9:41
captioncall.com
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captioncall.com

19 technologies
VerifiedVisit2.3K/mo$968M2.1K19 Tech25 Leads
Deep Dive

The $1B Captioning Giant You've Never Heard Of

Sorenson's CaptionCall quietly dominates a niche that's about to explode

In a world obsessed with AI video generation and chatbots, a quiet giant is solving a profoundly human problem: the deaf and hard-of-hearing community's isolation from phone calls. CaptionCall isn't just another accessibility tool—it's a $968M revenue engine that proves niche dominance beats broad mediocrity.

$968M
annual revenue
2,128
employees
1,230
monthly 'caption call' searches
19
tech stack components

"They're not building for the masses—they're building for the forgotten, and that's why they're worth a billion dollars."

The Invisible Market

CaptionCall targets the 48 million Americans with hearing loss—a demographic that's growing faster than the general population. But here's the kicker: their 2,306 monthly visits suggest they're not chasing SEO glory. They're likely capturing government contracts, Medicare partnerships, and institutional deals that don't show up in organic search data. This is enterprise-level accessibility, not consumer SaaS.

The Regulatory Tailwind

With the FCC mandating real-time captioning services for the deaf community, CaptionCall operates in a regulated duopoly alongside Hamilton Relay. Their $968M revenue isn't from viral growth—it's from policy-driven demand. Every new ADA lawsuit, every aging baby boomer, every federal compliance requirement adds fuel to their fire.

What's fascinating is their tech stack: jQuery, Bootstrap, and Slick—technologies that would make a Silicon Valley startup cringe. Yet it works because their users prioritize reliability over flash. When you're 75 and hearing-impaired, you don't want React animations; you want the call to connect every single time. Their 19-technology stack is optimized for stability, not trendiness.

  • Government contracts over consumer marketing—revenue stability beats viral growth
  • Built for reliability, not flash: jQuery over React, stability over speed
  • Captured a regulated duopoly alongside Hamilton Relay
  • Serves 48M Americans with hearing loss through policy-driven demand
No viral social presence (Twitter followers not disclosed)
Government-backed revenue streams
Minimal organic search footprint (2,306 visits/month)
Regulatory moat protecting market position
Outdated tech stack by Silicon Valley standards
Deep institutional partnerships
No flashy product launches or PR campaigns
Mission-driven product that sells itself through policy

The Billion-Dollar Lesson

Don't chase the spotlight—solve real problems in regulated markets where policy creates demand, and scale through partnerships, not PR.

What tech stack does Captioncall use?

28 detected
Accessibility1
Video1
Security1
Programming Languages1
Advertising1
Web Standards2
JavaScript Libraries4
Tracking & Analytics9
G
Google Analytics
G
Google Tag Manager
M
Microsoft Ads (Bing)
G
Google Tag Manager
G
Google APIs
G
Google Static
A
Analytics Service
G
Google AdSense
G
Google Analytics

How much traffic does Captioncall get?

Traffic & Engagement

2.3K
Monthly Visits
9.8
Pages/Visit
5:49
Avg. Duration
58%
Bounce Rate
Monthly Traffic Trend-12%
2.6K
Oct 2025
Oct
3.0K
Nov 2025
Nov
2.3K
Dec 2025
Dec

What keywords does Captioncall rank for?

2 keywords
1caption call1.2K vol$14.23
2captioncall app90 vol$18.25

How is Captioncall's SEO?

Open Graph Image

OG Image preview
og:image

https://sorenson.com/wp-content/uploads/2024/09/resources-captioncall-web-1920x1000-1.jpg

Meta Tags

title62 chars

Caption Phone Services | Hard-of-Hearing Captioning Assistance

description156 chars

CaptionCall's captioned phone service enables the hard-of-hearing, Deaf, and seniors with hearing loss to connect through real-time captions of phone calls.

languageEN-US

Schema Types

Unknown

What is Captioncall's revenue?

$968M
Annual Revenue
2,128
-6%
Employees
$455K
Revenue/Employee
Taylorsville, United States
Headquarters

Who works at Captioncall?

Loading leads...

What do customers think of Captioncall?

captioncall.com

captioncall.com

0.0
0 reviews

Categories

Cell Phone Store#undefinedTelephone Company#undefinedTelecommunications Equipment Supplier#undefinedTelecommunications Service Provider#undefined

Activity & Engagement

Reply Rate
0%
Avg. Reply Time
0.0 days

Contact Information

Reviews (0)

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No reviews found. Reviews may not be available in the initial page load. Try refreshing or check the Trustpilot page directly.

Frequently Asked Questions about Captioncall

What is Captioncall's Revenue?
Captioncall generates approximately $968M in annual revenue. With 2,128 employees, that's $455,000 per employee.
What does Captioncall do?
CaptionCall's captioned phone service enables the hard-of-hearing, Deaf, and seniors with hearing loss to connect through real-time captions of phone calls.
How fast is Captioncall growing?
Captioncall employee count has changed by -6% year over year.
What technologies does Captioncall use?
Captioncall uses 19 technologies across their website including Accessibility, Video, Security. Key technologies include AccessiBe, Vimeo, reCAPTCHA.
Who are Captioncall's competitors?
Captioncall's main competitors include ClearCaptions, CapTel Phone. These companies operate in similar markets and compete for the same customer base.
What do customers think of Captioncall?
Captioncall has a Trustpilot score of 0.0 out of 5 (0 stars).

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What are Captioncall's key pages?

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Raw JSON Data

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About captioncall.com

CaptionCall's captioned phone service enables the hard-of-hearing, Deaf, and seniors with hearing loss to connect through real-time captions of phone calls.

Company Overview

captioncall.com
Website
health
Industry
#3,428,215
Global Rank
2.3K
Monthly Visitors
19
Technologies
25+
Employees

captioncall.com Key Pages

Contact captioncall.com

Technology Stack

captioncall.com uses 19 technologies across their website including AccessiBe, Vimeo, reCAPTCHA, and more.

Accessibility

AccessiBe

Video

Vimeo

Security

reCAPTCHA

Programming Languages

PHP

CMS

WordPress

Advertising

Microsoft Ads

Traffic & Audience

2.3K
Monthly Visits
58%
Bounce Rate
9.8
Pages/Visit
5:49
Avg. Duration

captioncall.com receives approximately 2.3K monthly visitors and ranks #3,428,215 globally. The website has a bounce rate of 58% with visitors viewing an average of 9.8 pages per visit. Users spend an average of 5:49 on the site.

Frequently Asked Questions

What is captioncall.com?
CaptionCall's captioned phone service enables the hard-of-hearing, Deaf, and seniors with hearing loss to connect through real-time captions of phone calls.
What technologies does captioncall.com use?
captioncall.com uses 19 technologies including AccessiBe, Vimeo, and 13 more. View the full tech stack analysis above.
How do I contact captioncall.com?
You can contact captioncall.com via email at [email protected] or through their contact page.
What are captioncall.com's social media accounts?
captioncall.com is active on twitter, youtube, facebook, linkedin, instagram. You can find links to all their social media profiles in the social section above.
Is captioncall.com hiring?
Check captioncall.com's careers page for current job openings and opportunities. The company has 25+ known employees.
How popular is captioncall.com?
captioncall.com receives approximately 2.3K monthly visitors and ranks #3,428,215 globally. Traffic is declining by 23.4% month-over-month.

Related Searches

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This page provides publicly available information about captioncall.com. Data is collected from various public sources and may not always be up to date. For the most accurate information, please visit captioncall.com directly at https://captioncall.com.