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Touring Club Schweiz: damit Sie immer weiterkommen
TCS - viel mehr als ein Pannendienst: der Club bietet zahlreiche auf die Mobilitätsbedürfnisse der Mitglieder zugeschnittene Vergünstigungen und exklusive Angebote.
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Touring Club Suisse
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Reviews (11)
Electric Hybrid Volvo fault - flashing dash, reving engine, vibrating brake pedal, all warning lights flashing, 12v battery problem
Electric Hybrid Volvo fault on 21.08.23, dossier 233296232. TCS came out promptly and tried to fix the fault, following their standard procedure as per Volvo leasing co. Didn’t solve the problem. Called again later and was told to run car for 30 mins to charge starter battery. TCS had their hands tied by Volvo leasing co but got car going and we were told to drive to Volvo garage directly, without turning off the engine. Contacted Volvo prior and they stated that if we could drive the car it would not be treated as a breakdown, and would join their queue of 3 weeks worth of jobs! Called TCS next day and Daniel Polier, Patrouilleur, could not have been more HELPFUL! He swapped out the failing starter battery, which solved all the problems at a stroke, and explained that the alternator was charging but the battery was not holding the charge. He also very kindly followed us down to the nursery to collect the grandkids and back, as our confidence was sorely shaken by this stage in the car, and no more gremlins. The car still needs to go to Volvo but at least we can charge it in the garage . Conclusion: TCS (and us) are very lucky to have such a good Patroullieur in Daniel Polier, and Volvo Geneva need to have a MUCH better joined up working policy for customers with problems.
The service on the street is…
The service on the street is impeccable. That is the only reason for me to stay with them. However, unfortunately my personal data are being sold to 3rd parties, and I receive too many mailings, fake pretend invoices (for legal insurance) email regarding credit cards etc. etc. Why is TCS trying to sell me financial products? I do not need anything than help on the street when my old car is broken down!
You need patience...A LOT OF PATIENCE.
Getting through is impossible. Once you get
During our stay at the campsite
During our stay at the campsite, we experienced the most inappropriate behavior from the camp manager. We had planned to stay for four nights, but due to her unacceptable attitude, we shortened our stay. She told us directly that we were “not normal,” and during the conversation, she deliberately switched from English to Swiss German. This gave us the impression that she was using inappropriate or offensive language that she didn’t want us to understand. Her behavior felt extremely discriminatory and racist. We were very disappointed and did not feel welcome at all. TCS Camping Bönigen Brienzersee Campingstrasse 14 3806 Bönigen b. Interlaken
Total frustration with Assista/TCS legal insurance
Whenever I need their help, Assista legal insurance finds a way to reject my case saying that it is not covered. It is a complete frustration, I am terminating my contract and cannot recommend them to anyone. It is unrealistic for one person to go over potential cases and ask them one by one if that is going to be covered or not...
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Technology Stack
tcs.ch uses 14 technologies across their website including jQuery, Slick, Ant Design, Vite, and more.
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jQuery, Slick
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Vite
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