plume.com
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5 keywordsHow is Plume's SEO?
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Build Better Connections - Plume
Build Better Connections
The best ISPs win subscriber confidence with Plume.
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Reviews (16)
Have been a plume user for 4 years and…
Have been a plume user for 4 years and have found it to provide stable reliable wifi. We have a large house and a single router isn’t up to the task. Previously we used power line adapters but these were unreliable. App is pretty good. Some gimmicky features such as motion detection. I’ve had to contact the support team twice in 4 years, once with a billing issue and once during setup - response was rapid and satisfactory both times. Hard to knock a star off really so I’d go with 5.
Bought some second hand plume pods to…
Bought some second hand plume pods to add to my network (as plume are unfortunately my service providers choice of setup) and these plume pods came from Plume themselves originally at retail. They didn’t work, and support told me that they cannot be used, because of my account type… But one of the ones I bought works fine. UPDATE: Finally got hold of a guy named Jeff G (won't put his full last name) after escalating, within Plume, and he solved everything. Could not have been nicer and more helpful. Kept me informed every step of the way. Changed from a 1 star to a 5 star. If you need to get hold of Plume for support, I recommend you try and get hold of Jeff G.
Excellent product easy to use and works…
Excellent product easy to use and works perfectly. A lovely customer focused company to deal with.
It’s a great system when it works. But when it doesn’t, support is dreadful.
Updated: Head of Plume support contacted me today. She has apologized profusely, and asked me to try one more time with her troubleshooting. I’m going to do that and see how it goes. Pushing the stars up by 1 for now. Will increase if we’re successful. The Plume mesh WiFi worked well for 4 years. But when it started failing, and I opened a support ticket in 11/24, they couldn’t resolve any of them, and kept dropping the tickets without resolution. In the meantime, the entire home WiFi became unusable due to intermittent downtime periods lasting hours at a time. In early January, my ticket was finally escalated to someone who appears to know what she was doing, a senior support person. She did some troubleshooting with me, and it temporarily fixed the system. Like others, she promised to get back to me to confirm that the resolution was permanent. She didn’t. Despite multiple emails to them, it took her 40 days to get back to me. By that time, out of desperation, I had purchased Netgear’s Orbi system. Great until it no longer works, and then you’re abandoned.
Replaced with TP-link deco
Replaced with TP-link deco. Other options are available too.
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About plume.com
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Technology Stack
plume.com uses 13 technologies across their website including Tailwind CSS, Bootstrap, RSS, Twitter Cards, Lazy Loading, and more.
CSS Frameworks
Tailwind CSS, Bootstrap
Web Standards
RSS, Twitter Cards
Performance
Lazy Loading
Analytics & Marketing
Google Analytics, Heap
Marketing Automation
Marketo
Privacy & Consent
OneTrust
Traffic & Audience
plume.com receives approximately 247.7K monthly visitors and ranks #130,757 globally. The website has a bounce rate of 36% with visitors viewing an average of 5.6 pages per visit. Users spend an average of 4:13 on the site.
The majority of plume.com's traffic comes from undefined, undefined, .
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This page provides publicly available information about plume.com. Data is collected from various public sources and may not always be up to date. For the most accurate information, please visit plume.com directly at https://plume.com.