birdie.ai
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Birdie.ai: The Customer Intelligence Platform That Actually Ships
48 employees, $5.6M revenue, and a product that makes QA teams actually actionable
Most customer intelligence platforms drown you in dashboards without driving a single decision. Birdie.ai flips that script by connecting feedback, behavior, and operations into one actionable engine. This isn't another VOC tool—it's the operational layer that product teams have been begging for.
"Birdie isn't collecting feedback—it's closing the loop between what customers say and what your team actually ships."
The Product Team's Missing Link
Birdie's core insight is brutal: feedback without behavior data is noise, and behavior without operations is useless. They've built a platform that ingests customer voice, maps it to actual usage patterns, then triggers operational workflows. The result? Product teams stop guessing which feedback matters and start shipping what drives retention. With a tight 48-person team, they're proving that focus beats scale.
The Growth Signal
Here's what matters: 44% direct traffic and 39% organic search. That's not paid ad dependency—that's product-led growth. Their top keyword is simply 'birdie' (29,500 monthly searches), proving brand recall beats feature hunting. The real kicker? They rank for 'product team maturity model'—they're not just selling software, they're defining the category. That's how you win C-suite budget.
The tech stack tells the story of a team that ships fast: jQuery, Tailwind, Bootstrap, Ant Design, and AWS CloudFront. They're not chasing shiny frameworks—they're building reliable infrastructure. The presence of Clarity and Google Tag Manager shows they're obsessed with understanding user behavior, which is ironic given their product promise. They eat their own dog food.
- Agent QA + Voice of Customer in one platform (not separate tools)
- Pattern detection that auto-triggers operational workflows
- Behavioral mapping that connects feedback to actual product usage
- Leadership team with deep product DNA (ex-Product Director at helm)
Birdie is playing the long game
While competitors chase feature bloat, Birdie's 48-person team is building the operating system for product-led companies. For founders and investors: this is what $5.6M in revenue with focused execution looks like. The question isn't whether they'll scale—it's whether they'll stay lean or sell to a platform that needs this superpower.
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Customer Intelligence Platform: Action + ROI | Birdie
Birdie is a customer intelligence platform connecting feedback, behavior, and operations. Voice of customer software + agent QA. Detect patterns, drive action.
Birdie - The Customer Intelligence Platform built for action
Birdie is a Customer Understanding Platform that helps product, marketing and CX teams analyze customer feedback at scale to make smarter decisions faster.
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About birdie.ai
Birdie is a customer intelligence platform connecting feedback, behavior, and operations. Voice of customer software + agent QA. Detect patterns, drive action.
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birdie.ai uses 19 technologies across their website including Google Fonts, HSTS, Webflow, and more.
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AWS CloudFront, Cloudflare
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birdie.ai receives approximately 6.6K monthly visitors and ranks #2,999,862 globally. The website has a bounce rate of 39% with visitors viewing an average of 1.8 pages per visit. Users spend an average of 0:31 on the site.
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