While startups chase viral marketing, telenetwork.com quietly commands $120.9M in revenue by solving the unsexy, critical problem of customer experience infrastructure. This isn't a consumer brand—it's the invisible engine behind enterprise support.

"80% direct traffic reveals a silent army of enterprise clients who don't need to search—they already know who powers their support."

Their tech stack reveals a pragmatic approach: jQuery, Bootstrap, and Zendesk. No cutting-edge frameworks, but battle-tested tools that scale. The OneConnect Cloud Contact Center solution positions them in the $20B+ contact center market, competing with giants like Talkdesk and Five9, but with a focus on integrated CX and IT solutions.

• Revenue-per-employee: ~$181,000—solid for a BPO operation
• Traffic quality over quantity: 80% direct signals sticky enterprise relationships
• Vertical focus: Jobs & Career suggests BPO for hiring/HR support
• Leadership stability: Multiple VPs and Directors indicate mature operations