virginmedia.ie
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1Gb Fibre Broadband for €35 - Available Nationwide! | Virgin Media
Get 1Gb fibre broadband for €35, the same price as 500Mb - now available nationwide. Zero activation fees. It's Playtime!
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Virgin Media Ireland
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Reviews (20)
I have spent 2 days on the phone trying…
I have spent 2 days on the phone trying to upgrade my Internet package. Left on hold both days for 50 mins only for the call to be dropped . It's not my end as too coincidentally just got dropped again after a 45 min wait . Terrible. Will defo be leaving now . 20 year customer
Avoid virgin media simcard for €15…
Avoid virgin media simcard for €15 monthly. It’s so bad and so slow. AVOID. Not worth it.
Worst telecom company I have ever dealt with
Virgin Media has been, by far, the worst telecommunications company I have ever dealt with. My experience with their customer service has been exhausting, confusing and extremely frustrating. I have repeatedly been given contradictory or incorrect information about my own account, and answers have changed only after I challenged them and asked further questions. One of the most concerning situations was discovering that an additional SIM had been added to my account without me requesting it. I was charged for a service I had never asked for and then had to contact Virgin Media myself to resolve it. They eventually acknowledged the issue, apologised and told me the charge would be credited back to my account. I still do not understand how a product can simply be added to a customer's account without their clear request or consent in the first place. Experiences like this make it extremely difficult to trust the way accounts and sales are handled. On top of that, basic information about contracts, cancellation terms and account conditions has repeatedly been unclear or contradictory. I have had to push for explanations, question what I was being told and ask for written confirmation because I could no longer rely on the information provided by customer service. What should be simple account management has become a series of confusing conversations, mistakes, corrections and poor communication. I have completely lost confidence in Virgin Media. Once my current agreement ends, I will not return as a customer. In all my years dealing with telecommunications companies, I have never had such a poor experience.
40 minutes waiting today to try and get…
I've spent 40 minutes waiting today to try and get through. I feel a feeling i am being targeted because i chose the automated 'cancel contract' option at the beginning of the call - as my intention is to end my contract before the price doubles. clearly there is good reason for 1.3 out of 5 in the rating. their management should take note of this but evidently ignore it as this hasn't improved in at least 2 years. 👎
Virgin I total disgrace
Virgin Ireland are a total disgrace. Sending me new contract and I want to speak to them ..cannot get through on phone over a two week period. Today left on hold neatly 2 hrs and still no reply. Tried texting their chat. I'm 6th in queue all day so far. No response. How do they expect people to go with them if there is no one to talk to. I did get through after hours on Monday. They sent me new prices etc said they would call back today and no callback. This happened before. Why would we go with them. Other companies for same much cheaper..during 2021 with COVID we had to get callout as there was an issue. Leaving my house the virgin repairs fellow threw his mask outside my door in my garden. So rude. I asked him to pick up and he refused. Ig orang and no customer services. Can't be bothered changing to another co
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About virginmedia.ie
Get 1Gb fibre broadband for €35, the same price as 500Mb - now available nationwide. Zero activation fees. It's Playtime!
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Technology Stack
virginmedia.ie uses 19 technologies across their website including jQuery, Moment.js, Tailwind CSS, Bootstrap, Vite, and more.
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jQuery, Moment.js
CSS Frameworks
Tailwind CSS, Bootstrap
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Vite
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PWA
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Tealium, Adobe Launch
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