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Revinate: The $58M Hotel Data Powerhouse
How a 326-person company powers 950M guest profiles and $17B in direct revenue
In an industry obsessed with direct bookings, Revinate has quietly built the data backbone for over 12,500 hotels worldwide. They don't just manage guest data—they weaponize it.
"Revinate isn't selling software—they're selling ownership of the guest relationship back to hotels."
The Data Moat
With 950 million guest profiles, Revinate has achieved what most travel tech companies fail at: scale with depth. Each profile isn't just a name and email—it's a behavioral history, preference data, and revenue potential. For 12,500+ hotels, this represents the single largest guest data ecosystem in hospitality. The $17.2B in direct revenue powered isn't a vanity metric; it's proof that hotels using Revinate are cutting out OTA commissions and owning their guest relationships.
The Traffic Paradox
Here's what's fascinating: 77% of revinate.com's traffic is direct. This isn't a growth hacker's dream—it's a product-led growth signal. When your website traffic is dominated by direct visits (902K monthly), it means customers are actively seeking you out, not stumbling upon you via SEO. The 16% organic search traffic is likely dominated by branded terms like 'revinate' (5,680 monthly searches). This is a mature company with sticky customers, not one chasing keywords.
The Trustpilot rating of 2.8/5 from just 3 reviews is a red flag for a company of this scale. Either their customer base isn't motivated to leave reviews, or there's a disconnect in customer satisfaction. For a $58M revenue company serving enterprise hotels, this low review count suggests either a product that's 'good enough' (not exceptional) or a customer base that's too busy to care about leaving feedback.
- Tech stack is conservative (jQuery, Bootstrap) but battle-tested—likely a sign of stability over innovation
- Top keywords reveal a focused strategy: branded searches dominate, with niche terms like 'revinate wigwam 2026' showing event-driven engagement
- Global rank of #60,075 with 902K visits suggests they're not chasing mass-market traffic—they're converting high-intent visitors
The Unsexy Billion-Dollar Play
Revinate wins by being the boring infrastructure that powers hotel revenue, not the flashy startup chasing headlines. Their $105.7M in funding was spent building a data moat, not a brand.
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5 keywordsHow is Revinate's SEO?
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Revinate | Hospitality's leading direct booking platform
We power 950 million+ guest profiles and $17.2 billion in direct revenue for over 12,500 hotels worldwide.
Hospitality's leading direct booking platform - Revinate
Revinate is a direct booking platform that leads the hospitality industry in driving direct revenue and increased profitability.
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Reviews (3)
HORRIBLE CUSTOMER SERVICE!
This is solely based on their customer service. We have been a long time customer of Revinate, however, over a month ago we encountered several issues that impacted our services through Revinate. Customer service responds maybe every couple of weeks. There is no sense of urgency at all, and I've yet to receive any sort of solution or even know they are working on it. Extremely frustrating and will be looking for other services, because they do not seem to even care about mending the relationship or working on my issues.
Absolutely Shocking Support - Avoid at All Costs
My experience with Revinate has been deeply frustrating. We've been a customer for some time, and when we've needed support for critical issues, the system has completely failed us. Trying to get a resolution feels impossible. We've found that basic communication channels simply don't work, leaving us unable to get updates or even correspond with their team effectively. Critical tickets are left to stagnate for months on end, and to add insult to injury, they are often closed without any resolution or explanation. For any business that relies on timely support and effective communication, I cannot recommend Revinate. The service we pay for is not the service we receive. We are now actively looking for an alternative.
Unethical company
I suspect at this company is scamming people offering them a job, but they have to pay upfront. I would stay away.
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About revinate.com
We power 950 million+ guest profiles and $17.2 billion in direct revenue for over 12,500 hotels worldwide.
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Technology Stack
revinate.com uses 20 technologies across their website including UserWay, Font Awesome, HSTS, and more.
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Traffic & Audience
revinate.com receives approximately 902.1K monthly visitors and ranks #60,075 globally. The website has a bounce rate of 31% with visitors viewing an average of 2.7 pages per visit. Users spend an average of 1:19 on the site.
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This page provides publicly available information about revinate.com. Data is collected from various public sources and may not always be up to date. For the most accurate information, please visit revinate.com directly at https://revinate.com.