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smarter.am
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smarter.am

26 technologies
VerifiedGrowingVisit17.4K/mo$6M3126 Tech10 Leads
Deep Dive

Smarter.am: The Connected Kitchen's Bitter Truth

A 31-person UK startup selling smart kettles for $6.1M revenue while drowning in 1-star reviews.

In a world obsessed with AI and automation, Smarter.am is selling Wi-Fi kettles. It's a bold bet that your morning coffee needs an app, and with 17,400 monthly visitors, people are buying it—but the reviews tell a different story.

17.4K
monthly visitors
$6.1M
annual revenue
31
employees
1.3/5
Trustpilot rating

"They've built a $6M business on the promise that your kettle needs a login screen. The market agrees, but the customers don't."

The Early Adopter Trap

Smarter's core audience isn't tech enthusiasts—it's people searching for 'ikettle' (250 monthly searches) and 'smart kettle wifi' (240 monthly searches). They're capturing specific intent, not creating a movement. With 45% organic traffic, they're ranking for branded terms, not solving universal pain points. The 1.3-star rating suggests they're selling a vision their product can't deliver.

The Revenue Illusion

$6.1M revenue with 31 employees means ~$197K revenue per employee—respectable for hardware, but alarming given the 1.3-star rating. They're likely burning cash on customer acquisition while fighting churn. The 40% direct traffic suggests strong brand recall, but when 96 reviews average 1.3 stars, that recall is negative. They're building a brand people remember for the wrong reasons.

The tech stack reveals the story: jQuery, Bootstrap, and Tailwind CSS suggest a legacy frontend, while PWA implementation shows they're trying to modernize. But with undefined country rankings and no backlink data, their SEO strategy is opaque. They're not playing the content game—they're playing a hardware game with software margins.

  • Selling Wi-Fi kettles to people who search for 'ikettle' specifically
  • 1.3-star rating from 96 reviews—product-market fit is broken
  • $6M revenue on 31 employees suggests high-touch support costs
  • 40% direct traffic means brand recognition, but likely negative
  • No clear differentiation beyond 'smart kitchen' buzzwords
Can't scale beyond early adopters
Capturing specific search intent (ikettle, smart kettle)
Product quality issues evident in reviews
Proven $6M revenue model
No clear moat or defensible IP
Direct traffic indicates brand awareness
Negative word-of-mouth spreading faster than growth
Hardware + software integration potential

The Smart Kitchen is Dumb Until It's Reliable

Smarter.am proves that hardware startups need product-market fit more than smart features. A 1.3-star rating is a death sentence, not a growth metric.

What tech stack does Smarter use?

45 detected
Email Marketing1
Customer Support1
E-commerce & Payments2
Analytics & Marketing3
Performance1
Web Standards2
UI Libraries1
JavaScript Libraries2
Tracking & Analytics19
G
Google Analytics
H
Hotjar
F
Facebook Pixel
M
Mixpanel
H
Hotjar
S
Snapchat Pixel
G
Google Tag Manager
A
Amazon CloudFront
S
Snapchat
H
Hotjar
G
Google DoubleClick
G
Google Analytics
G
Google APIs
F
Facebook Pixel
G
Google Ads
T
TikTok Pixel
P
Pinterest
A
Analytics Service
F
Facebook

How much traffic does Smarter get?

Traffic & Engagement

17.4K
Monthly Visits
2.1
Pages/Visit
0:27
Avg. Duration
41%
Bounce Rate
Monthly Traffic Trend-9%
19.1K
Oct 2025
Oct
16.5K
Nov 2025
Nov
17.4K
Dec 2025
Dec

Traffic Sources

Search
45%
Direct
40%
Social
5%
Referrals
9%
Email
0%
Paid
1%

Where is Smarter's audience located?

🌍27.0%
🌍20.9%
🌍12.6%
🌍12.0%
🌍7.0%

What keywords does Smarter rank for?

5 keywords
1smarter3.9K vol$1.06
2ikettle250 vol$0.54
3smarter app login190 vol
4ikettle 4th generation80 vol
5smart kettle wifi240 vol$0.44

How is Smarter's SEO?

Open Graph Image

OG Image preview
og:image

https://cdn.shopify.com/s/files/1/0712/3461/files/2020-logo.png?height=628&pad_color=fff&v=1615319687&width=1200

Meta Tags

title47 chars

SMARTER | The connected smart kitchen – Smarter

description281 chars

A smart home can make your life easier. Smarter helps you control your kitchen appliances through your smartphone and voice assistants with ground-breaking products - iKettle, Smarter Coffee and FridgeCam. Smarter appliances will help you to stop wasting food, save money and time.

og:title

SMARTER | The connected smart kitchen

languageEN

Schema Types

BreadcrumbList

Who works at Smarter?

Loading leads...

What do customers think of Smarter?

Smarter

Smarter

1.3
96 reviews
✓ Claimed

Categories

Electronics Company#undefined

Activity & Engagement

Reply Rate
0%
Avg. Reply Time
0.0 days
Claimed Date
10/28/2019

Contact Information

Address:
86-90 Paul Street
London, GB

Reviews (20)

Filter by rating:
James Holt
1/20/2026
🇬🇧 United Kingdom3 reviewsOrganicUnverified
Experience date: 1/20/2026
Great for years but now avoid!

Had this product for a number of years and loved it. Then in September last year the smart part of the kettle stopped working. CS advised that they were working on a fix and its fine as the kettle part still works. After months of trying to get answers I give up and I am actively looking for a replacement. Its a shame as for years it was a great product and much better looking than other smart kettles

Scunder
1/17/2026
🇬🇧 United Kingdom2 reviewsOrganicUnverified
Experience date: 7/1/2025
Worst thing I’ve ever bought

Worst thing I’ve ever bought. Worked for about 2 weeks then stopped. Customer service who “replies in 48-72 hours” takes about 3-4 weeks to reply to you, and tells you that they’re working on a fix, well that was July 2025. You can’t call them, you can’t escalate to an operations manager (which is what it says somewhere on their site), and the “reviews” on their site are bogus - good luck trying to actually leave a review on their site, which is why I am here. The BEST part about this device. I GOT A FULL REFUND. and you can too!! Six months after I got nothing but terribly delayed and hopeless responses, I raised a complaint with my bank Revolut, who asked me to share screenshots of my correspondence and my purchase receipt, and they reimbursed me straight away as they started to investigate the situation. 3 weeks later they told me they had finished their investigation and that I could keep my reimbursement. So please, if you’ve had the same issues as me, and I’m sure you have, then do the same thing!!!

henrik møller
1/11/2026
🇩🇰 Denmark16 reviewsOrganicUnverified2 reviews on this domain
Experience date: 1/11/2026
Do not buy anything from this company

Do not buy anything from this company. There is no support. I have tried to get my password reset for years now, im not receiving the reset password mail, and there is simply no help get. They are not even responding to support cases that you sent in.

Paul Wilkinson
1/8/2026
🇬🇧 United Kingdom5 reviewsOrganicUnverified
Experience date: 1/8/2026
Avoid

Avoid - at first their ikettle was great but then stopped connecting to the app - now just a dumb kettle. Their customer service initially said that it would be resolved but months later nothing has changed. AVOID this company if you expect your device to function.

PaulVerified
12/8/2025
🇬🇧 United Kingdom57 reviewsOrganicUnverified3 reviews on this domain
Experience date: 12/8/2025
Avoid

I want this company to succeed – I've been singing their praises for years, but this is now completely unacceptable. As others have stated, their app/smart functionality is dead, it's been dead for a few months and the best result I got from customer services was two months ago, when they claimed the outage was "temporary". I wrote a similar review just over a year ago, as there seemed to be a once-yearly outage – but that was nothing compared with this. There's no explanation, no apologies, nothing. Sadly I cannot see how they will survive this

Frequently Asked Questions about Smarter

What is Smarter's Revenue?
Smarter generates approximately $6M in annual revenue. With 31 employees, that's $196,000 per employee.
What does Smarter do?
A smart home can make your life easier. Smarter helps you control your kitchen appliances through your smartphone and voice assistants with ground-breaking products - iKettle, Smarter Coffee and FridgeCam. Smarter appliances will help you to stop wasting food, save money and time.
How fast is Smarter growing?
Smarter employee count has changed by 0% year over year.
What technologies does Smarter use?
Smarter uses 26 technologies across their website including Fonts, Security, Cloud & Hosting. Key technologies include Font Awesome, hCaptcha, HSTS, Amazon S3, Amazon Web Services.
Who are Smarter's competitors?
Smarter's main competitors include Eave, Trolex, Beeline.co, WB Power Services, Kratos Analytical. These companies operate in similar markets and compete for the same customer base.
What do customers think of Smarter?
Smarter has a Trustpilot score of 1.3 out of 5 (1 stars) based on 96 customer reviews.

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What are Smarter's key pages?

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Raw JSON Data

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About smarter.am

A smart home can make your life easier. Smarter helps you control your kitchen appliances through your smartphone and voice assistants with ground-breaking products - iKettle, Smarter Coffee and FridgeCam. Smarter appliances will help you to stop wasting food, save money and time.

Company Overview

smarter.am
Website
computers_electronics_and_technology
Industry
#1,415,170
Global Rank
17.4K
Monthly Visitors
26
Technologies
10+
Employees

smarter.am Key Pages

Technology Stack

smarter.am uses 26 technologies across their website including Font Awesome, hCaptcha, HSTS, Amazon S3, Amazon Web Services, and more.

Fonts

Font Awesome

Security

hCaptcha, HSTS, reCAPTCHA

Cloud & Hosting

Amazon S3, Amazon Web Services, Cloudflare

Email Marketing

Mailchimp

Advertising

DoubleClick Floodlight, Snapchat Pixel, Google Ads, Facebook Pixel

Customer Support

Zendesk

Traffic & Audience

17.4K
Monthly Visits
41%
Bounce Rate
2.1
Pages/Visit
0:27
Avg. Duration

smarter.am receives approximately 17.4K monthly visitors and ranks #1,415,170 globally. The website has a bounce rate of 41% with visitors viewing an average of 2.1 pages per visit. Users spend an average of 0:27 on the site.

The majority of smarter.am's traffic comes from undefined, undefined, .

Frequently Asked Questions

What is smarter.am?
A smart home can make your life easier. Smarter helps you control your kitchen appliances through your smartphone and voice assistants with ground-breaking products - iKettle, Smarter Coffee and FridgeCam. Smarter appliances will help you to stop wasting food, save money and time.
What technologies does smarter.am use?
smarter.am uses 26 technologies including Font Awesome, hCaptcha, HSTS, reCAPTCHA, and 20 more. View the full tech stack analysis above.
How do I contact smarter.am?
You can contact smarter.am via email at [email protected] or through their contact page.
What are smarter.am's social media accounts?
smarter.am is active on twitter, facebook, linkedin, instagram. You can find links to all their social media profiles in the social section above.
How popular is smarter.am?
smarter.am receives approximately 17.4K monthly visitors and ranks #1,415,170 globally. Traffic is growing by 5.6% month-over-month.

Related Searches

smarter.am pricingsmarter.am reviewssmarter.am alternativessmarter.am loginsmarter.am careerswhat is smarter.amsmarter.am tech stacksmarter.am contactsmarter.am vs competitorssmarter.am featureshow to use smarter.amsmarter.am integrations

This page provides publicly available information about smarter.am. Data is collected from various public sources and may not always be up to date. For the most accurate information, please visit smarter.am directly at https://smarter.am.