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questgates.co.uk
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questgates.co.uk

14 technologies
VerifiedVisit2.2K/mo$131M39014 Tech10 Leads
Deep Dive

QuestGates: The Insurance Adjuster Playing a Different Game

How a 390-person firm quietly commands $130M in revenue with a surprisingly modest digital footprint

In an industry obsessed with digital acquisition, QuestGates is playing by entirely different rules. With just 2,200 monthly visitors but 390 employees and $130.9M in revenue, this insurance adjusting firm proves that B2B insurance services don't need a polished website to dominate their market.

$130.9M
Annual Revenue
390
Employees
2,202
Monthly Visits
3.6/5
Trustpilot Rating

"Their traffic is microscopic, but their revenue is massive. This is the ultimate proof that B2B insurance services live on relationships, not SEO."

The Human-First Model

QuestGates' traffic data reveals a fascinating truth: 32% of visitors come directly to their site, while only 55% arrive via organic search. This isn't a company chasing Google algorithms—it's one where clients type 'questgates' directly into their browser. The 180 monthly searches for their phone number (01329 225535) tell the real story: this is a business built on callbacks, not clicks.

The B2B Reality Check

While most insurtech startups obsess over user experience and conversion funnels, QuestGates operates with a tech stack that would make a 2010 web developer blush. jQuery, Bootstrap, and basic analytics tools power a site that generates just 2,200 visits monthly. Yet they command $130M in revenue. This isn't a failure of digital strategy—it's proof that in insurance adjusting, the phone call still closes the deal.

The keyword data reveals their true market position. When someone searches 'need building damage insurance assessor birmingham' (190 monthly searches), QuestGates isn't just competing—they're the implicit answer. Their head of property adjusting in Ireland, Gary Stoops, represents the boots-on-the-ground reality that makes this company work. This isn't SaaS; this is professional services with a website as a business card, not a storefront.

  • Revenue per employee: ~$335,000—exceptional for insurance services
  • Trustpilot score of 3.6/5 with 195 reviews shows consistent, if not exceptional, customer satisfaction
  • Key leadership spans property, counter fraud, and motor operations—covering the core insurance verticals
  • The 'questgates sophie dootson' keyword suggests individual consultants are search-worthy, indicating high-touch client relationships
No modern tech stack (jQuery, Bootstrap in 2024)
Massive revenue per employee ($335K)
Minimal organic traffic strategy
Strong direct traffic (32%) indicating brand loyalty
Global rank of #6,991,358 (essentially invisible)
Specialized leadership team across insurance verticals
No visible funding or growth marketing spend
Proven 195-review Trustpilot presence

The Unsexy Billion-Dollar Playbook

QuestGates proves that in B2B insurance, relationships > traffic, and specialization > scale. Their 'primitive' digital presence is actually a strategic focus on what actually moves revenue in this industry: phone calls, not clicks.

What tech stack does Questgates use?

19 detected
Security1
Programming Languages1
E-commerce & Payments1
Analytics & Marketing1
Web Standards1
CSS Frameworks1
JavaScript Libraries3
Tracking & Analytics5
G
Google Analytics
G
Google APIs
G
Google Tag Manager
G
Google Static
G
Google Analytics

How much traffic does Questgates get?

Traffic & Engagement

2.2K
Monthly Visits
2.0
Pages/Visit
0:58
Avg. Duration
47%
Bounce Rate
Monthly Traffic Trend-19%
2.7K
Oct 2025
Oct
3.0K
Nov 2025
Nov
2.2K
Dec 2025
Dec

Traffic Sources

Search
55%
Direct
32%
Social
4%
Referrals
8%
Email
0%
Paid
1%

Where is Questgates's audience located?

🌍100.0%

What keywords does Questgates rank for?

5 keywords
101329 225535180 vol
2questgates30 vol
3questgates sophie dootson30 vol
4head of loss300 vol
5need building damage insurance assessor birmingham190 vol

How is Questgates's SEO?

Meta Tags

title85 chars

QuestGates | The UK's largest owner-manager loss adjusting and claims solutions group

languageEN-US

H1 Tags

h1The UK’s largest owner-managed loss adjusting and claims solutions group.
h1The UK’s largest owner-managed loss adjusting and claims solutions group.

Who works at Questgates?

Loading leads...

What do customers think of Questgates?

QuestGates

QuestGates

3.6
195 reviews
✓ Claimed

Categories

Loss Adjuster#undefined

Activity & Engagement

Reply Rate
82.85714285714286%
Avg. Reply Time
2.0 days
Claimed Date
2/16/2023

Contact Information

Address:
11a The Wharf, Bridge Street
Birmingham, GB

Reviews (20)

Filter by rating:
Deborah Collier
1/16/2026
🇬🇧 United Kingdom22 reviewsBasicLinkVerified
Experience date: 11/7/2025
Professional loss adjusters

As soon as my insurer transferred me to QuestGates loss adjusters following a leak claim, everything with my claim then ran smoothly. Serena Durante was my contact, she was efficient, professional and clear. Settling my claim in a timely, seamless manner.

Customer
1/15/2026
🇬🇧 United Kingdom5 reviewsBasicLinkVerified
Experience date: 1/1/2026
Very efficient and speedy service.

Very efficient and speedy service.

Company Response1/15/2026

We’re pleased to hear you were satisfied with the service received from QuestGates and appreciate you taking the time to share your experience.

Mr Sudheer Thankappen
1/15/2026
🇬🇧 United Kingdom11 reviewsBasicLinkVerified
Experience date: 11/10/2025
I must express my sincere appreciation…

I must express my sincere appreciation for the exceptional work completed by Quest Gates at my property. From start to finish, their professionalism and attention to detail were evident, and I haven’t encountered any issues since their intervention. The team was not only skilled but also genuinely committed to ensuring my satisfaction throughout the process. I’d particularly like to commend Mr. Jason and Mr. Jonathan for their outstanding service; their expertise and friendly demeanor made the entire experience seamless and enjoyable.

Company Response1/15/2026

Dear Mr Thankappen, Thank you very much for sharing your experience. We’re delighted to hear that you were happy with the service and support you received from QuestGates throughout your claim. We will be sure to pass on your kind feedback to the team.

👍 1
Philomena Kelly
1/8/2026
🇬🇧 United Kingdom73 reviewsOrganicUnverified
Experience date: 9/16/2025
A Remarkable Team of workersWe lost our roof attic and a bedroom…

We lost our roof attic and a bedroom ceiling, due to fire next door. From our first call until completion, every person involved from Admin Team's, Loss Adjuster, scaffolders, Roofers, Electricians, Plasterers, Decorators, Wood sanitisers, we're all professional, respecful and hard working people. A truly remarkable team of workers. They put our house back together. They eased our stress. We are grateful and thank each and every one of them.

Company Response1/8/2026

Thank you so much for sharing your experience, Philomena. We’re delighted you were happy with how your claim was handled by QuestGates.

Nicholas Girdler
12/18/2025
🇬🇧 United Kingdom2 reviewsBasicLinkVerified
Experience date: 1/29/2025
Good communication

Good communication. Regular updates on a complex claim from 29th January 2025 to 18th December 2025

Company Response12/22/2025

Thank you for sharing your experience, Nicholas. We really appreciate it and are pleased to hear you were satisfied with the communication received from QuestGates throughout your claim.

Frequently Asked Questions about Questgates

What is Questgates's Revenue?
Questgates generates approximately $131M in annual revenue. With 390 employees, that's $335,641 per employee.
How fast is Questgates growing?
Questgates employee count has changed by 8% year over year.
What technologies does Questgates use?
Questgates uses 14 technologies across their website including Fonts, Security, Programming Languages. Key technologies include Adobe Fonts, Google Fonts, HSTS, PHP.
Who are Questgates's competitors?
Questgates's main competitors include Capital Strategies Group, Globe Life - Liberty National Life Clint McLain Agency, Flowers Insurance Agency, UK General Insurance, Infinity Property and Casualty Corp.. These companies operate in similar markets and compete for the same customer base.
What do customers think of Questgates?
Questgates has a Trustpilot score of 3.6 out of 5 (3 stars) based on 195 customer reviews.

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What are Questgates's key pages?

Export questgates.co.uk Data

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About questgates.co.uk

Company Overview

questgates.co.uk
Website
#6,991,358
Global Rank
2.2K
Monthly Visitors
14
Technologies
10+
Employees

questgates.co.uk Key Pages

questgates.co.uk Social Media

Technology Stack

questgates.co.uk uses 14 technologies across their website including Adobe Fonts, Google Fonts, HSTS, PHP, and more.

Fonts

Adobe Fonts, Google Fonts

Security

HSTS

Programming Languages

PHP

CMS

WordPress

E-commerce & Payments

WooCommerce

Analytics & Marketing

Google Analytics

Traffic & Audience

2.2K
Monthly Visits
47%
Bounce Rate
2.0
Pages/Visit
0:58
Avg. Duration

questgates.co.uk receives approximately 2.2K monthly visitors and ranks #6,991,358 globally. The website has a bounce rate of 47% with visitors viewing an average of 2.0 pages per visit. Users spend an average of 0:58 on the site.

The majority of questgates.co.uk's traffic comes from .

Frequently Asked Questions

What is questgates.co.uk?
questgates.co.uk is a website that you can visit at https://questgates.co.uk. Use TechList.ai to discover the technologies, analytics, and company information about questgates.co.uk.
What technologies does questgates.co.uk use?
questgates.co.uk uses 14 technologies including Adobe Fonts, Google Fonts, HSTS, and 8 more. View the full tech stack analysis above.
How do I contact questgates.co.uk?
You can contact questgates.co.uk via email at [email protected] or through their contact page.
What are questgates.co.uk's social media accounts?
questgates.co.uk is active on twitter, linkedin. You can find links to all their social media profiles in the social section above.
Is questgates.co.uk hiring?
Check questgates.co.uk's careers page for current job openings and opportunities. The company has 10+ known employees.
How popular is questgates.co.uk?
questgates.co.uk receives approximately 2.2K monthly visitors and ranks #6,991,358 globally. Traffic is declining by 26.4% month-over-month.

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This page provides publicly available information about questgates.co.uk. Data is collected from various public sources and may not always be up to date. For the most accurate information, please visit questgates.co.uk directly at https://questgates.co.uk.