Arrowpac is a $7.5M freight forwarder with a paradox: a thriving logistics operation built on a digital ghost town. In an industry driven by relationships, their website is an afterthought, yet their revenue tells a different story.

"Zero web traffic isn't a failure; it's a business model built entirely on offline relationships."

Their tech stack is a fascinating contradiction. They run heavy frameworks like Tailwind CSS, Bootstrap, and Ant Design, yet serve zero visitors. It suggests a 'build it and park it' approach—perhaps a vendor-built site that never got integrated into actual sales workflows. The presence of Zendesk hints at a focus on post-sale customer support rather than acquisition.

• Specializes in Puerto Rico NVOCC services—a high-barrier, relationship-driven niche
• Uses a generic email structure (opschi@, CFSJAX@) indicating operational silos over unified branding
• Denise Lopez (Distribution Manager) is the only visible key person, suggesting a lean, flat structure