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Phillips: The Auction House That Bet on Digital
How a 200-year-old auction house built a modern tech stack and captured 50% of its traffic from search.
In the rarefied world of fine art auctions, where velvet ropes and hushed rooms dominate, Phillips made a radical bet: it went digital-first. While Christie's and Sotheby's leaned on legacy prestige, Phillips built a tech stack that turns collectors into clicks, generating $538M in revenue from a platform that feels more like a modern e-commerce site than a traditional auction house.
"Phillips isn't selling art; they're selling accessibility. Their digital moat is so wide, even search engines rank them above their own auction catalogs."
The SEO Playbook That Works
With 50% of traffic coming from organic search, Phillips has mastered the art of discoverability. Keywords like 'Philippe Dufour' (37,450 monthly searches) and 'Phillips Auction' (2,640 monthly searches) aren't accidents—they're strategic targets. They've turned the complex world of luxury auctions into a search-friendly experience, capturing collectors at the moment of intent.
Tech Stack: Modern But Measured
Phillips' tech stack reveals a pragmatic approach. They use jQuery for legacy compatibility but layer in modern tools like Tailwind CSS, shadcn/ui, and Radix UI for a sleek frontend. Google Analytics and Hotjar track every click, while Bootstrap ensures mobile responsiveness. It's a hybrid stack—stable enough for high-value transactions, modern enough to convert Gen Z collectors.
The traffic split is telling: 40% direct traffic means brand loyalty is strong, but 50% organic suggests they're still winning new audiences. The 2.8 Trustpilot rating (from just 4 reviews) hints at a service gap—luxury buyers expect white-glove treatment, and digital efficiency alone doesn't always deliver it.
- Dominates search for high-value keywords like 'Philippe Dufour' (37K+ monthly searches)
- Hybrid tech stack balances legacy stability with modern UI frameworks
- Direct traffic (40%) proves strong brand equity in a crowded market
- Backlink profile (10.8M) rivals major media outlets, not just auction houses
Phillips is the blueprint for legacy industries going digital
They prove that even in the most traditional sectors, search dominance and a modern tech stack can drive half a billion in revenue—without losing the soul of the business.
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Meta Tags
Phillips Auction | Art, Design, Watches, and Jewels
Phillips Auction House: Discover Modern & Contemporary Art, Photographs, Editions, Design, Jewels, and Watches. Buy and sell with us
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Philips
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Reviews (2)
Great service by Phillips in the…
Great service by Phillips in the Netherlands What a webshop in DK could not find out, Phillips managed in the Netherlands. It was Phillips Consumer dept. support that provided a superb service. Had bought a Phillips shaver Series 5000. The shop in DK claimed that they could not provide a missing part for the shaver. The Phillips Consumer department, which had support, managed that. They immediately managed to get the missing part shipped by UPS directly to my address. A big thank you to this department. You just got best service. A very skilled competent employee. Many thanks to her at this department! All the best Flemming Steensgaard Christensen
Phillips Exclusion of USB adaptors for shavers
I bought a Phillips series 7000 shaver for AUD254 from Harvey Norman yesterday. On opening the box I found only a USB cable with no adapter to connect to mains. (I then found in small print in a corner of box “a charging power adaptor NOT included”) and a leaflet saying “our ambition is to reduce waste and minimize the number of USBs we put in market”. But there was no adequate explanation of the required adaptor. In small print under “warning” the multilingual info leaflet says “to charge the product only use a certified safety extra low voltage (SELV) supply unit with output rating 5V, > 1A” but no mention of the fact it needs to be an AC to DC adaptor and no warning that the usb should not be connected direct to mains through a standard usb adaptor (lacking AC to low DC conversion). I then called Phillips customer care in Australia and was directed to another company “statewide” for spare parts to order an adaptor costing $23.95 PLUS $15 for delivery. I then called back general enquires at customer service to file a complaint (case number 37298932) and was given the following reasons for usb adaptors not being included: 1. “Adaptors are not included to help the UN sustainability goals”. But putting me in a situation where a truck has to deliver the adapter to me is doing the opposite of achieving sustainability goals. 2. The customer care lady then explained that “Phillips’ intent is for customers to use their own adaptors and thereby reduce the number of adaptors”. But Phillips failed to give adequate explanation of the type of adaptor required, failing to even mention it has to be AC to DC. 3. The customer service lady then explained that “we sometimes exclude elements to reduce overall cost of product” - but I had to pay $15 extra for delivery of adaptor….I would much prefer that the $24 cost of adaptor was added to cost of shaver saving me time, effort, $15, and 3-5 business days wait for arrival of adapter so I can use the shaver! Beyond the above there is a real concern that by not adequately flagging the exclusion of adaptor and by not adequately explaining the correct adaptor to use someone might quite understandably plug the usb cable straight into a standard usb adaptor straight into the mains causing potential overheating and lithium battery fire as well as permanent damage to shaver. For Phillips to dress this exclusion of adaptor in green and as trying to achieve UN sustainability goals and at the same time fail to adequately flag to customer the absence of the adaptor and fail to give adequate explanation of required adaptor is incompetent and lacking in diligence and will result in the opposite of the stated goal of helping achieve UN sustainability goals
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About phillips.com
Phillips Auction House: Discover Modern & Contemporary Art, Photographs, Editions, Design, Jewels, and Watches. Buy and sell with us
Company Overview
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Technology Stack
phillips.com uses 18 technologies across their website including YouTube Embed, OneTrust, HubSpot, and more.
Video
YouTube Embed
Privacy & Consent
OneTrust
Marketing Automation
HubSpot
Advertising
DoubleClick Floodlight, Microsoft Ads, Google Ads, Facebook Pixel
Analytics & Marketing
Hotjar, Google Tag Manager, Google Analytics
UI Libraries
shadcn/ui, Radix UI, Ant Design
Traffic & Audience
phillips.com receives approximately 556.8K monthly visitors and ranks #88,441 globally. The website has a bounce rate of 48% with visitors viewing an average of 2.7 pages per visit. Users spend an average of 1:11 on the site.
The majority of phillips.com's traffic comes from undefined, undefined, .
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This page provides publicly available information about phillips.com. Data is collected from various public sources and may not always be up to date. For the most accurate information, please visit phillips.com directly at https://phillips.com.