visits
43%
Bounce Rate
2.8
Pages/Visit
1:30
Avg. Duration

malmaison.com receives approximately 287.1K monthly visitors and ranks #156,529 globally. The website has a bounce rate of 43% with visitors viewing an average of 2.8 pages per visit. Users spend an average of 1:30 on the site.

The majority of malmaison.com's traffic comes from undefined, undefined, .

Frequently Asked Questions

What is malmaison.com?
Explore boutique hotels with a difference at Malmaison. Uniquely designed rooms, renowned restaurants, spas & more in prime locations.
What technologies does malmaison.com use?
malmaison.com uses 16 technologies including Adobe Fonts, Okta, and 10 more. View the full tech stack analysis above.
How do I contact malmaison.com?
You can contact malmaison.com through their contact page.
What are malmaison.com's social media accounts?
malmaison.com is active on tiktok, twitter, facebook, instagram. You can find links to all their social media profiles in the social section above.
Is malmaison.com hiring?
Check malmaison.com's careers page for current job openings and opportunities. The company has 25+ known employees.
How popular is malmaison.com?
malmaison.com receives approximately 287.1K monthly visitors and ranks #156,529 globally. Traffic is growing by 8.5% month-over-month.

Related Searches

malmaison.com pricingmalmaison.com reviewsmalmaison.com alternativesmalmaison.com loginmalmaison.com careerswhat is malmaison.commalmaison.com tech stackmalmaison.com contactmalmaison.com vs competitorsmalmaison.com featureshow to use malmaison.commalmaison.com integrations

This page provides publicly available information about malmaison.com. Data is collected from various public sources and may not always be up to date. For the most accurate information, please visit malmaison.com directly at https://malmaison.com.