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Blitzz: The $2.7M Visual Assistance Startup
A lean, 28-person enterprise play in a crowded market. Is it a hidden gem or a niche player?
In a market dominated by giants like TeamViewer and LogMeIn, Blitzz carves out a specific niche: enterprise remote visual assistance with deep CRM integrations. With just 28 employees and $2.7M in revenue, they are betting that specialized software beats generic solutions.
"Blitzz isn't trying to be the next Zoom; they are the specialized tool for field service and support teams who need to see the problem to fix it."
The Enterprise Focus
Blitzz targets a specific user: the enterprise support agent or field technician. Their integration with Zendesk, Salesforce, and Genesys isn't a feature—it's the core product. The 57% direct traffic share suggests a strong referral loop and brand recall among existing enterprise clients, rather than a broad inbound marketing play. They aren't hunting for the casual user; they are servicing the entrenched enterprise workflow.
The Revenue Efficiency Play
With 28 employees and $2.7M in revenue, Blitzz generates approximately $96,000 per employee. This is a lean operation for an enterprise SaaS company. It indicates a high-margin, low-overhead model likely built on a robust tech stack that includes modern tools like Vite and Tailwind CSS. They aren't burning cash on massive headcount; they are scaling efficiently through product stickiness rather than aggressive sales armies.
The keyword data reveals a telling story. Search volume for 'blitzz' is relatively high (960/month), but long-tail queries like 'technician utilization' (50/month) and 'blitzz ar ai' (30/month) show they are competing on specific pain points. They aren't winning on generic 'remote support' searches, but they are capturing intent around specific use cases like AR overlays and technician efficiency metrics.
- Niche Dominance: Competing in 'Remote Visual Assistance' rather than general video conferencing.
- Integration-First: Deep hooks into Zendesk and Salesforce create high switching costs.
- Lean Economics: $2.7M revenue with a 28-person team suggests high efficiency and strong margins.
The Verdict: A Quiet Giant?
Blitzz isn't a household name, but for the right enterprise, it might be indispensable.
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Remote Visual Assistance & Video Inspections | Blitzz
Blitzz provides enterprise remote visual assistance and video inspection software with integrations for Zendesk, Salesforce, and Genesys.
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About blitzz.co
Blitzz provides enterprise remote visual assistance and video inspection software with integrations for Zendesk, Salesforce, and Genesys.
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blitzz.co uses 19 technologies across their website including Google Fonts, HSTS, unpkg, and more.
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blitzz.co receives approximately 9.0K monthly visitors and ranks #2,387,481 globally. The website has a bounce rate of 53% with visitors viewing an average of 2.0 pages per visit. Users spend an average of 2:40 on the site.
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