9:41
supershuttle.com
Screenshot of supershuttle.com
supershuttle.com favicon

supershuttle.com

18 technologies
VerifiedGrowingVisit95.3K/mo$668M1.5K18 Tech25 Leads
Deep Dive

SuperShuttle: The $668M Bet on Airport Nostalgia

Analyzing a legacy brand's fight against Uber in the airport transfer space

SuperShuttle isn't just a transportation company—it's a $668M lesson in market dynamics. While competitors chase growth at all costs, this legacy brand dominates a specific, high-value niche: the reliable, predictable airport transfer.

$668M
annual revenue
1,455
employees
95K
monthly visits
1.3/5
Trustpilot rating

"In a world of Uber and Lyft, SuperShuttle proves that reliability beats convenience when the stakes are highest: catching a flight."

The Niche That Outlasts Disruption

SuperShuttle's 1,455 employees serve a specific traveler: the business executive, the anxious family, the traveler who values predictability over price. With 55% organic search traffic, they own the 'super shuttle' keyword (4,840 monthly searches) because they *are* the category. This isn't accidental—it's a strategic moat built on brand recognition that Uber can't easily replicate.

The 80/20 Geographic Trap

Here's the revealing data: 80% of their traffic comes from an undefined source—likely the US. They're hyper-localized, dominating LAX (850 monthly searches for 'lax shuttle') and Ontario airports. This isn't a global play; it's a regional fortress strategy. While they rank #331,288 globally, they own the airport corridors where margins are thickest.

The technology stack tells a story of a company optimizing for reliability, not innovation. jQuery, Bootstrap, and Cloudflare suggest a stable, enterprise-grade platform built to handle bookings, not to reinvent them. They're not chasing AI or flashy features—they're ensuring the booking button works every time. For a transportation company, uptime is more valuable than UX novelty.

  • Revenue per employee: ~$459K (extremely high for transportation)
  • Owned search terms capture 7,980 monthly searches for branded queries
  • Trustpilot score reveals a critical vulnerability: 1.3/5 suggests operational friction
  • Franchise model (Rudy Altamirano as Franchise Manager) allows scaling without heavy capex
They DON'T chase growth through aggressive digital marketing
They DO own the airport transportation vocabulary in search
They DON'T compete on price against ride-sharing apps
They DO offer predictable pricing for time-sensitive travelers
They DON'T have a cutting-edge mobile experience
They DO maintain a massive operational fleet (1,455 employees)

The $668M Question: Can Legacy Beat Disruption?

SuperShuttle's real product isn't transportation—it's peace of mind for the traveler who can't afford a missed flight. In that specific moment, Uber's convenience is irrelevant; reliability is everything. The 1.3/5 rating suggests they're losing the operational battle, but the revenue proves the market still exists.

What tech stack does Supershuttle use?

24 detected
Programming Languages1
Cloud & Hosting1
Privacy & Consent1
Advertising1
Web Standards2
JavaScript Libraries3
Tracking & Analytics6
G
Google Tag Manager
G
Google APIs
G
Google Tag Manager
G
Google Static
G
Google Analytics
G
Google AdSense

How much traffic does Supershuttle get?

Traffic & Engagement

95.3K
Monthly Visits
3.5
Pages/Visit
2:18
Avg. Duration
34%
Bounce Rate
Monthly Traffic Trend-6%
101.8K
Oct 2025
Oct
80.1K
Nov 2025
Nov
95.3K
Dec 2025
Dec

Traffic Sources

Search
55%
Direct
36%
Social
1%
Referrals
7%
Email
0%
Paid
0%

Where is Supershuttle's audience located?

🌍80.0%
🌍2.8%
🌍2.0%
🌍1.5%
🌍1.5%

What keywords does Supershuttle rank for?

5 keywords
1super shuttle4.8K vol$0.50
2supershuttle2.0K vol$0.58
3lax shuttle850 vol$2.39
4shsuttles to lax310 vol
5super shuttle ontario airport280 vol

How is Supershuttle's SEO?

Open Graph Image

OG Image preview
og:image

https://www.supershuttle.com/wp-content/uploads/2019/03/welcome-back.png

Meta Tags

title49 chars

Supershuttle Express, ExecuCar, Shared Ride & HOV

description144 chars

Experience convenient and reliable airport transportation with SuperShuttle's Express, ExecuCar, Shared Ride & HOV services. Book your ride now!

og:title

Home

languageEN-US

Schema Types

Unknown

Who works at Supershuttle?

Loading leads...

What do customers think of Supershuttle?

Supershuttle

Supershuttle

1.3
57 reviews

Categories

Taxi Service#undefinedAirport Shuttle Service#undefinedTransportation Service#undefined

Activity & Engagement

Reply Rate
0%
Avg. Reply Time
0.0 days

Contact Information

Reviews (20)

Filter by rating:
Carole Rafferty
12/30/2023
🇦🇺 Australia1 reviewsOrganicUnverified
Experience date: 11/30/2023
Excessive fee to use credit card

Advertised price for trip from Auckland Airport to CBD is $30. Before I boarded driver asked if was paying by card. I told him I was and he said there is a 3 percent card fee. Seems a bit on the high side but I said okay. Should have been 90 cents for a total of $30.90. I didn't realize until I checked my account that I was charged $33.00, which was a fee of 10 percent. I wonder how many others are similarly ripped off. I won't use Super Shuttle again.

Aaron Cowper
10/25/2024
🇦🇺 Australia2 reviewsOrganicUnverified
Experience date: 10/26/2024
Scammed

They hustled myself and my wife out of 50 bucks in Auckland by saying the yellow shuttle finishes at 12 midnight. We get to the ibis hotel and find out the yellow shuttle is 24 hours. Never again crooks.

Emily Spire Blakeney
9/23/2024
🇺🇸 United States1 reviewsOrganicUnverified
Experience date: 9/22/2024
Had the very worst experience

Had the very worst experience. They changed my pick up time to an hour and 15 minutes later, while I was in the air. There was no communication. They lied about the drivers location. It cost me double what two Ubers would have cost, and cost me twice as much time as well. Be ware, this is no way to run a business.

Michaela GrahamVerified
7/19/2024
🇳🇿 New Zealand2 reviewsOrganicUnverified
Experience date: 3/21/2024
Definitely wouldn’t recommend

Definitely wouldn’t recommend. Booked a ride to the airport, driver asked me if they could take a detour to an atm so I could pay them in cash. I said no as I needed the receipt. After that they were very rude and wouldn’t even help get my bags out of the car.

Daniel Whiting
5/8/2024
🇬🇧 United Kingdom1 reviewsOrganicUnverified
Experience date: 4/29/2024
Do NOT use this company

I booked a ride from Kansas International Airport to Lawrence, KA. The flight was on time and I followed the instructions provided. The car was not waiting for me. The customer service representative was rude and totally unwilling to help. In the end, I had to pay for a taxi myself. I requested a refund from SuperShuttle but they have not responded.

Frequently Asked Questions about Supershuttle

What is Supershuttle's Revenue?
Supershuttle generates approximately $668M in annual revenue. With 1,455 employees, that's $459,200 per employee.
What does Supershuttle do?
Experience convenient and reliable airport transportation with SuperShuttle's Express, ExecuCar, Shared Ride & HOV services. Book your ride now!
What technologies does Supershuttle use?
Supershuttle uses 18 technologies across their website including Maps, Fonts, Programming Languages. Key technologies include Leaflet, Font Awesome, Adobe Fonts, PHP.
Who are Supershuttle's competitors?
Supershuttle's main competitors include B H Transfer, Trimble Beena Vision Solutions, Maverick Transportation, Syfan Logistics, Cooper Global Chauffeured Transportation. These companies operate in similar markets and compete for the same customer base.
What do customers think of Supershuttle?
Supershuttle has a Trustpilot score of 1.3 out of 5 (1 stars) based on 57 customer reviews.

Export Data

Unlock all exports

Download CSVs, JSONs & full reports

How to contact Supershuttle?

What are Supershuttle's key pages?

Export supershuttle.com Data

Download the complete tech stack, analytics, leads, and company data for supershuttle.com in JSON or CSV format. Use it for your sales pipeline, competitive analysis, or research.

Raw JSON Data

Click "Show" to view the raw API response data

About supershuttle.com

Experience convenient and reliable airport transportation with SuperShuttle's Express, ExecuCar, Shared Ride & HOV services. Book your ride now!

Company Overview

supershuttle.com
Website
travel_and_tourism
Industry
#331,288
Global Rank
95.3K
Monthly Visitors
18
Technologies
25+
Employees

supershuttle.com Key Pages

supershuttle.com Social Media

Contact supershuttle.com

Technology Stack

supershuttle.com uses 18 technologies across their website including Leaflet, Font Awesome, Adobe Fonts, PHP, and more.

Maps

Leaflet

Fonts

Font Awesome, Adobe Fonts, Google Fonts

Programming Languages

PHP

CMS

WordPress

Cloud & Hosting

Cloudflare

Privacy & Consent

Termly

Traffic & Audience

95.3K
Monthly Visits
34%
Bounce Rate
3.5
Pages/Visit
2:18
Avg. Duration

supershuttle.com receives approximately 95.3K monthly visitors and ranks #331,288 globally. The website has a bounce rate of 34% with visitors viewing an average of 3.5 pages per visit. Users spend an average of 2:18 on the site.

The majority of supershuttle.com's traffic comes from undefined, undefined, .

Frequently Asked Questions

What is supershuttle.com?
Experience convenient and reliable airport transportation with SuperShuttle's Express, ExecuCar, Shared Ride & HOV services. Book your ride now!
What technologies does supershuttle.com use?
supershuttle.com uses 18 technologies including Leaflet, Font Awesome, Adobe Fonts, Google Fonts, and 12 more. View the full tech stack analysis above.
How do I contact supershuttle.com?
You can contact supershuttle.com through their contact page.
What are supershuttle.com's social media accounts?
supershuttle.com is active on twitter, facebook, instagram. You can find links to all their social media profiles in the social section above.
How popular is supershuttle.com?
supershuttle.com receives approximately 95.3K monthly visitors and ranks #331,288 globally. Traffic is growing by 19.0% month-over-month.

Related Searches

supershuttle.com pricingsupershuttle.com reviewssupershuttle.com alternativessupershuttle.com loginsupershuttle.com careerswhat is supershuttle.comsupershuttle.com tech stacksupershuttle.com contactsupershuttle.com vs competitorssupershuttle.com featureshow to use supershuttle.comsupershuttle.com integrations

This page provides publicly available information about supershuttle.com. Data is collected from various public sources and may not always be up to date. For the most accurate information, please visit supershuttle.com directly at https://supershuttle.com.