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stonly.com
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stonly.com

18 technologies
VerifiedVisit173.7K/mo$9M6818 Tech25 Leads
Deep Dive

Stonly: The Anti-FAQ Knowledge Platform

How a 68-person team is rewriting the rules of customer self-service

While most knowledge bases are digital graveyards for outdated articles, Stonly is building interactive guides that actually get used. Their secret? Treating customer support as a product, not a repository.

$8.9M
annual revenue
173K
monthly visitors
68
employees
52%
direct traffic

"Static FAQs are dead. Stonly is building the interactive playbook for customer service."

The User Experience Revolution

Traditional knowledge bases force customers to dig through walls of text. Stonly flips this with step-by-step interactive guides that adapt to user input. Their 52% direct traffic rate suggests customers aren't just finding them through search—they're actively seeking out Stonly-powered experiences. The platform turns passive readers into active participants, reducing support tickets while increasing customer satisfaction.

The Growth Engine

With 173,666 monthly visits and organic search driving 33% of traffic, Stonly is capturing demand for modern customer service tools. The keyword data reveals a telling pattern: users are actively comparing them to Document360 (7,890 monthly searches), suggesting Stonly is winning in head-to-head evaluations. Their revenue-to-employee ratio of ~$130K per employee indicates lean efficiency typical of modern SaaS companies.

The tech stack tells a story of modern web development—Vite for speed, Tailwind CSS for design systems, and lazy loading for performance. This isn't legacy enterprise software; it's a product built for the web-first era. The leadership team, led by founder Alexis Fogel, brings together product thinking (Alexia Parsons, VP Customer Success) and revenue focus (David Rostan, Head Revenue)—a combination that suggests they understand both the product and the market.

  • Interactive guides beat static FAQs in engagement metrics
  • Direct traffic dominance indicates strong brand recognition
  • Lean operations with 68 employees generating $8.9M revenue
  • Head-to-head competition with established players like Document360
Doesn't offer traditional wiki-style knowledge bases
Interactive step-by-step guides that adapt to user input
No complex enterprise features like approval workflows
Focus on reducing support tickets through better self-service
Limited customization compared to open-source alternatives
Modern UI/UX that customers actually enjoy using

Stonly is betting on interactive over static

In a world where customer attention spans are measured in seconds, their approach to knowledge management might just be the future.

What tech stack does Stonly use?

24 detected
Security1
Privacy & Consent1
Analytics & Marketing2
Performance1
Build Tools2
UI Libraries1
JavaScript Libraries1
Frontend Frameworks1
Tracking & Analytics6
F
Facebook Pixel
L
LinkedIn Insight Tag
P
PostHog
F
Facebook
L
LinkedIn
P
PostHog

How much traffic does Stonly get?

Traffic & Engagement

173.7K
Monthly Visits
4.4
Pages/Visit
1:05
Avg. Duration
47%
Bounce Rate
Monthly Traffic Trend-14%
201.8K
Oct 2025
Oct
177.5K
Nov 2025
Nov
173.7K
Dec 2025
Dec

Traffic Sources

Search
33%
Direct
52%
Social
2%
Referrals
12%
Email
0%
Paid
1%

Where is Stonly's audience located?

🌍29.7%
🌍17.3%
🌍13.4%
🌍3.3%
🌍2.2%

What keywords does Stonly rank for?

5 keywords
1stonly2.4K vol$38.70
2scratch pay api340 vol
3stonely1.1K vol
4document3607.9K vol$14.31
5stonly widgets110 vol

How is Stonly's SEO?

Open Graph Image

OG Image preview
og:image

https://cdn.stonly.com/website/7e939262/images/facebook-cover.jpg

Meta Tags

title50 chars

Knowledge Management For Customer Service | Stonly

description95 chars

Create easy to follow explanations and guides. Improve customer success and reduce support cost

languageEN

H1 Tags

h1The knowledge platform for better, faster customer service

What is Stonly's revenue?

$9M
Annual Revenue
68
-4%
Employees
$131K
Revenue/Employee
Paris, FRA
Headquarters

Who works at Stonly?

Loading leads...

What do customers think of Stonly?

stonly.com

stonly.com

0.0
0 reviews

Categories

Software Vendor#undefinedSoftware Company#undefined

Activity & Engagement

Reply Rate
0%
Avg. Reply Time
0.0 days

Contact Information

Reviews (0)

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No reviews found. Reviews may not be available in the initial page load. Try refreshing or check the Trustpilot page directly.

Frequently Asked Questions about Stonly

What is Stonly's Revenue?
Stonly generates approximately $9M in annual revenue. With 68 employees, that's $130,500 per employee.
What does Stonly do?
Create easy to follow explanations and guides. Improve customer success and reduce support cost
How fast is Stonly growing?
Stonly employee count has changed by -4% year over year.
What technologies does Stonly use?
Stonly uses 18 technologies across their website including Security, Cloud & Hosting, Privacy & Consent. Key technologies include HSTS, Amazon Web Services, AWS CloudFront, Didomi.
Who are Stonly's competitors?
Stonly's main competitors include WalkMe, Appcues. These companies operate in similar markets and compete for the same customer base.
What do customers think of Stonly?
Stonly has a Trustpilot score of 0.0 out of 5 (0 stars).

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About stonly.com

Create easy to follow explanations and guides. Improve customer success and reduce support cost

Company Overview

stonly.com
Website
computers_electronics_and_technology
Industry
#187,259
Global Rank
173.7K
Monthly Visitors
18
Technologies
25+
Employees

Contact stonly.com

Technology Stack

stonly.com uses 18 technologies across their website including HSTS, Amazon Web Services, AWS CloudFront, Didomi, and more.

Security

HSTS

Cloud & Hosting

Amazon Web Services, AWS CloudFront

Privacy & Consent

Didomi

Advertising

LinkedIn Insight Tag, Facebook Pixel

Analytics & Marketing

PostHog, Google Analytics

Performance

Lazy Loading

Traffic & Audience

173.7K
Monthly Visits
47%
Bounce Rate
4.4
Pages/Visit
1:05
Avg. Duration

stonly.com receives approximately 173.7K monthly visitors and ranks #187,259 globally. The website has a bounce rate of 47% with visitors viewing an average of 4.4 pages per visit. Users spend an average of 1:05 on the site.

The majority of stonly.com's traffic comes from undefined, undefined, .

Frequently Asked Questions

What is stonly.com?
Create easy to follow explanations and guides. Improve customer success and reduce support cost
How much does stonly.com cost?
You can view stonly.com's pricing and plans on their pricing page. Visit their website for the most up-to-date pricing information.
What technologies does stonly.com use?
stonly.com uses 18 technologies including HSTS, Amazon Web Services, AWS CloudFront, and 12 more. View the full tech stack analysis above.
How do I contact stonly.com?
You can contact stonly.com through their contact page.
What are stonly.com's social media accounts?
stonly.com is active on twitter, facebook, linkedin. You can find links to all their social media profiles in the social section above.
Is stonly.com hiring?
Check stonly.com's careers page for current job openings and opportunities. The company has 25+ known employees.
How popular is stonly.com?
stonly.com receives approximately 173.7K monthly visitors and ranks #187,259 globally. Traffic is declining by 2.2% month-over-month.

Related Searches

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This page provides publicly available information about stonly.com. Data is collected from various public sources and may not always be up to date. For the most accurate information, please visit stonly.com directly at https://stonly.com.