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PetMeds: The 20-Year Veteran in Pet Pharmacy Wars
How a 324-person team commands 882K monthly visits in a crowded market
In an industry dominated by Chewy's $32B valuation and Amazon's logistics empire, 1800petmeds.com operates with a different playbook entirely. This isn't a startup chasing growth at all costs—it's a $284M revenue machine with 20 years of brand equity, quietly commanding 882K monthly visits through pure trust and SEO dominance.
"When your direct traffic beats organic search, you're not building a startup—you're building a legacy brand."
The Trust Equation
56% of traffic is direct—people typing '1800petmeds.com' into their browser. That's not SEO magic; that's two decades of earned trust. In a space where pet owners are paranoid about counterfeit meds, being the 'safe choice' is a moat. Their 983K backlinks aren't from PR campaigns—they're from veterinarians, pet bloggers, and communities that actually trust them.
The SEO Playbook
They own 'petmeds' (22K monthly searches) and '1800petmeds' (8.8K). This isn't accidental keyword stuffing—it's brand dominance. They rank for the term that defines the category while competitors fight over 'buy pet meds online.' The 36% organic traffic share feels low for a veteran, but it's strategic: they don't need to win every search when they own the branded queries.
The tech stack reveals a pragmatic, not cutting-edge, approach. jQuery and Bootstrap (not React), Tailwind CSS, Zendesk for support, Cloudflare for security. No fancy headless CMS, no AI chatbots. They're not building a platform—they're running a pharmacy. The PWA mention is interesting though, suggesting mobile-first thinking without going native.
- 324 employees generating $284M revenue = $877K per employee (highly efficient)
- Trustpilot: 567 reviews at 4.3/5 shows consistent execution
- Bagel Corg as 'Chief Barketing Officer' signals a culture that doesn't take itself too seriously
- Top 45K global rank with 96.8% traffic from one country (likely US) = hyper-focused
The Unsexy Winner
While startups chase disruption, 1800petmeds.com proves that in regulated industries, trust beats technology every time. They're not building a unicorn—they're building a bank.
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https://petphoto.1800petmeds.com/images/meta-image-revised2.png
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PetMeds
1800PetMeds
1800PetMeds is your online pet store offering discount prices on pet supplies, medications, vitamins and supplements for your pet. Discount Prices on Pet Supplies, Nexgard, Bravecto, Trifexis, Simparica TRIO, Apoquel, and more.
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Reviews (20)
Personable service from real people!
I appreciated that there was a callback so I didn't have to wait on hold for 10 minutes. The representative I spoke with was kind and knowledgeable and took care of what I needed.
Cindy was so helpful to me!
Cindy was so helpful to me! Thank you Cindy!
Speaking with a very nice operator…
Speaking with a very nice operator named Gwen. She was very helpful and pleasant and easy to understand!!! Gwen got me the great discount I need!✔️ Thank you again, Gwen!
PetMeds was WONDERFUL
PetMeds was WONDERFUL. I waited too long to ordered medication dog food for my dog, hoping he would not need any more. But in fact he did, and I only had one days worth left. I called to talk to PetMeds to see if they could expedite the shipping. Not only did they send it over night, they did not charge me for the change. They said if it did not get there on time and I had to get it at the vet (significantly more expensive) they would reimburse me!!!! It arrived on time, overnight, my dog did not miss a meal. And my dog is finally feeling better!!! PetMeds saved me this week, and I am VERY VERY grateful!!!
Great Customer Service
Believe it or not, an actual live person answered my call promptly, took care of my request, and was very pleasant. I was happily shocked that this can still occur in today’s world.
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About 1800petmeds.com
PetMeds
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Technology Stack
1800petmeds.com uses 13 technologies across their website including Google Fonts, HSTS, Cloudflare, and more.
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TrustArc
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1800petmeds.com receives approximately 881.9K monthly visitors and ranks #45,606 globally. The website has a bounce rate of 39% with visitors viewing an average of 5.3 pages per visit. Users spend an average of 3:00 on the site.
The majority of 1800petmeds.com's traffic comes from undefined, undefined, .
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This page provides publicly available information about 1800petmeds.com. Data is collected from various public sources and may not always be up to date. For the most accurate information, please visit 1800petmeds.com directly at https://1800petmeds.com.