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abcwua.org
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abcwua.org

18 technologies
VerifiedVisit73.2K/mo$61M25018 Tech19 Leads
Deep Dive

The Water Utility That Runs Like a Tech Company

How Albuquerque's Water Authority leverages digital transformation for 73K monthly users

In the desert of New Mexico, where water is more precious than gold, the Albuquerque Bernalillo County Water Utility Authority isn't just managing H2O—it's engineering a sophisticated digital experience that serves 73,000 monthly visitors with enterprise-grade precision. This isn't your grandfather's municipal utility.

73,184
monthly digital interactions
63%
direct traffic (brand loyalty)
250
employees managing $60.5M revenue
1,220
monthly searches for 'abcwua'

""This isn't a utility with a website—it's a digital-first service platform that happens to manage water.""

The Digital-First Customer Experience

With 63% direct traffic—nearly double the organic search traffic—ABCWUA has built remarkable brand loyalty. Residents aren't searching for alternatives; they're going straight to the source. The 'My Account' portal isn't just a feature—it's the centerpiece of a customer service model that treats water billing as a SaaS product, complete with password resets and account management. The 450 monthly searches for 'abcwua login' prove users are actively seeking their digital portal, not just passively receiving bills.

The Financial Engineering Behind Water

Operating with $60.5M in revenue and 250 employees, ABCWUA achieves a remarkable efficiency ratio of $242K revenue per employee—competitive with many tech companies. This isn't a bloated bureaucracy; it's a lean operation where CFO Marta Ortiz and COO Stan Allred are running a financial operation that would make many startups jealous. Their revenue model is remarkably stable: essential service with captive customers, yet they're investing in digital infrastructure that would be at home in Silicon Valley.

The tech stack reveals serious intent: jQuery, Swiper, Tailwind CSS, Bootstrap, and Google Analytics form the backbone. This isn't a legacy system bolted together—it's a modern web architecture that prioritizes user experience. The presence of Priority Hints and RSS feeds shows they're thinking about performance and content distribution at scale. While they're not bleeding edge, they're far from stagnant.

  • Core business model: Essential utility with captive market, yet invests in digital transformation
  • Customer acquisition cost: Effectively zero—every resident is a potential customer
  • Retention strategy: Lock-in through infrastructure necessity, enhanced by digital convenience
  • Growth constraint: Geographic monopoly limits expansion, but digital services create new value streams
No public trustpilot reviews
63% direct traffic shows exceptional brand recognition
No mobile app (web-only experience)
Modern tech stack with Tailwind CSS and Bootstrap
Limited transparency on backlink profile
Active social presence across Facebook, LinkedIn, and Instagram

The Silent Digital Giant of Public Utilities

ABCWUA proves that even essential services can compete on user experience when they treat customers like users, not ratepayers. Their 73K monthly visits and 63% direct traffic rate are metrics most B2C startups would kill for.

What tech stack does Abcwua use?

25 detected
Programming Languages1
CDN1
Translation1
Analytics & Marketing1
Performance1
Web Standards2
Tracking & Analytics7
G
Google Analytics
G
Google Tag Manager
G
Google Analytics
G
Google Static
G
Google APIs
A
Amazon CloudFront
G
Google DoubleClick

How much traffic does Abcwua get?

Traffic & Engagement

73.2K
Monthly Visits
3.5
Pages/Visit
2:03
Avg. Duration
43%
Bounce Rate
Monthly Traffic Trend+12%
65.4K
Oct 2025
Oct
73.4K
Nov 2025
Nov
73.2K
Dec 2025
Dec

Traffic Sources

Search
30%
Direct
63%
Social
0%
Referrals
6%
Email
0%
Paid
0%

Where is Abcwua's audience located?

🌍99.0%
🌍0.6%
🌍0.5%

What keywords does Abcwua rank for?

5 keywords
1abq water authority740 vol
2abcwua1.2K vol$1.30
3albuquerque water authority cross connection prevention330 vol
4water authority3.8K vol$3.30
5abcwua login450 vol

How is Abcwua's SEO?

Open Graph Image

OG Image preview
og:image

https://www.abcwua.org/wp-content/uploads/2020/12/login.jpg

Meta Tags

title60 chars

Home - Albuquerque Bernalillo County Water Utility Authority

description226 chars

WELCOME TO THE WATER AUTHORITY Welcome to the new Albuquerque Bernalillo County Water Utility Authority web site experience. Returning customers log into "My Account in the top right hand corner and click the "reset password"

languageEN-US

Schema Types

Unknown

Who works at Abcwua?

Loading leads...

What do customers think of Abcwua?

No Trustpilot reviews available for this company.

Frequently Asked Questions about Abcwua

What is Abcwua's Revenue?
Abcwua generates approximately $61M in annual revenue. With 250 employees, that's $242,000 per employee.
What does Abcwua do?
WELCOME TO THE WATER AUTHORITY Welcome to the new Albuquerque Bernalillo County Water Utility Authority web site experience. Returning customers log into "My Account in the top right hand corner and click the "reset password"
How fast is Abcwua growing?
Abcwua employee count has changed by 0% year over year.
What technologies does Abcwua use?
Abcwua uses 18 technologies across their website including Video, Fonts, Programming Languages. Key technologies include YouTube Embed, Font Awesome, Google Fonts, PHP.
Who are Abcwua's competitors?
Abcwua's main competitors include Otero County Electric Cooperative, TLC Plumbing, Village Of Los Lunas, ITpipes, PNM. These companies operate in similar markets and compete for the same customer base.

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What are Abcwua's key pages?

Export abcwua.org Data

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Raw JSON Data

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About abcwua.org

WELCOME TO THE WATER AUTHORITY Welcome to the new Albuquerque Bernalillo County Water Utility Authority web site experience. Returning customers log into "My Account in the top right hand corner and click the "reset password"

Company Overview

abcwua.org
Website
finance
Industry
#389,984
Global Rank
73.2K
Monthly Visitors
18
Technologies
19+
Employees

abcwua.org Key Pages

Technology Stack

abcwua.org uses 18 technologies across their website including YouTube Embed, Font Awesome, Google Fonts, PHP, and more.

Video

YouTube Embed

Fonts

Font Awesome, Google Fonts

Programming Languages

PHP

CMS

WordPress

CDN

unpkg

Translation

Weglot

Traffic & Audience

73.2K
Monthly Visits
43%
Bounce Rate
3.5
Pages/Visit
2:03
Avg. Duration

abcwua.org receives approximately 73.2K monthly visitors and ranks #389,984 globally. The website has a bounce rate of 43% with visitors viewing an average of 3.5 pages per visit. Users spend an average of 2:03 on the site.

The majority of abcwua.org's traffic comes from undefined, undefined, .

Frequently Asked Questions

What is abcwua.org?
WELCOME TO THE WATER AUTHORITY Welcome to the new Albuquerque Bernalillo County Water Utility Authority web site experience. Returning customers log into "My Account in the top right hand corner and click the "reset password"
What technologies does abcwua.org use?
abcwua.org uses 18 technologies including YouTube Embed, Font Awesome, Google Fonts, and 12 more. View the full tech stack analysis above.
How do I contact abcwua.org?
You can contact abcwua.org via email at [email protected].
What are abcwua.org's social media accounts?
abcwua.org is active on facebook, linkedin, instagram. You can find links to all their social media profiles in the social section above.
Is abcwua.org hiring?
Check abcwua.org's careers page for current job openings and opportunities. The company has 19+ known employees.
How popular is abcwua.org?
abcwua.org receives approximately 73.2K monthly visitors and ranks #389,984 globally.

Related Searches

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This page provides publicly available information about abcwua.org. Data is collected from various public sources and may not always be up to date. For the most accurate information, please visit abcwua.org directly at https://abcwua.org.