9:41
vroom.com
Screenshot of vroom.com
vroom.com favicon

vroom.com

2 technologies
VerifiedGrowingVisit62.3K/mo$2.7B9472 Tech25 Leads
Deep Dive

Vroom: The High-Burn Digital Auto Dealer

A $2.6B revenue company losing trust with customers

Vroom promised to revolutionize car buying with pure digital convenience, but their 1.7/5 Trustpilot rating tells a story of operational friction that no amount of funding can hide. As a $2.6B revenue company burning $1.3B in capital, they're the ultimate test case for whether online-only car retail can truly scale.

$2.6B
annual revenue
62K
monthly visits
1.7/5
trustpilot rating
48%
organic traffic

"Vroom proves that high revenue doesn't equal happy customers—and in the auto industry, trust is the ultimate currency."

The Traffic Paradox

With only 62K monthly visits, Vroom's traffic is shockingly low for a $2.6B revenue business. This suggests either extremely high conversion rates (unlikely given the 1.7 rating) or a heavy reliance on offline channels and partnerships that aren't reflected in web metrics. The 86% 'undefined' country traffic indicates potential tracking issues or international operations that aren't properly tagged.

The Capital Burn

Raising $1.3B in funding to generate $2.6B in revenue suggests either aggressive expansion or fundamental unit economics problems. For context, that's nearly 50% of revenue raised as capital—a ratio that screams 'growth at all costs' rather than sustainable profitability. Their 947 employees generate roughly $2.8M in revenue per person, which is healthy but doesn't account for their operational overhead.

The keyword data reveals a brand awareness problem. Despite being a major player, their top keyword is simply 'vroom' with 26K monthly searches—less than many mid-sized retailers. The presence of misspellings like 'rvroom' and 'vrrom' in the top 5 suggests they're not capturing brand intent effectively, and 'vroom car dealer' at just 300 monthly searches indicates weak SEO for their core business model.

  • Tech stack is minimal (Google Analytics + HSTS) suggesting either custom infrastructure or concerning lack of modern tooling
  • Trustpilot rating of 1.7/5 is catastrophic for a consumer-facing business
  • CEO Tom Shortt leads alongside Paul Hennessy—leadership structure may indicate transition or strategic pivot
  • Backlinks (35K) are respectable but don't correlate with traffic or rankings
Ignoring customer experience (1.7 rating)
Scale at $2.6B revenue
Weak organic search presence
Digital-first model
Unclear traffic sources
National operations
Potentially unsustainable capital burn
Substantial funding runway

Vroom is a warning signal

Revenue without trust is a house of cards—especially in the high-touch auto industry

What tech stack does Vroom use?

6 detected
Security1
Analytics & Marketing1
Tracking & Analytics4
G
Google Analytics
G
Google Tag Manager
G
Google Analytics
G
Google DoubleClick

How much traffic does Vroom get?

Traffic & Engagement

31.8K
Monthly Visits
-58.1%
1.5
Pages/Visit
3:23
Avg. Duration
81%
Bounce Rate
Monthly Traffic Trend-56%
72.0K
Oct 2025
Oct
75.9K
Nov 2025
Nov
31.8K
Dec 2025
Dec

Rankings

#735,860
Global Rank
#199,294
United States Rank
Online Services
Category

Backlinks & Authority

35.0K
Backlinks
3.2K
Ref. Domains
42
Authority Score
Low
Penalty Risk
Backlinks Trend-23%
45.7K
Jul 2025
Jul
42.6K
Aug 2025
Aug
36.1K
Sep 2025
Sep
36.4K
Oct 2025
Oct
35.6K
Nov 2025
Nov
35.0K
Dec 2025
Dec

Search Traffic

Organic
39.0K

Top Organic Keywords

#1vroom
27,100 vol63.6%
#1vroom cars
2,400 vol5.6%
#1vroom car
1,600 vol3.8%
#1vroom vehicles
1,300 vol3.0%
#1vroom sell car
720 vol1.7%

Where is Vroom's audience located?

🇺🇸United States87.5%
🇧🇪Belgium5.5%
🇮🇳India2.0%
🇨🇦Canada1.0%
🇫🇷France0.9%

Device Distribution

Desktop83.6%
Mobile16.4%

What keywords does Vroom rank for?

5 keywords
1vroom26.6K vol$3.23
2rvroom710 vol$4.99
3vrrom430 vol
4vroom cars870 vol$2.94
5vroom car dealer300 vol

How is Vroom's SEO?

Meta Tags

title5 chars

Vroom

languageEN

What is Vroom's revenue?

$2.7B
Annual Revenue
947
-1%
Employees
$3M
Revenue/Employee
$1.3B
Total Funding
$1.1B
Valuation
New York, United States
Headquarters

Who works at Vroom?

Loading leads...

What do customers think of Vroom?

Vroom

Vroom

1.7
668 reviews
✓ Claimed

Categories

Vehicles & Transportation#undefined

Activity & Engagement

Reply Rate
0%
Avg. Reply Time
0.0 days
Claimed Date
8/24/2015

Contact Information

Address:
US

Reviews (20)

Filter by rating:
Grayson
2/8/2024
🇺🇸 United States1 reviewsOrganicUnverified
Experience date: 2/8/2024
I recently purchased a Tesla Model 3 from Vroom, and the overall experience was exceptional. The website's interface was user-friendly, allowing me to easily browse and compare different models. The d

I recently purchased a Tesla Model 3 from Vroom, and the overall experience was exceptional. The website's interface was user-friendly, allowing me to easily browse and compare different models. The detailed information provided about each vehicle, especially the Tesla Model 3, was comprehensive and accurate. The financing process was straightforward, and the virtual consultation was informative. The Tesla Model 3 was delivered on time, and its condition was immaculate, exactly as described online. I am extremely satisfied with my purchase and would highly recommend Vroom for anyone considering buying a Tesla or any other vehicle.

Robin
1/21/2024
🇺🇸 United States7 reviewsOrganicUnverified
Experience date: 1/17/2024
Vroom is the Future

This is my third vehicle with Vroom. They are fair and there is no negotiation. You see what you get and you get a fair price for your trade-in. Sometimes there is a little wait, it's not like going to a dealer and driving away with a car, but the wait is to be expected.

James Mcdonald
1/19/2024
🇺🇸 United States2 reviewsOrganicUnverified
Experience date: 11/21/2023
Great experience!

I signed the paperwork on November 21st and the vehicle was delivered on December 18th. I was initially nervous about the waiting for delivery, but throughout that time, my representative Paula J. was in constant communication, responding quickly to my questions about delivery timetables. The description of the vehicle on VROOM's website was very accurate, with nothing overlooked or unreported. The license plates were delivered in less than a month after the vehicle, well within the time period given. Overall, my experience was great, and I will be looking to VROOM for future vehicle purchases.

Maria Merrill
1/19/2024
🇺🇸 United States1 reviewsOrganicUnverified
Experience date: 1/3/2024
This is my 1st time ever buying a car…vroom

This is my 1st time ever buying a car from on line sight un seen. My experience was quick and amazing. The Vroom team was amazing thru the entire process. The car I chose was great and no surprises throughout the entire process. Thank you VROOM

Curtis Love
1/18/2024
🇺🇸 United States1 reviewsOrganicUnverified
Experience date: 12/20/2023
I had a really great experience

I had a really great experience. I shopped VERY carefully to find the vehicle i wanted, and when i started up a purchase query, i was taken from autotrader to vroom. As a longtime software guy i was intrigued by the possibility of finding and buying a vehicle totally online. The purchase process with vroom was simple and straightforward. They let me know that delay providing documents would delay delivery so i was prompt and so were they. I could bring my own finance but i went through theirs (Capital One) so that I could do it all online that day. I’m weird that way. I had a personal guide from vroom for the process and i asked questions several times. My guy got off work at 3 PM so i made sure to always ask questions by 2 PM and he ALWAYS answered the same day. Bottom line is in three weeks they shipped the car across the country, picked up my trade from my house and dropped off my new car in my driveway, during the christmas season. My contact followed up with me every step and we received papers and plates in the mail within 2 weeks. This could not have gone better.

Frequently Asked Questions about Vroom

What is Vroom's Revenue?
Vroom generates approximately $2.7B in annual revenue. With 947 employees, that's $2,808,870 per employee. The company has raised $1.3B in total funding.
How fast is Vroom growing?
Vroom has declined by 58.1% in the last 6 months according to traffic data. employee count has changed by -1% year over year.
How do people interact with Vroom?
When visiting Vroom, visitors view an average of 1.5 pages per visit, and spend around 3:23 on the site, and the bounce rate is 80.8%.
How do people find Vroom?
39.0K (123%) find them through organic search.
Who uses Vroom?
Vroom's top market is United States with 27.8K visitors (87.5%). Belgium is 2nd with 1.7K (5.5%). India is 3rd with 629 (2.0%).
What technologies does Vroom use?
Vroom uses 2 technologies across their website including Security, Analytics & Marketing. Key technologies include HSTS, Google Analytics.
Who are Vroom's competitors?
Vroom's main competitors include Carvana, SHIFT. These companies operate in similar markets and compete for the same customer base.
What do customers think of Vroom?
Vroom has a Trustpilot score of 1.7 out of 5 (1 stars) based on 668 customer reviews.

Export Data

Unlock all exports

Download CSVs, JSONs & full reports

What are Vroom's key pages?

Export vroom.com Data

Download the complete tech stack, analytics, leads, and company data for vroom.com in JSON or CSV format. Use it for your sales pipeline, competitive analysis, or research.

Raw JSON Data

Click "Show" to view the raw API response data

About vroom.com

Company Overview

vroom.com
Website
vehicles
Industry
#575,355
Global Rank
62.3K
Monthly Visitors
2
Technologies
25+
Employees

vroom.com Key Pages

Technology Stack

vroom.com uses 2 technologies across their website including HSTS, Google Analytics.

Security

HSTS

Analytics & Marketing

Google Analytics

Traffic & Audience

62.3K
Monthly Visits
63%
Bounce Rate
1.7
Pages/Visit
0:37
Avg. Duration

vroom.com receives approximately 62.3K monthly visitors and ranks #575,355 globally. The website has a bounce rate of 63% with visitors viewing an average of 1.7 pages per visit. Users spend an average of 0:37 on the site.

The majority of vroom.com's traffic comes from undefined, undefined, .

Frequently Asked Questions

What is vroom.com?
vroom.com is a website that you can visit at https://vroom.com. Use TechList.ai to discover the technologies, analytics, and company information about vroom.com.
What technologies does vroom.com use?
vroom.com uses 2 technologies including HSTS, Google Analytics. View the full tech stack analysis above.
How popular is vroom.com?
vroom.com receives approximately 62.3K monthly visitors and ranks #575,355 globally. Traffic is growing by 16.7% month-over-month.

Related Searches

vroom.com pricingvroom.com reviewsvroom.com alternativesvroom.com loginvroom.com careerswhat is vroom.comvroom.com tech stackvroom.com contactvroom.com vs competitorsvroom.com featureshow to use vroom.comvroom.com integrations

This page provides publicly available information about vroom.com. Data is collected from various public sources and may not always be up to date. For the most accurate information, please visit vroom.com directly at https://vroom.com.