aftership.com
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AfterShip: The $62M Post-Purchase Empire
How a 359-person team owns the unsexy, critical layer of global eCommerce logistics
While SaaS founders chase shiny AI features, AfterShip built a $62.8M revenue machine solving the most boring problem in commerce: tracking packages. Their 15M monthly visitors prove that unsexy infrastructure beats sexy features every single time.
"AfterShip doesn't compete with Shopify—they complete Shopify. They own the post-purchase experience that platforms can't afford to build."
The Traffic Moat
With 68% direct traffic (10.3M visits), AfterShip has achieved what most SaaS companies dream of: product-led growth at scale. When merchants type 'aftership' into their browser before searching, you've built an irreplaceable habit. Their 5.1M backlinks create a SEO fortress that's nearly impossible to replicate.
The China Connection
Look at their top keywords: 'China Post', 'China Post 追跡', 'topyou'. AfterShip's secret weapon is dominating the cross-border logistics flow from China to the world. While US competitors focus on domestic, they've captured the global supply chain's tracking infrastructure.
The 2.4/5 Trustpilot rating with 667 reviews tells a fascinating story. These aren't end-users—they're enterprise merchants who expect perfection. The rating suggests AfterShip prioritizes scale and functionality over white-glove service, a deliberate trade-off that enables their massive reach.
- The 68% direct traffic indicates true product-led growth, not marketing dependency
- China-focused keywords reveal their dominance in cross-border commerce infrastructure
- 5.1M backlinks = $50M+ in SEO value that competitors can't buy their way into
The Unsexy SaaS Playbook Wins
AfterShip proves that owning critical infrastructure in a growing market beats pivoting to every trend. Their $62M revenue on 'just' tracking shows there's no such thing as too boring—only too impatient.
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AfterShip: the ultimate all-in-one solution for eCommerce
AfterShip streamlines your customer experience, reduces costs, and centralizes business management by managing all your eCommerce operations on a single platform.
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Reviews (20)
The amount of hate is crazy lmao easy package tracking source
It’s crazy the amount of hate on a shipping carriers for any carriers website/app there not the carrier your package is shipping through it’s an app that helps track your package lmao but easy site to use can do any package tracking number and carrier and pretty quick on updating each time get a update from the carriers i love it
Aftership doesn't double their Delivery…
Aftership doesn't double their Delivery details before updating delivery informations. That's why customers delivery never arrives.
Totally understaffed to support their product
The companies product seems fine in general but they seem totally understaffed in terms of support. A support ticket routinely takes a month or longer for a simple short email reply.
Aftership is not updating their…
Aftership is not updating their tracking it's a great app to use but I wouldn't rely on their delivery status I've had stuff delivered and that says on after ship that it's still on the way
Worthless, don’t use or trust
Worthless. Customer support was aweful. Got the same automated response for multiple questions asking for assistance with our package. Would give it a zero if possible.
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About aftership.com
AfterShip streamlines your customer experience, reduces costs, and centralizes business management by managing all your eCommerce operations on a single platform.
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Technology Stack
aftership.com uses 26 technologies across their website including HSTS, Storyblok, Cloudflare, and more.
Security
HSTS
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Storyblok
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Cloudflare
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HubSpot
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DoubleClick Floodlight, Microsoft Ads, LinkedIn Insight Tag, Google Ads
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Traffic & Audience
aftership.com receives approximately 15.2M monthly visitors and ranks #5,204 globally. The website has a bounce rate of 59% with visitors viewing an average of 2.0 pages per visit. Users spend an average of 1:28 on the site.
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