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ServiceNet: The $340M Health Giant You've Never Heard Of
A deep dive into the hidden infrastructure of community healthcare
In the shadow of Boston's biotech boom, a 900-person organization quietly manages $340.2M in revenue delivering critical health services. ServiceNet isn't building flashy apps—it's building the invisible backbone of community mental health and housing support.
"ServiceNet's 66% direct traffic proves they're not a discovery brand—they're essential infrastructure."
The Invisible Workforce
With 900 employees, ServiceNet operates at the scale of a mid-sized tech startup, but in a fundamentally different market. Their workforce isn't building SaaS platforms—they're case managers, clinicians, and housing specialists serving Massachusetts' most vulnerable populations. The $340M revenue suggests an average of $377K per employee, indicating high-value, contract-heavy government and Medicaid reimbursement models.
The Traffic Paradox
Despite 33.5K monthly visits, organic search drives only 26% of traffic. The dominant keywords reveal a fragmented discovery strategy: 'serviecnet careers' (misspelled), 'ehana' (likely a legacy system), and '413-387-1105' (a direct phone number). This isn't a company optimized for SEO—it's one where clients find them through referrals, state directories, and word-of-mouth.
The tech stack—Tailwind CSS and Cloudflare—tells a story of pragmatic modernization. They're not over-engineering; they're using lightweight, accessible tools to maintain a functional web presence. The 523 error page ('Origin is unreachable') is ironically revealing: even their infrastructure occasionally fails, a reminder that in healthcare, systems are only as reliable as their weakest link.
- Susan Stubbs leads as CEO, with a C-suite that includes a dedicated Chief Technology Officer (Steven Allcock) and a VP of Mental Health Recovery Services (Jay Pasternack)
- Bruce Barshefsky appears twice in leadership data—likely a data artifact, but suggests organizational complexity
- Top keyword 'ehana' (980 monthly searches) points to legacy system dependencies
- The 'work to 86 amherst road pelham ma' keyword (790 searches) reveals a physical operations hub in Pelham, MA
The $340M Invisible Giant
ServiceNet proves that in healthcare, revenue scales without brand recognition. For investors and founders, the lesson is clear: B2G and B2B healthcare models don't need viral marketing—they need reliability, contracts, and the right C-suite. Their 523 error is just a temporary glitch in an otherwise unshakable infrastructure.
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About servicenet.org
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Technology Stack
servicenet.org uses 2 technologies across their website including Cloudflare, Tailwind CSS.
Cloud & Hosting
Cloudflare
CSS Frameworks
Tailwind CSS
Traffic & Audience
servicenet.org receives approximately 33.5K monthly visitors and ranks #1,085,658 globally. The website has a bounce rate of 82% with visitors viewing an average of 1.4 pages per visit. Users spend an average of 1:19 on the site.
The majority of servicenet.org's traffic comes from .
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