moltonbrown.co.uk
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Molton Brown® UK | Luxury Beauty, Fragrance, Bath & Body Gift Sets
Discover luxury beauty, fragrance, bath & body gifts sets from Molton Brown. Find exquisite gifts for the home and receive a free sample with every order.
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Reviews (20)
Amazing products and outstanding service
My family have been using Molton Brown products for years, we absolutely love them. Unfortunately last order had become missing. Delivery driver left it outside on a street next to our block. After speaking with all my neighbours, I contacted Customer service of Molton Brown. They answered immediately. They said they would investigate and come back to me ASAP. Next day I received an email where they said they would replace my order and investigate the issue with delivery company. I received my replacement order 2 days later. It made me and my family very happy! I would like to thank Molton Brown for amazing products and for outstanding service!
Fabulous products and customer services
My order arrived damaged and upon notifying Molton Brown they immediately provided replacement products and a couple of miniatures. Really pleased with the products and how they are presented.
Had a major problem with my order given…
Had a major problem with my order given I paid via Apple Pay unfortunately it is attached to my home address not to where I wanted it to be delivered. I rang customer service immediately spoke to Niki who the sorted problem with kindness efficiency just had an email confirming parcel being delivered today to the correct address. Well dome Molton Brown especially Niki
Hi Sheila, Thanks for getting in touch and sharing your experience. We are pleased to hear Niki was able to resolve your issue. We will of course pass your feedback on. Hope to see you shopping again soon.
Amazing customer service! There was a problem with the delivery…
There was a problem with the delivery of my molton brown purchase. I immediately reached out to customer service who were absolutely amazing and efficient and sorted my issue straight away.
Hi Sharon, thanks for sharing your experience, its great to hear that our Customer Experience Team was able to resolve the issue so quickly. Hope to see you shopping again soon.
Very helpful customer service
I emailed customer service for some information about a product, the heavenly gingerlily range,which I love. I wanted some information about the heavenly gingerlily perfume which I had not experienced. They were extremely helpful, and the lady who replied, named Olivia, gave me lots of information, and helpful advice. Very polite and prompt with replies. I couldn't fault the company, or their staff at all, based on my interaction with them today.
Hi Ali, thanks for sharing your review. We are pleased to hear Olivia was able to help. We will of course pass your feedback on. Hope to see you shopping again soon.
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About moltonbrown.co.uk
Discover luxury beauty, fragrance, bath & body gifts sets from Molton Brown. Find exquisite gifts for the home and receive a free sample with every order.
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Technology Stack
moltonbrown.co.uk uses 25 technologies across their website including Angular, jQuery, Swiper, Tailwind CSS, Bootstrap, and more.
Frontend Frameworks
Angular
JavaScript Libraries
jQuery, Swiper
CSS Frameworks
Tailwind CSS, Bootstrap
Web Standards
PWA, Twitter Cards
Performance
Priority Hints, Lazy Loading
Analytics & Marketing
Google Analytics, Google Tag Manager, Clarity, Dynatrace
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