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Sumac: The Niche Giant in Nonprofit Tech
A $1.7M revenue, 32-person team quietly dominating a critical vertical
In a world obsessed with hyper-growth SaaS, Sumac.com is a fascinating counter-narrative: a specialized case management platform for nonprofits generating $1.7M annually with a lean team of 32. It’s not chasing VC funding; it’s chasing impact for organizations that manage everything from shelters to community programs.
"Sumac isn't building for the Fortune 500; it's building for the 501(c)(3). And in that niche, they are a heavyweight."
The Nonprofit Workflow Engine
Sumac solves a specific, high-stakes problem: case management. Unlike generic CRMs, it’s designed for the unique workflows of social services—tracking client intake, managing volunteers, and reporting outcomes to grantors. The traffic data reveals a user base deeply embedded in the sector, with high intent searches like 'when does sumac application open' driving 510 monthly visits, signaling active adoption cycles.
Organic Dominance in a B2B Niche
With 44% of traffic coming from organic search and a global rank of #4,390,164, Sumac operates in a low-volume, high-value environment. They don't rely on paid ads; they rely on utility. The top keywords aren't brand terms—they are functional queries ('societ sumac download', 'cancelled receipt'), indicating a sticky, daily-use tool that users actively seek out.
The tech stack is pragmatic rather than flashy—jQuery, Bootstrap, and Tailwind CSS. This isn't a company burning cash on the latest frontend frameworks; it's a company shipping reliable software. The lack of VC funding and a headcount of 32 suggests a self-sustaining, profitable business model that prioritizes product stability over aggressive expansion.
- Vertical SaaS moat: Deeply integrated into nonprofit workflows, making churn difficult.
- High-intent traffic: Users search for specific features, not just brand awareness.
- Lean operations: $53k revenue per employee indicates efficient scaling.
The Quiet Giant of Nonprofit Tech
Sumac proves that you don't need to be a unicorn to be a legend. In the trenches of social services, they are the infrastructure.
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Meta Tags
Sumac | #1 Nonprofit Case Management Software
Empower your mission with nonprofit case management software that helps you better manage programs, serve clients, and deliver impact.
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About sumac.com
Empower your mission with nonprofit case management software that helps you better manage programs, serve clients, and deliver impact.
Company Overview
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Technology Stack
sumac.com uses 28 technologies across their website including Font Awesome, Google Fonts, PHP, Contentful, WordPress, and more.
Fonts
Font Awesome, Google Fonts
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PHP
CMS
Contentful, WordPress
CDN
cdnjs, jsDelivr
Cloud & Hosting
Cloudflare
Translation
Weglot
Traffic & Audience
sumac.com receives approximately 3.7K monthly visitors and ranks #4,390,164 globally. The website has a bounce rate of 40% with visitors viewing an average of 2.0 pages per visit. Users spend an average of 0:32 on the site.
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