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upway.shop

31 technologies
VerifiedVisit7.4K/mo$40M15731 Tech
Deep Dive

Upway: The IKEA of Refurbished E-Bikes

How a French startup scaled to $39.9M by making premium e-bikes accessible to everyone

While everyone chases the latest electric bike innovation, Upway quietly built a $39.9M business selling someone else's discarded dream. They're not manufacturing—they're industrializing the art of giving premium e-bikes a second life, and with 18,368 Trustpilot reviews, they're winning.

$39.9M
annual revenue
157
employees
18K+
Trustpilot reviews
4.6/5
average rating

"They're not selling bikes—they're selling trust at 60% below retail."

The Refurbishment Flywheel

Upway's model is deceptively simple: acquire used e-bikes from consumers, refurbish them professionally, and sell with a 1-year warranty. At 7,384 monthly visits and a global rank of #2.48M, they're not chasing mass-market traffic—they're targeting high-intent buyers who know exactly what they want. Their organic search (36%) and direct traffic (34%) split reveals a brand that's building recognition without burning cash on acquisition.

The German Engineering

Berlin is their secret weapon. Keywords like 'upway berlin' (310 monthly searches), 'open bicycle mechanic jobs berlin' (120), and 'social media manager jobs berlin' (170) reveal a deliberate strategy: build where the talent and demand converge. They're not just operating in Germany—they're building a German-engineered reputation for quality that justifies premium pricing even at a discount.

The tech stack tells a story of pragmatic scalability. jQuery, Tailwind CSS, and Bootstrap suggest a team that prioritizes speed over novelty. The absence of cutting-edge frameworks is telling—they're not building for tech investors; they're building for bike buyers who care about reliability, not React versions. The PWA inclusion is their nod to mobile-first users who want to browse bikes on the go.

  • Industrialized refurbishment: Not a hobbyist operation, but a 157-person factory for second-hand bikes
  • Trust as moat: 18K+ reviews create a barrier that's nearly impossible for newcomers to replicate
  • Berlin-first strategy: Building talent and operations where e-bike culture is strongest
  • Capital efficiency: $39.9M revenue with no reported funding—profitable from day one
They DON'T manufacture new bikes
They DO industrialize the used market
They DON'T chase viral social media
They DO build trust through transparency
They DON'T rely on VC funding to grow
They DO scale profitably without hype

The Unsexy Unicorn

Upway proves that in a world obsessed with innovation, the most powerful strategy is mastering the unglamorous business of trust and scale.

What tech stack does Upway use?

43 detected
Programming Languages1
CDN1
Translation1
Email Marketing2
Customer Support1
Reviews1
E-commerce & Payments1
Analytics & Marketing2
Performance1
Web Standards2
Build Tools1
UI Libraries1
Tracking & Analytics12
G
Google Analytics
G
Google Tag Manager
M
Microsoft Ads (Bing)
G
Google APIs
T
Tracking Service
A
Amazon CloudFront
C
Cloudflare
S
Snapchat
G
Google Static
G
Google Tag Manager
B
Bing
G
Google AdSense

How much traffic does Upway get?

Traffic & Engagement

7.4K
Monthly Visits
2.4
Pages/Visit
0:18
Avg. Duration
43%
Bounce Rate
Monthly Traffic Trend-8%
8.0K
Oct 2025
Oct
8.8K
Nov 2025
Nov
7.4K
Dec 2025
Dec

Traffic Sources

Search
36%
Direct
34%
Social
14%
Referrals
15%
Email
0%
Paid
1%

Where is Upway's audience located?

🌍32.1%
🌍29.1%
🌍26.6%
🌍6.7%
🌍3.0%

What keywords does Upway rank for?

5 keywords
1upway careers240 vol
2upway berlin310 vol
3upway cto90 vol
4open bicycle mechanic jobs berlin120 vol
5social media manager jobs berlin170 vol

How is Upway's SEO?

Open Graph Image

OG Image preview
og:image

https://cdn.shopify.com/s/files/1/0591/7769/7445/files/Upway_Logo_RGB_Electric_Blue_3d75a445-f11e-48ef-8119-b7b090defa13.png?v=1678179757

Meta Tags

title67 chars

Vélo électrique : Upway le spécialiste du VAE reconditionné | Upway

description142 chars

Choisissez un vélo électrique, garanti 1 an et livré chez vous. Jusqu'à 60% moins chers que le neuf et reconditionnés par des professionnels .

og:title

Vélo électrique : Upway le spécialiste du VAE reconditionné

languageFR

H1 Tags

h1L'expert du vélo électrique reconditionné

Who works at Upway?

Loading leads...

What do customers think of Upway?

Upway

Upway

4.6
18,368 reviews
✓ Claimed

Categories

Used Bicycle Shop#2

Activity & Engagement

Reply Rate
92.83088235294117%
Avg. Reply Time
3.0 days
Claimed Date
11/30/2021

Contact Information

Address:
US

Reviews (20)

Filter by rating:
Phil Mellar
1/22/2026
🇫🇷 France2 reviewsAFSv2Verified
Experience date: 12/31/2025
Good value for money

All good for us

Liz M
1/22/2026
🇺🇸 United States1 reviewsOrganicUnverified
Experience date: 12/30/2025
Bought a bike for my birthday gift to…

Bought a bike for my birthday gift to myself. Bike came nicely packaged and secure. Set up was easy - 15 mins . The only thing I wished they had is the serial written down for us. But overall I would buy again and I’ll spread the word. Thank you Upway!

captremo
1/21/2026
🇺🇸 United States2 reviewsOrganicUnverified
Experience date: 1/20/2026
I purchased a Velotric Nomad 2 on Upway and would do it again.

I purchased a Velotric Nomad 2 on Upway to match a Velotric Discover 2 I purchased on Marketplace for my wife. I wanted to fat tire, while she definitely does not. My bike was described as new - purchased from a dealer and it came with the original parts, tools, books, etcetera. There is a sticky spot on the frame where it looks like a dealers sticker may have been removed, but other than that it's clearly new. The computer connected with my phone app without any issue and the battery charged up as expected (came with 48% charge). I've ridden it several times now and love it. I've added mirrors, a phone mount, and a bag to the back rack for the locks and tools. Assembly took about 25min, but I'm very deliberate in how I build stuff. I'd buy from Upway again. Especially having saved a couple hundred on assembly from the local dealer.

Corey Kopenski
1/20/2026
🇺🇸 United States1 reviewsBasicLinkVerified
Experience date: 1/18/2026
Everything worked and proceeded as…

Everything worked and proceeded as advertised. No surprises. Other than being a little overwhelmed by putting the Upway Shipping Box together. But there are video instructions as well as printable instructions, so it really was not a big deal. Just take your time and follow the simple instructions. I shipped my bike out on a Friday and had my payment the following Tuesday (and Monday was MLK Day even). Email communication was timely and clear. I would not hesitate to do business with Upway again. Easy peasy.

Jim B
1/20/2026
🇺🇸 United States2 reviewsOrganicUnverified
Experience date: 1/20/2026
Everything has been terrific so far

Everything has been terrific so far: Matt via chat helped make my decision to buy, the bicycle arrived well packaged (impressive job), and it set up quickly. The only little thing that I encountered was the direction to use a mini-USB to attach to my laptop for the firmware update -- I guess back in 2022, the only type was "A". I was trying to connect a "C" for 15 minutes before this lightning bolt struck. In short, I couldn't be happier (except that it's 10 degrees and snowing in northern Ohio) -- can't wait to get it outside.

Frequently Asked Questions about Upway

What is Upway's Revenue?
Upway generates approximately $40M in annual revenue. With 157 employees, that's $254,331 per employee.
What does Upway do?
Choisissez un vélo électrique, garanti 1 an et livré chez vous. Jusqu'à 60% moins chers que le neuf et reconditionnés par des professionnels .
How fast is Upway growing?
Upway employee count has changed by 31% year over year.
What technologies does Upway use?
Upway uses 31 technologies across their website including Fonts, Security, Programming Languages. Key technologies include Font Awesome, Google Fonts, hCaptcha, HSTS, PHP.
Who are Upway's competitors?
Upway's main competitors include BBS, S3NS, Tomorro (ex Leeway), Otoqi, Agicap. These companies operate in similar markets and compete for the same customer base.
What do customers think of Upway?
Upway has a Trustpilot score of 4.6 out of 5 (4 stars) based on 18,368 customer reviews.

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About upway.shop

Choisissez un vélo électrique, garanti 1 an et livré chez vous. Jusqu'à 60% moins chers que le neuf et reconditionnés par des professionnels .

Company Overview

upway.shop
Website
sports
Industry
#2,481,643
Global Rank
7.4K
Monthly Visitors
31
Technologies

Technology Stack

upway.shop uses 31 technologies across their website including Font Awesome, Google Fonts, hCaptcha, HSTS, PHP, and more.

Fonts

Font Awesome, Google Fonts

Security

hCaptcha, HSTS, reCAPTCHA

Programming Languages

PHP

CDN

cdnjs

Cloud & Hosting

AWS CloudFront, Cloudflare

Translation

Weglot

Traffic & Audience

7.4K
Monthly Visits
43%
Bounce Rate
2.4
Pages/Visit
0:18
Avg. Duration

upway.shop receives approximately 7.4K monthly visitors and ranks #2,481,643 globally. The website has a bounce rate of 43% with visitors viewing an average of 2.4 pages per visit. Users spend an average of 0:18 on the site.

The majority of upway.shop's traffic comes from undefined, undefined, .

Frequently Asked Questions

What is upway.shop?
Choisissez un vélo électrique, garanti 1 an et livré chez vous. Jusqu'à 60% moins chers que le neuf et reconditionnés par des professionnels .
What technologies does upway.shop use?
upway.shop uses 31 technologies including Font Awesome, Google Fonts, hCaptcha, HSTS, reCAPTCHA, and 25 more. View the full tech stack analysis above.
How do I contact upway.shop?
You can contact upway.shop via email at [email protected] or through their contact page.
What are upway.shop's social media accounts?
upway.shop is active on twitter, youtube, facebook, instagram. You can find links to all their social media profiles in the social section above.
Is upway.shop hiring?
Check upway.shop's careers page for current job openings and opportunities.
How popular is upway.shop?
upway.shop receives approximately 7.4K monthly visitors and ranks #2,481,643 globally. Traffic is declining by 15.8% month-over-month.

Related Searches

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This page provides publicly available information about upway.shop. Data is collected from various public sources and may not always be up to date. For the most accurate information, please visit upway.shop directly at https://upway.shop.