reonomy.com
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Reonomy: The Data Engine for Commercial Real Estate
A $128M funded platform that powers the biggest deals in CRE, but is it built to last?
In an industry notorious for opaque data and handshake deals, Reonomy emerged as the antithesis: a data powerhouse promising to unlock every parcel of commercial real estate in the US. With $128.4M in funding and backing by Altus Group, they’ve scaled a massive database. But with a 2.1/5 Trustpilot rating and a niche user base, the cracks in the foundation are showing.
"Reonomy isn't selling data; they're selling the elimination of uncertainty in a trillion-dollar asset class."
The Altus Acquisition: A Strategic Lifeline?
Reonomy’s acquisition by Altus Group in late 2021 was a defining moment. It validated the product's utility but also shifted its trajectory from a standalone disruptor to a component of a larger enterprise suite. With only 42 employees generating $4.5M in revenue, the revenue-per-employee ratio (~$107k) is lean for a Series B/C stage company, suggesting a focus on high-value, low-volume enterprise contracts rather than mass-market adoption.
Traffic Paradox: High Intent, Low Volume
The traffic data reveals a fascinating paradox. While 'crexi' (a competitor) sees 80k+ monthly searches, 'reonomy' itself only captures 7.5k. However, 73% of their traffic is direct—a massive indicator of a sticky, high-utility B2B platform where users log in daily to extract value, not a consumer-facing marketing machine. This is the signature of a true workflow tool, not a content play.
The technical stack is modern and performant—utilizing Vite, Tailwind CSS, and PWA capabilities. This suggests a lean engineering team focused on speed and user experience. However, the heavy reliance on direct traffic (73%) combined with a low organic footprint (22%) indicates a vulnerability: they are heavily reliant on existing customer retention and outbound sales rather than inbound organic growth.
- The 'Crexi' Keyword Gap: Ranking for 'crexi' (80k volume) is a double-edged sword—it captures competitor traffic but highlights market fragmentation.
- The Trustpilot Discrepancy: A 2.1/5 rating with only 9 reviews signals a disconnect between the product promise and the user experience, likely stemming from pricing friction or data accuracy complaints.
- The 'Altus' Factor: Being owned by a public company (TSE: AIX) changes the roadmap. Innovation may slow as compliance and integration take precedence over rapid feature iteration.
The Verdict: A Niche Titan in a Crowded Arena
Reonomy is a powerful tool for the serious player, but it lacks the mass-market pull to dominate the industry outright.
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Reonomy - Unlock CRE Property Intelligence
Reonomy is revolutionizing the world of commercial real estate with unrivaled access to in-depth property details and analysis across the United States.
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Reviews (9)
Reonomy is legit
Reonomy is legit. I'm a commercial real estate broker in Los Angeles, and we use this software almost daily. The info is on point and makes you look like a champion to your clients. I highly recommend it. Also, their customer support is top of the line too. Ismail Pathan, a manager with the company, has always been extremely helpful. If you want your life to be easier when finding property info, I highly recommend Reonomy.
Reonomy
Reonomy is a stand-up company willing to work with their customers to achieve full satisfaction.
Customer service is horrible
Customer service is horrible. Billing practices are unethical. They either try to jack up your price if they feel you are not paying “enough” and will try to weasel out of a contract in order to do so. Alternatively if they think you are paying too much, they will absolutely try to lock you in and not let you leave. These are mafia-esque practices and I would urge everyone to avoid Reonomy at all costs. Plenty of other data providers out there these days so no need to use them and their predatory ways.
Real estate professionals have plenty…
Real estate professionals have plenty of options — stay far away from Reonomy. Their platform is fine, but their customer service and billing practices are an absolute disgrace. After canceling my subscription well in advance of the notice period and receiving multiple confirmations that my account would NOT renew, Reonomy still continued to charge my card without authorization — to the tune of over $1,000. This is not a billing error. This is predatory and unethical behavior. Avoid this platform like the plague.
0 Stars
If I could give 0 stars I would. Customer service is awful, contracts are not clear that it is a 1-year obligation, with automatic renewal. I asked for a cancellation after using them for 3 years, and they delayed it, said they would talk to management, and it took about 6 weeks to get the same response of No. Furthermore, the software is outdated, interface is not user friendly, information is not very up to date, and you're generally better off using their competitors. I believe their business is getting people to commit for a year, and lock them in knowing that there's no way they would otherwise renew. Garbage service and product.
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About reonomy.com
Reonomy is revolutionizing the world of commercial real estate with unrivaled access to in-depth property details and analysis across the United States.
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reonomy.com uses 19 technologies across their website including HSTS, Contentful, Vercel, and more.
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reonomy.com receives approximately 170.6K monthly visitors and ranks #105,724 globally. The website has a bounce rate of 24% with visitors viewing an average of 27.8 pages per visit. Users spend an average of 15:09 on the site.
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