resolvedcx.com
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ResolvedCX: The $26.5M Quiet Giant
A deep dive into the outsourced CX powerhouse flying under the radar
In a world obsessed with AI chatbots and automated solutions, ResolvedCX is betting big on the human touch. With 140 employees generating $26.5M in revenue, they're proving that strategic outsourcing isn't about replacing humans—it's about elevating them.
"They're not chasing vanity metrics or VC funding—they're building a sustainable, people-first business in a space dominated by scale-at-all-costs mentality."
The Human-Centric Model
Unlike competitors who flood markets with low-cost agents, ResolvedCX operates with a lean team of 140 professionals. Their $189K revenue per employee ratio suggests they're targeting quality over quantity, likely serving enterprise clients who value consistency over rock-bottom pricing. The absence of funding data hints at bootstrapped profitability or strategic private equity backing.
The Zero-Traffic Paradox
Here's the intrigue: resolvedcx.com shows 0 monthly visits despite a $26.5M revenue business. This isn't a failure—it's a strategy. They likely operate through direct sales, partnerships, and referrals rather than inbound marketing. Their clients find them through networks, not SEO. It's a classic enterprise play: when you're solving critical problems for big companies, you don't need to shout on the internet.
The tech stack reveals their modern approach: Tailwind CSS, Bootstrap, and Ant Design suggest a clean, component-driven frontend. The use of Squarespace as a CMS is telling—they're not wasting engineering cycles on marketing site complexity. They're focused resources where it matters: in their delivery operations.
- Michael Feinberg (Founder & CEO) leads from the front with a hands-on leadership style
- Ruvel Batu (Country Director) suggests global operations with regional leadership
- Zero organic presence means zero reliance on volatile search algorithms
- B2B referral model likely drives their entire sales pipeline
The Anti-Startup Success Story
ResolvedCX proves that in B2B services, relationships beat algorithms every time. They're not building for a liquidity event—they're building for longevity. For founders and investors, this is a masterclass in sustainable growth without the noise.
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About resolvedcx.com
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Technology Stack
resolvedcx.com uses 10 technologies across their website including Adobe Fonts, HSTS, Squarespace, and more.
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Adobe Fonts
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HSTS
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Squarespace
Performance
Lazy Loading, Priority Hints
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Twitter Cards
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Ant Design
Traffic & Audience
resolvedcx.com receives approximately 0 monthly visitors. The website has a bounce rate of 0% with visitors viewing an average of 0.0 pages per visit. Users spend an average of 0:00 on the site.
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